Assistant Community Manager - Eagle Park Village

Humphrey Management; Hanover (MD); On-site; USD 45,000 - 60,000; Full time

Job summary

A leading property management company is seeking an Assistant Community Manager in Hanover, Maryland. In this role, you'll support the seamless operation of the residential community, ensuring high levels of customer service and effective communication with residents and partners. Responsibilities include administrative tasks, managing inquiries, and helping to maintain the property. Excellent benefits including paid time off and health insurance are offered, along with professional development opportunities.

Benefits

PTO accrual up to 120 hours in the first year

Health, dental, vision insurance

401(k) matching after 60 days

$1500 annual health insurance waiver

Paid holidays, Birthday PTO, and Wellness Days

$25 monthly cell phone reimbursement for on-call staff

Qualifications

• Excellent communication skills and proficiency with computer software required.
• Prior related experience preferred.
• Attention to detail, ability to prioritize, and teamwork skills are necessary.

Responsibilities

• Support the efficient operation of the residential community.
• Perform administrative tasks and communicate effectively with residents.
• Conduct landlord references and handle maintenance requests.

Skills

Communication

Attention to Detail

Teamwork

Education

High School Diploma or equivalent

Tools

Microsoft Office Suite

Job description

Position Summary

The Assistant Community Manager supports the efficient and profitable operation of the residential community.

Essential Functions

1. Tax Credit experience required.
2. Maintain a professional image in all aspects of work, including personal habits, demeanor, and attire. Adhere to company standards on conduct and attendance. Model the company's Mission and Foundations.
3. Demonstrate good communication skills and ensure effective communication with residents, community, agencies, owners, and team members. Provide high levels of customer service.
4. Report any concerns to the Community Manager.
5. Perform administrative tasks such as typing, filing, and related functions.
6. Answer phones professionally and promptly, recording and forwarding messages appropriately.
7. Show available units to applicants following established safety procedures.
8. Conduct landlord references and background checks.
9. Understand the financial implications of job duties and act accordingly.
10. Perform the duties of the Community Manager in their absence.
11. Prepare leases and re-certification documents.
12. Follow all health and safety requirements.
13. Collect and record rental payments.
14. Address resident complaints promptly and work to resolve issues.
15. Handle maintenance requests and maintain records.
16. Inspect the property regularly.
17. Purchase maintenance and administrative supplies as directed.
18. Perform other duties as necessary.

Benefits Offered

Excellent benefits including PTO accrual up to 120 hours in the first year, increasing annually up to 200 hours. Health, dental, vision, life, LTD, AFLAC, and matched 401(k) plans are available after 60 days. Additional perks include a $1500 annual health insurance waiver, paid holidays, Veteran's Day, Birthday PTO, Personal Day, Wellness Days, bonus potential, and a $25 monthly cell phone reimbursement for on-call staff.

Qualifications

High School Diploma or equivalent. Excellent communication skills. Proficiency with computer software and email. Prior related experience preferred. Attention to detail, ability to prioritize, and teamwork skills are necessary. Proficiency with Microsoft Office Suite is preferred.

Job posted by ApplicantPro