Assistant Community Manager - Schoolhouse apartments

Humphrey Management; Sykesville (MD); On-site; USD 40,000 - 55,000; Full time

Job summary

A leading property management firm in Maryland is seeking an Assistant Community Manager to support the efficient operation of residential communities. The role involves effective communication, administrative tasks, and maintaining a professional image. The ideal candidate will have a high school diploma, strong communication skills, and attention to detail. Competitive benefits include health insurance, PTO, and bonus potential.

Benefits

PTO accrual

Health insurance

401(k) matching

Bonus potential

Cell phone reimbursement

Qualifications

• Prior related experience preferred.
• Proficiency with computer software and email.

Responsibilities

• Support the efficient operation of the residential community.
• Collect and record rental payments.
• Address resident complaints promptly.

Skills

Communication

Attention to detail

Team player

Education

High School Diploma or equivalent

Tools

Microsoft Office Suite

Job description

Assistant Community Manager - Schoolhouse apartments

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We welcome applications from professionals in the hospitality, retail, restaurant, and construction industries. Humphrey Management is a Columbia, Maryland based residential property management firm dedicated to Creating Thriving Communities throughout the Mid-Atlantic region.

The Humphrey Management portfolio includes multi-family, senior, conventional, and affordable communities. Founded in 1983, the firm manages over 75 communities with a team of more than 245 property management professionals. We provide rental options for families, individuals, and seniors who consider our apartments their home.

Humphrey Management has been recognized as a Baltimore Sun Top Workplace for the past seven years, fostering a dynamic and challenging environment for our diverse workforce.

POSITION SUMMARY:

The Assistant Community Manager supports the efficient and profitable operation of the residential community.

Essential Functions:

• Tax Credit Experience required
• Maintain a professional image in all work aspects, including personal habits, demeanor, and attire. Adhere to company standards on conduct and attendance. Model the company's Mission and Foundations.
• Demonstrate effective communication skills; ensure communication with residents, community, agencies, owners, and team members. Provide high-level customer service.
• Report any concerns to the Community Manager.
• Perform administrative tasks such as typing, filing, and related functions.
• Answer phones professionally, record and forward messages.
• Show available units to applicants following safety procedures.
• Conduct landlord references and background checks.
• Understand the financial implications of job duties and act accordingly.
• Perform Community Manager duties in their absence.
• Prepare leases and other forms for new and re-certifications.
• Follow all health and safety regulations.
• Collect and record rental payments.
• Address resident complaints promptly and work to resolve issues.
• Handle maintenance requests and keep maintenance records.
• Inspect the property regularly.
• Purchase maintenance and administrative supplies as directed.
• Perform other duties as assigned.

Benefits Offered:

Competitive benefits package including PTO accrual (up to 120 hours in the first year, increasing annually), health/dental/vision/life insurance, LTD, AFLAC, matched 401(k), and additional perks such as a $1500 annual health insurance waiver, paid holidays, birthday PTO, personal days, wellness days, bonus potential, and a cell phone reimbursement for on-call staff.

Qualifications:

• High School Diploma or equivalent
• Excellent communication skills (verbal and written)
• Proficiency with computer software and email
• Prior related experience preferred
• Attention to detail and ability to prioritize
• Team player willing to respond to interruptions and meet deadlines
• Proficiency with Microsoft Office Suite preferred

Additional Details:

• Industry: Other

Seniority Level:

• Entry level

Employment Type:

• Full-time

Job Function:

• Marketing and Sales