Assistant Community Manager- Sullivan's Ridge

Grand Peaks; Portland (OR); On-site; USD 10,000 - 60,000; Part time

Job summary

A leading real estate company is seeking an Assistant Community Manager for Sullivan's Ridge. This role involves managing property operations alongside the Community Manager, handling resident interactions, and conducting marketing activities to ensure community satisfaction. Ideal candidates will exhibit strong customer service skills and a proactive approach to community engagement.

Benefits

Medical, dental, and vision insurance

401(k) Retirement Plan options

18 days per year of PTO

Housing discount

Tuition reimbursement for education

Qualifications

• Experience in community management or real estate is preferred.
• Strong communication skills and ability to handle customer inquiries are key.
• Ability to manage diverse tasks in a fast-paced environment.

Responsibilities

• Assist the Community Manager in managing property and resident interactions.
• Collect rents and maintain accurate resident records.
• Plan and organize community events and leasing functions.

Skills

Customer service

Property management

Interpersonal communication

Job description

Assistant Community Manager- Sullivan's Ridge

Assistant Community Manager- Sullivan's Ridge

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The primary job responsibilities of the Assistant Community Manager are to assist the Community Manager to effectively manage the property and to assume the responsibilities of the manager in his/her absence.

Additional responsibilities include but are not limited to:

• To assist in employee training
• Maintain accurate resident records.
• Issue appropriate notices as necessary (i.e., late payments, evictions, returned checks, legal notices put out per lease).
• Post all rents, deposits, and fees.
• Collect monies from residents, manage and maintain low delinquency for the community.
• Prepare and update reports as delegated by Community Manager.
• Greet customers, offer refreshments, sell property benefits, request deposit and perform all leasing functions.
• Responsible for answering phones and respond to calls and inquiries from customers, residents, and vendors professionally.
• Qualify customers per property guidelines and adhere to all Fair Housing/OSHA Laws.
• Collect all required new lease paperwork, fees and deposits.
• Daily inspection of models, vacant units, and office appearance to ensure readiness.
• Be aware of local market trends and conditions. Update Market Survey monthly.
• Complete daily, weekly, monthly leasing and marketing reports as required.
• Inspect property, pick up litter, report service needs to manager or maintenance.
• Inspect move-outs within 24 hours of the scheduled move-out and vacant apartments as requested by Community Manager.
• Complete monthly resident newsletters and update community Facebook page.
• Plan, budget, organize, and oversee resident retention functions.
• Ensure that all marketing material is updated and accurate including the advertising binder.
• Create flyers and other resident function promotional materials for approval.
• Monitor and supervise activity in community to including intervening in situations where residents and/or guests are not following rules.
• Develop a comprehensive understanding of residents (conduct needs assessments, community meetings, etc.) in order to offer residents services they will utilize.
• Be an active member of the site team, working collaboratively with the manager and other site staff to meet property needs and resolve resident problems.
• In the absence of community manager, assume/perform the duties of the community manager. (review Yieldstar dashboard in manager’s absence).
• Other duties, as assigned.
  
  

Compensation: $25/hr. + bonuses + housing discount

Benefits:

• Medical, dental and vision insurance, including flexible spending accounts
• Life, accidental death and dismemberment, short-term disability and long-term disability insurance available
• Employee Assistant Program
• 401(k) Retirement Plan (pre-tax and Roth) options available
• 18 days per year of PTO, total increases with years of service
• Housing discount available at any one of our properties
• 8 paid holidays annually
• Tuition Reimbursement for continuing education

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Part-time

Job function

• Industries

  Real Estate, Financial Services, and Capital Markets

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