Assistant Community Manager

University Partners; Athens (GA); On-site; USD 42,000 - 65,000; Full time

Job summary

University Partners is seeking an Assistant Community Manager to support daily property operations at our Athens-area student housing community. You will assist the Community Manager with leasing oversight, staff supervision, marketing execution, financial coordination, and ensuring compliance with Fair Housing standards.

You'll review lease applications, maintain Entrata data integrity, manage lease approvals and renewals, and participate in events and promotions to achieve leasing goals.

Qualifications

• Experience in leasing, leadership, or property management.
• Strong sales and negotiation skills.
• Excellent communication, both verbal and written.
• Ability to analyze occupancy and pricing trends.
• Organized with attention to detail.
• Availability to work weekends and peak leasing seasons.

Responsibilities

• Assist Community Manager in supervising leasing team.
• Review and approve lease applications per rental criteria.
• Ensure Entrata data integrity across traffic, leases, renewals, and work orders.
• Meet with Community Manager and Market Director regularly.
• Manage daily lease approvals and renewal updates.
• Maintain Marketing Calendar and campus outreach.
• Conduct monthly market surveys and pricing adjustments.
• Track leasing activity and roommate matching.
• Propose marketing strategies to reach leasing goals.
• Support move-in/move-out coordination and resident communications.
• Assist with invoices and expense submissions.
• Oversee social media and community communications.
• Provide customer service to residents, prospects, and vendors.
• Step in as Community Manager when needed.

Skills

Leadership

Communication

Sales

Customer Service

Data Analysis

Organization

Prioritization

Entrata

Microsoft Office

Weekend Availability

Tools

Entrata

Microsoft Office

Job description

University Partners provides best-in-class student housing across the country, focusing on service, community experience, and operational excellence. Our teams create environments where students feel supported, safe, and proud to call home.

Job Purpose

The Assistant Community Manager supports the Community Manager in overseeing daily property operations, leasing performance, and resident services. This role assists with staff supervision, leasing approvals, marketing execution, financial coordination, and operational compliance while preparing to manage the community in the Community Manager’s absence.

Primary Duties & Responsibilities

• Assist the Community Manager in supervising and training the leasing team to ensure company standards and Fair Housing compliance are met.
• Review and approve lease applications in accordance with rental criteria and verify lease file accuracy.
• Ensure integrity and accuracy of Entrata data including traffic, leases, renewals, and work orders.
• Meet regularly with Community Manager and Market Director to discuss leasing issues and community performance.
• Monitor and execute daily lease approvals and renewal updates.
• Maintain and oversee the Marketing Calendar including campus outreach, promotions, and advertising initiatives.
• Conduct monthly market surveys and recommend pricing adjustments.
• Track leasing activity, availability, and support roommate matching efforts.
• Suggest marketing recommendations and implement a plan to achieve leasing goals.
• Perform administrative duties assigned by the Community Manager
• Assist with move-in and move-out coordination including resident communications and operational procedures.
• Support planning and execution of community events and promotional initiatives.
• Assist with invoice approvals and timely submission of expenses.
• Oversee all social media platforms and approve community communications prior to publication.
• Provide exceptional customer service to residents, prospects, and vendors.
• Support overall property operations and step into the Community Manager role when necessary.

Qualifications

• Strong leadership and team development skills.
• Excellent verbal and written communication abilities.
• Strong sales, negotiation, and customer service skills.
• Ability to analyze leasing trends, occupancy data, and pricing strategies.
• High level of organization and attention to detail.
• Ability to manage multiple priorities in a fast-paced environment.
• Professional demeanor and ability to maintain confidentiality.
• Proficiency in Microsoft Office and property management software (Entrata preferred).
• Ability to work weekends, extended hours, and peak leasing seasons as required.
• 1 - 2 years of related leasing, leadership, or property management experience.