Assistant Community Manager - Panorama

HNN Communities; Snoqualmie (WA); On-site; USD 10,000 - 60,000; Full time

Job summary

A forward-thinking company is seeking a Full-Time Assistant Community Manager to enhance property management operations. This role involves assisting the Community Manager with leasing, marketing, and resident satisfaction, ensuring compliance and optimal performance. The ideal candidate will have a background in property management, strong accounting skills, and a commitment to excellent customer service. Join a team that values communication, teamwork, and integrity, and enjoy a rewarding career with competitive pay, comprehensive benefits, and opportunities for professional growth. Life truly is better here!

Benefits

90% company-paid medical benefits

100% company-paid dental and vision benefits

Flexible spending accounts

Company-paid life insurance

Pre-tax and Roth 401(k) with matching

Discretionary bonus programs

20% housing discount after 90 days

Employee assistance program

Company-sponsored backup childcare

3 weeks paid time off annually

Qualifications

• Minimum 2 years in property management including leasing.
• Knowledge of Fair Housing and applicable regulations.

Responsibilities

• Assist in daily operations, supporting the Community Manager.
• Handle accounting tasks like rent collection and month-end processes.
• Engage with prospective residents and conduct tours.

Skills

Property Management

Leasing

Accounting

Customer Service

Communication Skills

Fair Housing Knowledge

Education

High School Diploma or Equivalent

Tools

Yardi

MS Office

Job description

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Are you looking for a rewarding career in Property Management? HNN Communities is seeking a Full-Time Assistant Community Manager to join our dynamic team in Fall City!

About The Company

HNN Communities is a privately held and owner-operated professional property management company that specializes in managing multifamily and mixed-use properties throughout Washington State. Our mission is to provide outstanding housing, emphasizing common sense in investment property management. We aim for performance standards balancing short-term ROI with long-term housing preservation and value, fostering excellence in our communities and operations. We promote healthy communication, teamwork, integrity, and professionalism, creating an inclusive and innovative work environment. Join us to lead with kindness and compassion and offer exceptional housing. We offer competitive pay, benefits, professional training, growth opportunities, and a positive work culture. If you're seeking a positive career change, life truly is better here at HNN!

Awards and Recognition

Emerald Award 2024 – New Affordable Development of the Year

HNN Communities was honored with the Emerald Award for New Affordable Development of the Year in 2024, recognizing our dedication to outstanding affordable housing and thriving communities.

Pay Details:

$24-$35/hour

Schedule:

Tuesday-Saturday 9am-6pm

Benefits Offered

• Over 90% company-paid medical benefits for employees.
• 100% company-paid dental and vision benefits.
• Flexible spending accounts for healthcare and dependent care.
• Company-paid life insurance, AD&D, and long-term disability benefits.
• Voluntary insurance options.
• Pre-tax and Roth 401(k) with a 100% match on the first 4% contributed.
• Discretionary bonus programs.
• 20% housing discount consideration after 90 days.
• Employee assistance program with 24/7 counseling.
• Company-sponsored backup childcare.
• Industry training and certifications.
• 3 weeks paid time off annually.
• Up to 12 paid holidays per year.

About The Position

The Assistant Community Manager assists in daily operations, supporting the Community Manager to ensure optimal performance in leasing, marketing, compliance, accounting, and resident satisfaction. Experience with tax credit housing is preferred.

Job Responsibilities

• Assist in all aspects of community operations.
• Handle accounting tasks like rent collection, posting, and month-end processes, collaborating with the Accounting Department.
• Update Yardi and related software promptly.
• Support marketing efforts, including social media, reputation management, advertising, and community events.
• Engage with prospective residents, conduct tours, and guide them through application and move-in processes.
• Administer lease agreements, renewals, screening, and legal notices ensuring compliance.
• Respond to resident inquiries and resolve issues promptly, working with Resident Relations.
• Provide excellent customer service.
• Participate in resident events and community programs.
• Assist with tax credit compliance, monitoring rents, move-ins, and re-certifications.
• Act as onsite supervisor when needed.
• Complete reports as directed, maintaining communication with the Community Manager.
• Report incidents and injuries timely, documenting all details.
• Maintain relationships with local housing authorities.
• Implement new systems and procedures and use company technology appropriately.
• Follow policies and work collaboratively.
• Stay updated on industry and legal trends.

Experience

• Minimum 2 years in property management, including leasing.
• Operational and leasing skills required.
• Accounting or bookkeeping experience preferred.
• Knowledge of Fair Housing and applicable regulations.
• LIHTC program knowledge is a plus.
• Proficient in MS Office and property management software like Yardi.
• Excellent communication skills.
• High school diploma or equivalent.
• Must be 18+ and hold a valid driver’s license.
• Fluent in English.
• Successful background check and drug screening required.
• Legally authorized to work in the U.S.

HNN Communities is an Equal Opportunity Employer.