Assistant Community Manager - Old Stone Row

Greystar; Richmond (VA); On-site; USD 40,000 - 70,000; Full time

Job summary

Join a forward-thinking real estate company as a Community Assistant, where you will support the Community Manager in overseeing financial and operational tasks. This role involves managing daily transactions, utilizing property management software, and ensuring resident satisfaction. With a focus on teamwork and community engagement, you will play a vital role in enhancing the living experience for residents. This position offers a dynamic work environment with opportunities for growth and development, making it an exciting opportunity for those looking to advance in the real estate sector.

Benefits

Medical, dental, and vision insurance

Generous paid time off

Onsite housing discounts

401(k) plan with company match

Paid parental leave

Six-week paid sabbatical after 10 years

Employee assistance programs

Charitable giving programs

Qualifications

• Experience in accounting and financial management is essential.
• Proficiency with property management software is required.

Responsibilities

• Assist Community Manager with financial operations and reporting.
• Handle daily transactions, including rent collection and vendor invoices.
• Respond to resident inquiries and enforce lease terms.

Skills

Accounting

Bookkeeping

Financial Reporting

Customer Service

Property Management Software (Yardi/OneSite)

Education

High School Diploma

Bachelor's Degree in Finance or Business

Tools

Yardi

OneSite

Job description

ABOUT GREYSTAR

Greystar is a leading, fully integrated global real estate company offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing, logistics, and life sciences sectors. Headquartered in Charleston, South Carolina, Greystar manages and operates more than $320 billion of real estate in 250 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, manages more than 1,000,000 units/beds globally, and has a robust institutional investment management platform comprised of more than $79 billion of assets under management, including over $36 billion of development assets. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit www.greystar.com.

JOB DESCRIPTION SUMMARY

Supports and assists the Community Manager in overseeing and managing the financial and operational facets of the community by completing accounting and bookkeeping tasks, preparing monthly close-out and financial reports, processing invoices for payment, collecting rent, fees, and other payments, completing bank deposits, dispositions, and account reconciliations, and using the property management software to record, track, and report on all financial workings of the community.

KEY RESPONSIBILITIES

1. Completes daily transactions related to the community's financial operations, including rent collection, bank deposits, and financial reporting.
2. Operates property management software (Yardi/OneSite) accurately, ensuring system integrity through updates and backups.
3. Reviews resident files and accounts to identify unpaid or late fees, communicates with residents, and enforces lease terms to maximize revenue.
4. Processes vendor invoices, ensuring proper reconciliation, approval, coding, and communication.
5. Follows procedures for evictions, including notices, court representation, and legal compliance.
6. Handles resident move-outs, applying deposits and fees according to lease terms and legal requirements.
7. Responds promptly to resident inquiries and complaints to promote satisfaction and retention.
8. Acts as on-site supervisor in the absence of the community manager, organizing daily work and coordinating maintenance.
9. Assists in managing owner relationships through meetings, community tours, and performance updates.

PHYSICAL DEMANDS

• Ability to stand, walk, sit, bend, reach, carry objects, and crawl in confined areas.
• Work indoors and outdoors in all weather conditions.
• Lift and maneuver weights up to 25 pounds independently and 50 pounds with assistance.
• Travel may be required for property support, training, or meetings.
• Flexible work schedule, including evenings, weekends, and holidays.

ADDITIONAL COMPENSATION & BENEFITS

Compensation varies based on factors such as experience and location. Potential bonuses include quarterly, weekly, or annual rewards. Benefits include:

• Medical, dental, vision, disability, and life insurance with low employee costs.
• Generous paid time off, including vacation, personal days, sick days, holidays, and birthday leave.
• Onsite housing discounts at Greystar-managed communities.
• Six-week paid sabbatical after 10 years of service, with subsequent eligibility every 5 years.
• 401(k) plan with up to 6% company match.
• Paid parental leave and fertility benefits up to $10,000.
• Employee assistance, critical illness, accident, hospital indemnity, pet insurance, and legal plans.
• Charitable giving programs.

*Benefits are for full-time employees; variations may occur for union or prevailing wage roles due to collective bargaining or local laws.

Greystar considers qualified applicants with arrest and conviction records.