Assistant Community Manager — Property Operations

MidPen Housing Corporation; Sonoma (CA); On-site; USD 29,000 - 33,000; Full time

Job summary

MidPen Housing Corp. seeks an Assistant Community Manager for Fetters, Celestina Gardens in Sonoma, CA. You will support daily property operations, including leasing, certifications, compliance, and resident relations, reporting to the Community Manager.

You’ll handle income verification, notices, rent collection, and turnover processes, while coordinating with facilities and local agencies. Strong MS Office/RealPage skills, excellent communication, and customer service are essential.

Qualifications

• Proficient in MS Office and RealPage software.
• Strong verbal and written communication skills.
• Excellent customer service with measurable outcomes.
• Able to work independently and collaboratively with minimal supervision.
• Highly organized and detail-oriented.
• Committed to the mission and values ofMidPenServices andMidPenHousing.
• This role primarily involves desk-based computer work with occasional lifting up to 15 pounds.

Responsibilities

• Schedules income verification appointments, prepares and processes lease agreements and maintains housing wait list.
• Assists in the completion of re-certifications, welfare exemption documents, MOR and TCAC reviews.
• Issues notices, schedules vacancies, prepares, and monitors turnover forms.
• Assists in the collection of rents, completion of security deposits, logs petty cash use and preparation of bank deposits.
• Inspects property and identifies maintenance and security issues.
• Supports working relationships with local law enforcement and emergency agencies.
• Coordinates maintenance inspections with facilities staff and ensures work orders are processed in a timely manner.
• Maintains resident and property files without compromising confidential information.
• Communicates procedures regarding emergency preparedness to residents and coordinates logistics for resident meetings.
• Performs other duties as assigned

Skills

Verbal communication

Written communication

Customer service

Independent work

Detail-oriented

Mission alignment

Education

High School diploma or GED

Tools

MS Office

RealPage

Job description

MidPen Housing Corp. seeks an Assistant Community Manager for Fetters, Celestina Gardens in Sonoma, CA. You will support daily property operations, including leasing, certifications, compliance, and resident relations, reporting to the Community Manager.

You’ll handle income verification, notices, rent collection, and turnover processes, while coordinating with facilities and local agencies. Strong MS Office/RealPage skills, excellent communication, and customer service are essential.