ASSISTANT COMMUNITY MANAGER - Persimmons Commons

Royal American; Sebring, Northern (FL, KY); On-site; USD 20,000 - 29,000; Full time

Job summary

Persimmons Commons is hiring an Assistant Community Manager in Sebring, FL. The role reports to the Community Manager and supports leasing, marketing, resident relations, and administrative tasks.

Strong attendance, communication skills, and professionalism are essential for day-to-day property operations. The position requires a high school diploma and at least one year of property management experience; familiarity with tax credit or affordable housing programs is a plus.

Qualifications

• Experience in property management or leasing preferred.
• Strong customer service and communication skills required.
• Ability to manage schedules, deadlines, and budgeting tasks.

Responsibilities

• Create a positive, welcoming environment for residents and staff.
• Assist Community Manager in attracting, screening, and selecting prospects per laws and criteria.
• Monitor market conditions affecting leasing and operations.
• Help develop and implement marketing campaigns for leasing.
• Assist with resident services programming and rent collection procedures.
• Deliver rent deposits and process related documentation.
• Oversee security deposit administration and refunds as needed.
• Assist with accounts payable and annual operating budget preparation.
• Monitor landlord–tenant relations and mediate disputes when needed.
• Use maintenance software to track service requests and review reports.
• Inspect apartments at move-in and turnover; ensure property grounds and amenities are maintained.
• Ensure contractors have Vendor Compliance approval before work.

Skills

Leasing

Marketing

Resident relations

Customer service

Communication

Budgeting

Administrative support

Education

High School Diploma

Tools

One Site

Job description

# ASSISTANT COMMUNITY MANAGER - Persimmons CommonsPersimmons Commons - Sebring, FL 33870## OverviewSalary Range$18.00 - $18.00 HourlyLevelExperiencedPosition TypeFull-Time (30 + hours/week)Job ShiftDays/Nights/Weekends/On CallEducation LevelHigh School/EquivalentTravel PercentageLocal, as needed for businessCategoryManagement## Description**Job Summary**:Under direct supervision of the Community Manager, the Assistant Community Manager acts as the administrative assistant for the property and is responsible for understanding all company policies and procedures and assisting the Community Manager in implementing such on the property. The Assistant Community Manager is responsible for effectively computing, classifying, and recording numerical data to keep financial records complete while assisting with leasing, marketing, and resident relations for the community.Incumbent is expected to have excellent attendance and communication skills, possess the ability to build lasting business relationships, and exhibit professionalism.**Essential Job Duties and Responsibilities**:This job description does not list all duties that will be required of this position. You will be required to perform other duties, as requested by your supervisor.* Create a positive, welcoming, supportive environment for residents, visitors, and community associates* Assist Community Manager in attracting, screening, and selecting prospective residents in accordance with federal, state, governing program laws and regulations utilizing the set Resident Selection Criteria* Maintain knowledge and awareness of market conditions affecting leasing and operations* Assist Community Manager in developing and executing marketing and advertising campaigns for apartment leasing* Assist with development and implementation of resident services programming* Maintain sound rent collection procedures, including following up with delinquent accounts* Deliver rent deposits to bank and submit relevant documentation* Assist in overseeing the security deposit administration including inspecting units to determine residents balance or refund, prepare disposition letters, and process security deposit returns* Maintain familiarity with all procedures and requirements for accounts payable* Assist in the preparation of the annual operating budget, and works with the Community Manager to maintain budgetary guidelines* Assist in monitoring landlord-tenant relations and mediate disputes when necessary* Utilize maintenance software program to enter in and track service request, and regularly review maintenance reports* Inspect apartments for move in condition and turn over status* Inspect property grounds, office, community room(s) and all other amenities to ensure they are clean and maintained* Ensure all contractors/vendors have approval from Vendor Compliance prior to performing any work on the property, once approved monitor the activities being performed**Knowledge, Skills and Abilities (KSAs)**:* Ability to perform all functions of a Leasing Consultant* Work flexible schedule, including evenings and weekends* Travel for the purpose of conducting property business**.** Must have a government issued state ID, or valid driver’s license if required by Management based on location/property or business needs* Work under multiple time constraints* Computer literacy* Excellent customer service skills* Demonstrate strong written and oral communication skills* Proficiency in One Site preferred* Able to step in as acting Community Manager if the need arises**Education and Experience**:* High School Diploma or Equivalent* Minimum of one year property management experience preferred* Experience in affordable housing, Tax Credit, HUD and/or Rural Development preferred**Physical Demands**:* Must be able to access all areas of the propertys grounds and structures, including multilevel structures, with or without the aid of an elevator* Work with a computer for a minimum of 7 hours daily either standing or sitting* Effectively communicate with applicants, residents, vendors and supervisors in e-mail, by phone, or in person regarding day-to-day operations of the property