Assistant Community Manager Manufactured Housing Community

Socket.dev; Richland (WA); On-site; USD 33,000 - 39,000; Full time

Benefits offered by this job

Medical, Dental, Vision insurance

Life Insurance

Health Savings Account

Employee Assistance Program

401k with company match

Accrued PTO

Job summary

Investment Property Group in Richland, WA is seeking an Assistant Community Manager to support operations at Richland Mobile Home Park (334 homes). The role combines leasing, resident relations, and rent collection with a fast-paced, sales-focused environment.

You will work with the Community Manager to ensure daily operations, conduct tours, handle applications, walk properties, and address resident concerns while upholding community standards and professional conduct.

Qualifications

• 1+ years assisting at a manufactured housing or multifamily community (100+ units).
• Strong interpersonal and customer-service abilities.
• Excellent time management and problem-solving skills.

Responsibilities

• Represent IPG professionally at all times.
• Drive daily sales and marketing for available homes.
• Conduct community tours for prospective buyers.
• Coordinate weekend support for open houses and RV site.
• Work with Community Manager on daily operations.
• Oversee rent collections and delinquency follow-up.
• Assist with leasing for new move-ins and renewals.
• Inspect common areas and document findings.
• Meet and respond to resident concerns and requests.
• Maintain professionalism and integrity with residents and vendors.
• Attend professional meetings and regulatory inspections.

Skills

1+ yrs housing exp

Interpersonal skills

Time management

Customer service

Rent collection

Conflict resolution

Sales & marketing

Communication skills

Mgmt software

Driver's license

Tools

Manage America

CRM

Blue Moon

Rent Café

Vendor Café

Client Central

Job description

Who Are We?

Investment Property Group is a private real estate investment and management firm headquartered in Park City, Utah, with additional offices in California, Minnesota, and Oregon. IPG owns and operates 150 properties across 13 states, including Multifamily, Manufactured Homes, and RV communities.

We are committed to supporting our team members through employee engagement, professional development, and a culture rooted in integrity. Join our team as we set new benchmarks in the industry, ensuring that our people thrive, and our communities remain places our residents are proud to call home.

Position Overview:

• Job Title: Assistant Community Manager
• Salary: $24.00 - $28.00 per hour, depending on qualifications, education, and prior experience
• Schedule: Monday - Friday; 8am - 5pm and the ability to work occasional weekend hours as needed
• Explore Richland Mobile Home Park: https://richlandipgliving.com/

Job Description Summary:

We are seeking a dedicated Assistant Community Manager to support the operations at a manufactured housing community, Richland Mobile Home Park (334 homes), located in Richland, WA. We are seeking a proactive individual who thrives in a fast-paced environment and enjoys sales, a fast-working environment and connecting with people. This role also includes assisting with leasing activities, resident relations, and rent collection, while ensuring compliance with property policies and procedures. The Assistant Manager will also handle administrative tasks, coordinate maintenance requests, and help maintain a high level of satisfaction among residents and prospective tenants. This position requires strong organizational skills to support the property management team and foster a positive community environment.

Key Responsibilities:

• Represent Investment Property Group in a positive and professional manner at all times.
• Drive daily sales and marketing efforts to promote and sell available homes within the community.
• Conduct community tours and engage prospective buyers with professionalism and enthusiasm.
• Work occasional weekend hours, as needed, to support open houses, pool operations and assist with the RV site (with flexible weekday hours to maintain a 40-hour work week).
• Work alongside the Community Manager to ensure daily activities, resources of the property, and operational tasks are handled efficiently.
• Oversee rent collections, maintain accurate ledgers, manage follow-up on delinquent accounts, and coordinate eviction proceedings as necessary.
• Assist with the application and leasing process for new move-ins and renewals and wait list management, ensuring accuracy, compliance, and a positive resident experience.
• Conduct daily property walks to inspect common areas, ensuring they are clean, safe, and well-maintained; document findings and take appropriate corrective action.
• Performs annual or more frequent inspection of units and follow ups; document findings and take appropriate corrective action.
• Meet with and respond to resident concerns, requests, and complaints.
• Maintain a high level of professionalism, integrity and respect when interacting with residents, team members, vendors, and community stakeholders.
• Attend and participate in professional activities, meetings, organizations, and regulatory agency meetings or inspections.

Qualifications & Requirements:

• 1+ years' experience assisting at a manufactured housing or multifamily community of 100+ units
• Strong interpersonal skills with the ability to foster positive relationships with residents and collaborate effectively with team members
• Exceptional time management and problem-solving skills
• Ability to handle conflict resolution, complaints, and provide a high level of customer service tailored to the community demographic
• Experience with rent collection and delinquency management
• Be able to identify areas for improvement and offer suggestions to improve the efficiency, productivity, and profitability of the property
• Ability to deliver excellent customer service, including responsiveness to tenant needs and community engagement
• Ability to handle complaints and ensure community standards are upheld
• Strong verbal and written communication skills to interact with tenants, contractors, and local authorities
• Marketing and sales skills to promote vacant lots or homes and maintain high occupancy rates
• Proficiency in property management software (i.e., Manage America, CRM, Blue Moon, Rent Café, Vendor Café, Client Central)
• Must have a valid driver's license

Benefits

• Comprehensive benefits package including Medical, Dental, and Vision insurance, Life Insurance, Health Savings Account, Employee Assistance Program, and more
• 401k with company match
• Accrued 4-weeks of paid time off (PTO)

We are a growing property management company with new opportunities emerging every day. Explore open positions to find your next opportunity. Don't see the right fit today? Check back soon - your dream job could be posted tomorrow!

WE ARE AN EQUAL OPPORTUNITY EMPLOYER

Investment Property Group is an equal opportunity employer, and all qualified applicants will receive consideration without regard to race, color, creed, religion, sex, national origin, ancestry, age, marital status, protected veteran status, sexual orientation, gender identity or expression, genetic information, physical or mental disability or medical condition as defined by applicable equal opportunity laws. We celebrate diversity and are committed to creating an environment where all employees are respected, treated fairly, and given equal opportunities to thrive.