Assistant Community Manager-Greater Atlanta Area

Cortland; Georgia; On-site; USD 10,000 - 60,000; Full time

Job summary

Join a forward-thinking company as an Assistant Community Manager, where your organizational genius and problem-solving skills will shine. In this dynamic role, you'll manage the operations of a thriving multifamily apartment community, ensuring residents are happy and informed. Your ability to communicate effectively with diverse personalities and enforce policies with empathy will make a lasting impact. This innovative firm is dedicated to creating exceptional living experiences and offers a supportive environment for your career growth. If you're ready to take charge and make a difference, this opportunity is for you!

Qualifications

• Strong communication skills with diverse backgrounds.
• Resourceful problem solver with empathy.

Responsibilities

• Oversee operations of a multifamily apartment community.
• Handle resident issues and enforce community rules.

Skills

Effective Communication

Problem Solving

Empathy

Organizational Skills

Record Keeping

Job description

Intro

At Cortland, you map the story of your success. We don't adhere to the status quo, we love outside industry perspective, and we thrive on exploring possibilities and reimagining solutions. As an innovative leader in multifamily, our high performance continues to drive exponential growth – and we invite you to join us on our journey towards real estate excellence. With tools and guidance to sharpen your skills, you can forge your own career path, love what you do, and let it show.

Job Overview

As an Assistant Community Manager, you help the Community Manager oversee the operations of a multimillion dollar, multifamily apartment home community.

Roles You Will Play

The Problem Solver

• Always ready to take charge and find a way to fix residents’ issues – no matter what they are.
• Relate well to all types of personalities – even if they seem to come from a totally different planet.
• Able to shift gears quickly and often; one minute you’re billing and filing, and the next you’re fielding a call about excessive noise or a leak in an apartment.
• Love listening to people’s problems and then dishing out good advice.

The Rule Enforcer

• Give residents what they want whenever possible, but understand that rules are made for a reason and feel comfortable laying down the law when necessary.
• Handle difficult tasks with empathy, but never shy away from a challenge.
• Won’t lose sleep knowing that tomorrow you may have to collect delinquent rents or even carry out an eviction.
• Share the organization’s priorities with your team, making sure they follow protocol and motivating them to go above and beyond the call of duty.

The Organizational Genius

• Keep track of a crazy number of details – without feeling like your head might explode.
• Can find the fun in methodically arranging a mountain of documents into super-organized, color-coded files.
• Keep information so orderly that a third grader could easily tell which units are vacant, which are late on rent, and which have maintenance issues.
• Act as the gatekeeper of information, accumulating details and documents (like site photographs and rent collection receipts) to create insightful community status reports.

The Impact You Can Make

• Residents are so happy in your community — they might just become lifers.
• The Community Manager can sip piña coladas in peace while on vacation, completely confident in your ability to take the helm and keep the ship fully afloat.
• Associates, vendors, and residents always have the information they need because your communication skills are that good.

Building Blocks of Success

• Communicate effectively with people from very diverse backgrounds.
• Able to enforce policies with empathy.
• Resourceful problem solver.
• Impeccable record-keeping and reporting skills.

Outro

At Cortland, we create, reimagine, and manage apartment communities for residents nationwide. Headquartered in Atlanta, GA, we have communities and regional offices all over the country, as well as overseas. From product design and procurement to general contracting and property management, we do it all – to make sure our communities are the perfect setting for living life to its fullest.

Our success is fueled by our belief in a better life – where hospitality is always