Assistant Community Manager - Sky on 6th

Greystar; Phoenix (AZ); On-site; USD 40,000 - 70,000; Full time

Job summary

An established industry player is seeking a detail-oriented Community Assistant to support the Community Manager in overseeing financial and operational aspects of a vibrant community. This role involves managing daily financial transactions, utilizing advanced property management software, and ensuring resident satisfaction through effective communication and problem-solving. Join a team that values excellence and offers a range of benefits, including generous paid time off and professional development opportunities. If you're passionate about real estate and community management, this is the perfect opportunity to grow your career.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

401(k) Matching

Paid Time Off

Onsite Housing Discounts

Employee Assistance Programs

Parental Leave

Qualifications

• Experience in accounting and bookkeeping tasks.
• Proficient in property management software for financial activities.

Responsibilities

• Manage daily financial transactions and account reconciliations.
• Ensure data integrity in property management software.
• Respond to resident inquiries and manage relationships.

Skills

Accounting

Bookkeeping

Customer Service

Property Management Software (Yardi/OneSite)

Financial Reporting

Education

High School Diploma

Bachelor's Degree in Finance or Business

Tools

Yardi

OneSite

Job description

ABOUT GREYSTAR

Greystar is a leading, fully integrated global real estate company offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing, logistics, and life sciences sectors. Headquartered in Charleston, South Carolina, Greystar manages and operates more than $320 billion of real estate in 250 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, manages more than 1,000,000 units/beds globally, and has a robust institutional investment management platform comprised of more than $79 billion of assets under management, including over $36 billion of development assets. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit www.greystar.com.

JOB DESCRIPTION SUMMARY

Supports and assists the Community Manager in overseeing and managing the financial and operational aspects of the community by completing accounting and bookkeeping tasks, preparing monthly financial reports, processing invoices, collecting rent and fees, completing bank deposits, dispositions, and account reconciliations, and using property management software to record, track, and report all financial activities.

KEY RESPONSIBILITIES

1. Complete daily financial transactions such as collecting and posting rent, fees, and other payments, preparing bank deposits, and reconciling accounts.
2. Operate property management software (Yardi/OneSite) accurately and ensure data integrity through updates and backups.
3. Review resident files and billing records to identify unpaid or late fees, communicate with residents, and implement collection procedures to maximize revenue.
4. Review and process vendor invoices, ensuring proper documentation, approval, coding, and communication with relevant parties.
5. Follow established procedures for evictions, including notices, court representations, and legal compliance.
6. Manage resident move-outs, applying deposits and fees as appropriate, and processing dispositions legally and accurately.
7. Respond promptly to resident complaints and requests to promote satisfaction and retention.
8. Act as the on-site supervisor in the absence of the Community Manager, organizing daily operations and coordinating maintenance activities.
9. Assist in managing relationships with owners by providing community performance updates and responding to inquiries.

PHYSICAL DEMANDS

• Ability to stand, walk, sit, bend, climb ladders, reach, carry objects, and crawl in confined spaces.
• Work inside and outside in various weather conditions.
• Lift and maneuver weights up to 25 pounds independently and 50 pounds with assistance.
• Flexibility to work evenings, weekends, and holidays, and occasional travel as needed.

ADDITIONAL INFORMATION

Compensation varies based on experience, location, and business needs, with potential bonuses for corporate and onsite roles. Benefits include medical, dental, vision, disability, life insurance, generous paid time off, onsite housing discounts, sabbaticals, 401(k) matching, parental leave, fertility benefits, employee assistance programs, and more. Benefits are for full-time employees and may vary for union roles or based on local agreements.