Assistant Community Manager - South Main Station

Greystar Real Estate Partners - Mountain; Longmont (CO); On-site; USD 60,000 - 80,000; Full time

Job summary

An established industry player in real estate management is seeking a dedicated financial assistant to support community operations. This role involves overseeing financial transactions, managing resident accounts, and ensuring compliance with company policies. You'll work closely with the Community Manager, utilizing property management software to maintain accurate financial records and enhance resident satisfaction. If you're passionate about finance and customer service, this position offers a dynamic environment where you can make a significant impact on community living experiences. Join a forward-thinking team committed to excellence in property management.

Qualifications

• Experience in accounting and bookkeeping tasks, preferably in property management.
• Strong communication skills for resident interactions and vendor management.

Responsibilities

• Assist the Community Manager with financial operations and reporting.
• Conduct resident interactions and manage collections of payments.
• Oversee daily transactions and ensure accurate record-keeping.

Skills

Accounting

Bookkeeping

Financial Reporting

Customer Service

Problem Solving

Education

High School Diploma

Associate's Degree in Accounting or Finance

Tools

Yardi

OneSite

Job description

Supports and assists the Community Manager in overseeing and managing the financial and operational facets of the community by completing accounting and bookkeeping tasks, preparing monthly close-out and financial reports, processing invoices for payment, collecting rent, fees, and other payments, completing bank deposits, dispositions, and account reconciliations, and using the property management software to record, track, and report on all financial workings of the community.

Completes the daily transactions and tasks related to the financial operation of the community by collecting and posting rent, fees, and other payments, preparing daily bank deposits and reconciling bank accounts, preparing financial reports, and processing invoices and payables.

Key Responsibilities:

1. Operates the property management software (Yardi/OneSite) and completes transactions by entering all required fields correctly and by completing updates and back-ups to ensure the integrity of the system.
2. Reviews resident files and accounting records to determine unpaid and/or late fees owed, communicates with residents regarding outstanding balances, implements procedures for collecting on delinquencies, and enforces the lease to maximize revenue.
3. Reviews and submits invoices from vendors, contractors, and service providers for payment by reconciling work performed or products purchased, obtaining community manager approval, coding charges to appropriate Chart of Account codes, and managing communication between the vendor/contractor, accounting, and the client/owner as needed.
4. Follows the Company’s established procedures related to evictions by following proper notice requirements, evicting residents, and representing the community as required in court hearings and eviction proceedings.
5. Processes resident move-outs by reviewing lease terms and notice requirements, applying appropriate deposit and lease cancellation fees, if applicable, and processing the disposition in accordance with established procedures and legal requirements.
6. Promotes resident satisfaction and retention by responding to complaints, questions, and requests in a timely manner, and taking appropriate action to resolve and address service issues.
7. Acts as the on-site supervisor in the absence of the community manager by organizing and delegating daily work, coordinating maintenance and make-ready tasks with the maintenance supervisor, and managing the operation of the community in compliance with Company policies, procedures, and business practices.
8. Assists in managing the client/owner relationship by meeting with the owners, conducting community tours, providing updates and information about the community’s performance, and responding to owner requests as needed.

The hourly range for this role is $20 - $24.