Assistant Community Manager - Floating Team

Greystar; Durham (NC); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading real estate company is seeking a Floating Assistant Community Manager to support operations across multiple residential communities in the greater Raleigh-Durham area. This role involves assisting with property management, resident relations, and financial processes. The ideal candidate will ensure compliance with company policies while fostering a positive community environment. This permanent position requires travel between sites and offers robust benefits, including competitive medical coverage and generous paid time off.

Benefits

Medical, Dental, Vision, and Disability Insurance

Generous Paid Time Off

401(k) with Company Match

Paid Parental Leave

Employee Assistance Program

Critical Illness and Accident Insurance

Qualifications

• Assist in day-to-day operations of multiple properties.
• Serve as a point of contact for residents or tenants.
• Support financial processes including rent collection.

Responsibilities

• Oversee property maintenance and vendor relationships.
• Conduct property inspections to ensure compliance.
• Organize community events to foster resident engagement.

Skills

Communication

Customer Service

Organization

Job description

ABOUT GREYSTAR

Greystar is a leading, fully integrated global real estate company offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing, logistics, and life sciences sectors. Headquartered in Charleston, South Carolina, Greystar manages and operates more than $320 billion of real estate in 250 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, manages more than 1,000,000 units/beds globally, and has a robust institutional investment management platform comprised of more than $79 billion of assets under management, including over $36 billion of development assets. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit www.greystar.com.

JOB DESCRIPTION SUMMARY

The Floating Assistant Community Manager (ACM) plays a pivotal role in supporting the effective management and operations of multiple residential communities within Greystar. This dynamic role involves providing assistance to on-site Community Managers, ensuring a positive experience for residents or tenants, and contributing to the overall success of our properties. The Floating ACM will need to promptly learn the community specifics (unit mix, amenity package, sub-market conditions, PMS reports, client specifications, etc.). The geographic scope of the role, as well as supervisors, and assignments can change at any time.

JOB DESCRIPTION

*This is a permanent floating position that will require travel between sites in the greater Raleigh-Durham region*

1. Community Operations:

•Assist in the day-to-day operations of multiple properties, ensuring compliance with company policies and procedures.

•Oversee property maintenance, vendor relationships, and service contracts.

2. Resident or Tenant Relations:
•Serve as a point of contact for residents or tenants, addressing inquiries, concerns, and facilitating positive interactions.
•Organize and coordinate community events to foster a sense of community and resident engagement.

3. Leasing and Marketing Support:
•Assist in the leasing process, including conducting property tours, processing applications, and managing lease documentation.
•Collaborate with the marketing team to promote available units and community amenities.

4. Financial Management:
•Support financial processes, including rent collection, budget tracking, and expense management.
•Work closely with the accounting department to ensure accurate and timely financial reporting.

5. Administrative Tasks:
•Handle administrative duties such as answering phones, responding to emails, and maintaining organized and up-to-date records.
•Support the preparation of reports, presentations, and other documentation as needed.

6. Property Inspections:
•Conduct regular inspections of properties to ensure they meet company standards and address any maintenance or safety concerns.

7. Compliance:
•Stay informed about local, state, and federal regulations related to property management and ensure compliance.
•Assist in the implementation of policies to maintain a safe and secure environment.

8. Training and Development:
•Participate in training programs and stay updated on industry best practices.
•Support the professional development of on-site property management teams.


Physical Demands:

• Incumbents need to be able to stand, walk, and/or sit for extended periods of time and bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
• Incumbents must be able to work inside and outside in all weather conditions (rain, snow, heat, hail, wind, sleet).
• Incumbents must be able to push, pull, lift, carry, or maneuver weights of up to twenty-five (25) pounds independently and fifty (50) pounds with assistance.
• Rare or regular travel may be required to assist other properties as needed, attend training classes, business meetings, or other situations necessary for the accomplishment of some or all of the daily responsibilities of this position.
• Incumbents must be able to work a flexible work schedule, which includes taking “call” during evenings, weekends and holidays.

#LI-SB1

The hourly range for this position is $22.00 - $24.00

Additional Compensation:

Many factors go into determining employee pay within the posted range including business requirements, prior experience, current skills and geographical location.

• Corporate Positions :Inaddition to the base salary, this role may be eligible to participateina quarterly or annual bonus program based onindividual and company performance.

• Onsite Property Positions :Inaddition to the base salary, this role may be eligible to participatein weekly, monthly, and/or quarterly bonus programs.

Robust Benefits Offered*:

• Competitive Medical, Dental, Vision, and Disability & Lifeinsurance benefits. Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service.

• Generous Paid Time off. All new hires start with 15 days of vacation, 4 personal days, 10 sick days, and 11 paid holidays. Plus your birthday off after 1 year of service! Additional vacation accrued with tenure.

• For onsite team members, onsite housing discount at Greystar-managed communities are available subject to discount and unit availability.

• 6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter).

• 401(k) with Company Match up to 6% of pay after 6 months of service.

• Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy).

• Employee Assistance Program.

• Critical Illness, Accident, HospitalIndemnity, PetInsurance and Legal Plans.

• Charitable giving program and benefits.

*Benefits offered for full-time employees. For Union and Prevailing Wage roles, compensation and benefits may vary from the listedinformation above due to Collective Bargaining Agreements and/or local governing authority.

Greystar will consider for employment qualified applicants with arrest and conviction records.