Assistant Community Manager - NW Washington, DC

Uip; Washington (District of Columbia); On-site; USD 50,000 - 65,000; Full time

Job summary

A leading company in real estate management is looking for an Assistant Community Manager in Northwest Washington, DC. This role involves overseeing property operations, managing tenant relations, and promoting a positive team environment. Ideal candidates will have strong leadership skills and a background in property management, complemented by customer service expertise.

Benefits

Medical, vision, and dental insurance

401k with company match

Generous paid time off policy

12 paid company holidays

Qualifications

• Preferred four-year college degree or equivalent.
• Four years' experience in property management or two years with a designation.
• Excellent communication and customer service skills.

Responsibilities

• Assist in daily operations of apartment properties.
• Manage financial activities such as rent collection.
• Develop marketing strategies to attract residents.

Skills

Communication

Interpersonal Skills

Organizational Skills

Customer Service

Sales Experience

Education

Four-year college degree

Associate’s degree or equivalent

Tools

MS Office

Yardi

Job description

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Assistant Community Manager - NW Washington, DC

Reports to: Community Manager/Area Manager

Location: Northwest Washington, DC

Hours: Onsite typically, 9:00 AM to 6:00 PM, Monday through Friday, some Saturdays as needed

Salary: $50,000-$65,000, position is eligible for bonuses and commission

Benefits: Medical, vision, and dental insurance; 401k with company match; generous paid time off policy; 12 paid company holidays; and more.

The UIP Companies, Inc. ("UIP") is a real estate investment, asset and property management company specializing in multi-family properties predominantly in the Washington, DC metropolitan area. Since 2001, UIP has provided quality housing that satisfies the most discerning residents and investors.

UIP Property Management (UIPPM) seeks a motivated, people-centric, and knowledgeable Assistant Community Manager for three small communities in Northwest Washington, DC. Our Assistant Community Managers are leaders in their community and called upon as the individuals responsible for community operations in the absence of the Community or Area Manager, serving as role models to the rest of their team. They are multitalented, personable individuals with sales expertise and a passion for building relationships. Assistant Community Managers are seasoned property management professionals with demonstrated success in providing sales, customer service, and administration leadership to the team.

In addition to traditional property management responsibilities, the Assistant Community Manager works in conjunction with the Community Manager/Area Manager to lease units, resolve tenant concerns, coordinate service requests, host community functions, and other administrative duties as assigned.

Responsibilities

• Assist the Community Manager/Area Manager in planning and managing daily operations of apartment property.
• Monitor and manage operational expenses within the allotted budget.
• Oversee resident move-in, move-out, and evictions.
• Manage financial activities for rent collection, rent increase, late payment and check returns.
• Develop new leasing and marketing strategies to attract new residents.
• Assist the Community Manager/Area Manager in interviewing, screening and hiring of new employee candidates.
• Assist the Community Manager/Area Manager in orientation, training and scheduling of all office personnel.
• Manage the inventory and ordering of all necessary administrative supplies and equipment for the department.
• Assist the Community Manager/Area Manager in any disciplinary or promotional recommendations with regard to all office personnel.
• Report, maintain, and submit all administrative forms, files and reports.
• Engage in contact with business and locator services, ensuring availability of promotional materials.
• Provide efficient and courteous response to all resident requests.
• Assist the Community Manager/Area Manager in designing and implementing a resident retention program, including newsletters, resident referral programs, and/or social activities.
• Ensure that all personnel in all departments operate within OSHA (Occupational Safety & Health Act) standards and company safety policies at all times.
• Perform any other duties and/or projects, as assigned.

Qualifications

• Four-year college degree, preferred; Associate’s degree or equivalent from two-year College or technical school
• Four years’ experience working in property management environment or two years’ experience working in property management with at least one property management professional designation
• Excellent communication, interpersonal, and organizational skills
• Prior sales experience in leasing, retail, or other related field(s)
• Demonstrated excellent customer service skills and proactive outreach to tenants, both current and prospective
• Proven ability to work independently, maintaining confidentiality and professionalism
• Ability to follow-through on commitments and creatively problem-solve
• Highly motivated investing extra energy to achieve goals and provide a great environment for team members and residents
• Proven team player with the ability to engage others toward a common goal
• Intermediate computer knowledge of MSOffice including Word, Excel, and Outlook; understanding of Yardi, preferred

The UIP Companies is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, protected Veteran status, or any other applicable legally protected characteristics.