Assistant Community Manager - Sierra Pines

Greystar; Phoenix (AZ); On-site; USD 45,000 - 60,000; Full time

Job summary

A leading real estate company is seeking an Assistant Community Manager to support financial and operational aspects of the community. This role involves managing daily transactions, enhancing resident satisfaction, and acting as a supervisor in the Community Manager's absence. Comprehensive benefits and performance-based bonuses are offered.

Benefits

Comprehensive benefits including medical and dental

401(k) with match

Onsite housing discounts

Paid time off and holiday leave

Qualifications

• Experience in property management or related field preferred.
• Ability to handle financial transactions and resident relations effectively.
• Strong communication and organizational skills.

Responsibilities

• Handle daily financial transactions including rent collection and invoice processing.
• Operate property management software ensuring accurate data entry.
• Enhance resident satisfaction by addressing complaints promptly.

Skills

Financial management

Customer service

Communication

Problem-solving

Tools

Yardi

OneSite

Job description

Assistant Community Manager - Sierra Pines

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About Greystar
Greystar is a leading, fully integrated global real estate company offering expertise in property management, investment management, development, and construction services in rental housing, logistics, and life sciences sectors. Headquartered in Charleston, South Carolina, Greystar manages over $320 billion of real estate in 250 markets worldwide, with offices across North America, Europe, South America, and Asia-Pacific. It is the largest operator of apartments in the U.S., managing more than 1 million units globally, with a significant investment management platform. Founded in 1993 by Bob Faith, Greystar aims to provide world-class service in residential rentals. For more info, visit www.greystar.com.

Job Description Summary

Supports the Community Manager in overseeing financial and operational aspects of the community, including accounting, bookkeeping, financial reporting, rent collection, and use of property management software to record and report financial activities.

Responsibilities

• Handle daily financial transactions: collecting and posting rent, fees, preparing deposits, reconciling bank accounts, and processing invoices.
• Operate property management software (Yardi/OneSite), ensuring accurate data entry and system backups.
• Review resident files for unpaid or late fees, communicate with residents, and enforce lease terms to maximize revenue.
• Manage vendor invoices, ensuring proper approval, coding, and communication.
• Follow procedures for evictions, including notices, court representation, and legal compliance.
• Process resident move-outs, applying deposits and fees per lease agreements and legal standards.
• Enhance resident satisfaction by promptly addressing complaints and requests.
• Act as on-site supervisor in the absence of the Community Manager, overseeing daily operations and maintenance coordination.
• Support owner relations through meetings, community tours, and performance updates.

Physical Demands

• Ability to stand, walk, sit, bend, climb, reach, carry objects, and crawl in confined areas.
• Work outdoors in all weather conditions.
• Lift up to 25 pounds independently, 50 pounds with assistance.
• Travel may be required to other properties or meetings.
• Flexible schedule, including evenings, weekends, and holidays.

Additional Compensation & Benefits

• Salary may include bonuses based on performance.
• Comprehensive benefits: medical, dental, vision, disability, life insurance, paid time off, holiday, and birthday leave.
• Onsite housing discounts, sabbaticals, 401(k) with match, parental leave, fertility benefits, and more.

Greystar considers qualified applicants with criminal records.

Job Details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Marketing and Sales