Assistant Community Manager - Student Housing

University Partners

Columbia (SC)

On-site

USD 42,000 - 64,000

Full time

4 days ago
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Job summary

University Partners is seeking an Assistant Community Manager to support the Community Manager in daily property operations, leasing performance, and resident services. You will supervise staff, approve leases, manage marketing efforts, and help ensure financial coordination and compliance.

You will play a key role in fostering a welcoming student community, assisting with move-ins/outs, coordinating events, and maintaining clear communication with residents and vendors.

Qualifications

  • Strong leadership and team development abilities.
  • Excellent verbal and written communication skills.
  • Strong sales, negotiation, and customer service capabilities.
  • Ability to analyze leasing trends, occupancy data, and pricing strategies.
  • High level of organization and attention to detail.
  • Ability to manage multiple priorities in a fast-paced environment.
  • Professional demeanor and ability to maintain confidentiality.
  • Proficiency in building management software (Entrata) and MS Office.
  • Willingness to work weekends, extended hours during peak leasing seasons.
  • 1–2 years of related leasing, leadership, or property management experience.

Responsibilities

  • Assist the Community Manager in supervising and training the leasing team to ensure standards and Fair Housing compliance.
  • Review and approve lease applications and verify file accuracy.
  • Ensure data integrity in Entrata for traffic, leases, renewals, and work orders.
  • Meet regularly with Community Manager and Market Director to discuss leasing issues.
  • Monitor daily lease approvals and renewal updates.
  • Maintain Marketing Calendar including campus outreach, promotions, and advertising.
  • Conduct monthly market surveys and suggest pricing adjustments.
  • Track leasing activity, availability, and roommate matching efforts.
  • Suggest marketing plans to achieve leasing goals.
  • Perform administrative duties and assist with move-in/move-out coordination.
  • Support community events and promotional initiatives.
  • Approve invoices and submit expenses on time.
  • Oversee social media and community communications prior to publication.
  • Provide exceptional service to residents, prospects, and vendors.
  • Step into the Community Manager role when necessary.

Skills

Leadership
Communication
Sales & Negotiation
Customer service
Data analysis
Organizational skills
Team development
Confidentiality
Multitasking
Weekend availability

Education

Bachelor’s degree

Tools

Entrata
Microsoft Office

Job description

Help Lead the Team. Build Connections. Make an Impact.

Ready to take the next step in your property management career? University Partners is looking for an enthusiastic Assistant Community Manager who enjoys connecting with people, inspiring a team, and turning goals into results. From supporting leasing success to helping residents feel at home, you’ll play an important role in creating a welcoming, thriving student community. Bring your initiative, attention to detail, and passion for service as you strengthen your leadership skills and help shape an exceptional resident experience.

About University Partners

University Partners provides best-in-class student housing across the country, focusing on service, community experience, and operational excellence. Our teams create environments where students feel supported, safe, and proud to call home.

Job Purpose

The Assistant Community Manager supports the Community Manager in overseeing daily property operations, leasing performance, and resident services. This role assists with staff supervision, leasing approvals, marketing execution, financial coordination, and operational compliance while preparing to manage the community in the Community Manager’s absence.

Primary Duties & Responsibilities
  • Assist the Community Manager in supervising and training the leasing team to ensure company standards and Fair Housing compliance are met.
  • Review and approve lease applications in accordance with rental criteria and verify lease file accuracy.
  • Ensure integrity and accuracy of Entrata data including traffic, leases, renewals, and work orders.
  • Meet regularly with Community Manager and Market Director to discuss leasing issues and community performance.
  • Monitor and execute daily lease approvals and renewal updates.
  • Maintain and oversee the Marketing Calendar including campus outreach, promotions, and advertising initiatives.
  • Conduct monthly market surveys and recommend pricing adjustments.
  • Track leasing activity, availability, and support roommate matching efforts.
  • Suggest marketing recommendations and implement a plan to achieve leasing goals.
  • Perform administrative duties assigned by the Community Manager
  • Assist with move-in and move-out coordination including resident communications and operational procedures.
  • Support planning and execution of community events and promotional initiatives.
  • Assist with invoice approvals and timely submission of expenses.
  • Oversee all social media platforms and approve community communications prior to publication.
  • Provide exceptional customer service to residents, prospects, and vendors.
  • Support overall property operations and step into the Community Manager role when necessary.
Qualifications
  • Strong leadership and team development skills.
  • Excellent verbal and written communication abilities.
  • Strong sales, negotiation, and customer service skills.
  • Ability to analyze leasing trends, occupancy data, and pricing strategies.
  • High level of organization and attention to detail.
  • Ability to manage multiple priorities in a fast‑paced environment.
  • Professional demeanor and ability to maintain confidentiality.
  • Proficiency in Microsoft Office and property management software (Entrata preferred).
  • Ability to work weekends, extended hours, and peak leasing seasons as required.
  • 1 - 2 years of related leasing, leadership, or property management experience.
Education & Experience
  • Bachelor’s degree preferred.
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