Assistant Community Manager – Seattle

Redwood Communities; Seattle (WA); On-site; USD 39,950 - 44,083; Full time

Benefits offered by this job

Exceptional medical benefits

100% company paid dental and vision benefits

3 weeks of paid time off

12 paid holidays

Pre-tax and Roth 401(k) programs

Job summary

Redwood Communities is seeking an Assistant Community Manager in Seattle to support day-to-day operations and ensure compliance with HUD regulations. This full-time role involves customer service, leasing, and maintenance coordination.

The ideal candidate will have at least 2 years of multifamily housing experience, including affordable housing, and possess strong organizational skills. Benefits include extensive medical coverage and paid time off.

Qualifications

• Minimum 2 years of experience in multifamily housing, with at least 1 year in affordable/HUD housing.
• Working knowledge of HUD 4350.3 Handbook, TRACS, and EIV.
• Strong attention to detail and organizational skills.

Responsibilities

• Assist with leasing efforts and maintain compliance with HUD regulations.
• Collect and record rent payments and maintain accurate ledgers.
• Provide professional service to residents and address concerns.

Skills

Multifamily housing experience

Knowledge of HUD regulations

Customer service orientation

Attention to detail

Education

Experience in affordable/HUD housing

Tools

Property management software (Yardi, RealPage)

Job description

# Assistant Community Manager - SeattleMary Ruth Manor - Seattle, WA 98112; Elizabeth James - Seattle, WA 98112; Four Twelve Apartments - Seattle, WA 98144; Hazel Plaza - Seattle, WA 98112; Silvian Apartments - Seattle, WA 98102; Union James - Seattle, WA 98122## OverviewSalary Range$29.00 - $32.00 HourlyPosition TypeFull Time## Description**Who We Are**Redwood Communities, Inc. (“Redwood Communities”), an affiliate of Redwood Housing, is a multifamily property management organization that manages affordable housing communities throughout the country. To date, Redwood Communities has assembled a best-in-class team that currently manages a growing portfolio of properties and has built strong working relationships with government agencies and leading non-profit organizations to raise the standard of living for our communities.**Benefits*** Exceptional medical benefits: We cover more than 90% of medical premiums, and employees have the option of a 100% employer-paid HSA medical plan.* 100% company paid dental and vision benefits for employee coverage.* Healthcare and dependent care flexible spending accounts.* Company paid life insurance, AD&D* Best-in-class voluntary insurance benefits.* Pre-tax and Roth 401(k) programs with a company match equal to 100% of the first 6% contributed by the employee.* Employee assistance program (EAP) with 24/7 counseling services.* 3 weeks of paid time off each year.* 12 paid holidays each year & 2 floating holidays.**About the Position**The Assistant Manager supports the Property Manager in the day-to-day operations of the community, ensuring compliance with HUD and other regulatory agency requirements, maintaining accurate records, and providing excellent customer service to residents and applicants.**Schedule:**Monday-Friday 8am-5pm**Pay Details:**$29-32hr**Essential Duties and Responsibilities:** **Leasing & Marketing*** Assist with leasing efforts, including showing apartments, processing applications, and preparing lease paperwork.* Ensure all leasing activities comply with HUD, Fair Housing, and company policies.* Maintain waiting lists in accordance with HUD regulations and property policies.* Conduct applicant interviews and verifications to determine program eligibility (e.g., income, assets, citizenship, student status).* Assist with move-in and move-out inspections and related documentation.**HUD & Regulatory Compliance*** Maintain compliance with HUD, NSPIRE/REAC, MOR, and Fair Housing requirements.* Process and verify certifications and recertifications (Annuals, Interims, Move-Ins, Move-Outs) using **TRACS** and **EIV** systems.* Submit and track HUD 50059 forms and ensure all resident files are current and accurate.* Respond to MOR and HUD file audit findings with corrective actions and supporting documentation.* Keep abreast of HUD handbook updates (4350.3) and other compliance requirements.**Rent Collection & Financial Administration*** Collect and record rent payments and other charges; issue receipts and maintain accurate ledgers.* Post payments and charges in the property management software ( RealPage).* Monitor delinquency reports and assist with issuing late notices or initiating eviction procedures when necessary. Placing delinquency notes in Onesite* Assist the Property Manager with rent adjustments and subsidy billing.**Resident Relations*** Provide courteous and professional service to residents, vendors, and guests.* Address resident concerns promptly and escalate issues to the Property Manager when necessary.* Assist with resident retention efforts, newsletters, and community events.* Help enforce community policies and lease terms.**Administration & Office Operations*** Maintain organized resident and property files in compliance with HUD file order and company policy.* Prepare correspondence, reports, and forms as needed.* Support the Property Manager with monthly, quarterly, and annual reporting requirements.* Assist in supervising office operations in the Property Manager’s absence.* Maintain inventory of office supplies and equipment.**Maintenance Coordination*** Enter and track maintenance work orders; follow up on completion and resident satisfaction.* Schedule inspections (annual unit inspections, housekeeping, REAC prep).## Qualifications* Minimum 2 years of experience in multifamily housing, with at least 1 year in affordable/HUD housing.* Working knowledge of HUD 4350.3 Handbook, TRACS, and EIV* Proficient in property management software (Yardi, RealPage, or similar)* Strong attention to detail, organizational skills, and customer service orientation* Certified Occupancy Specialist (COS), TCS, or equivalent certification preferred.* Successful completion of background check.* Must be legally qualified to work in the U.S. meeting I-9 guidelines