Assistant Community Manager - Creekview Crossing

Greystar; Portland (OR); On-site; USD 40,000 - 60,000; Full time

Job summary

A leading real estate company is seeking a Community Support Associate to assist the Community Manager in financial operations. Responsibilities include handling rent transactions, vendor invoicing, and managing resident inquiries. Competitive compensation with additional benefits is offered for this full-time role.

Benefits

Healthcare

Paid time off

Onsite housing discounts

401(k) matching

Parental leave

Employee assistance programs

Qualifications

• Experience in accounting and bookkeeping.
• Proficient in property management software.
• Ability to handle resident inquiries and complaints.

Responsibilities

• Complete daily financial transactions and reconcile accounts.
• Operate property management software while ensuring data accuracy.
• Manage resident inquiries, enforce lease agreements, and assist with move-outs.

Skills

Accounting

Bookkeeping

Customer Service

Data Entry

Tools

Yardi/OneSite

Job description

ABOUT GREYSTAR

Greystar is a leading, fully integrated global real estate company offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $300 billion of real estate in nearly 250 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, manages over 1,000,000 units/beds globally, and has a robust institutional investment management platform comprised of nearly $78 billion of assets under management, including over $35 billion of development assets. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit www.greystar.com.

JOB DESCRIPTION SUMMARY

Supports and assists the Community Manager in overseeing and managing the financial and operational facets of the community by completing accounting and bookkeeping tasks, preparing monthly close-out and financial reports, processing invoices for payment, collecting rent, fees, and other payments, completing bank deposits, dispositions, and account reconciliations, and using the property management software to record, track, and report on all financial workings of the community.

KEY RESPONSIBILITIES

1. Complete daily transactions related to the financial operation by collecting and posting rent, fees, and payments, preparing bank deposits, and reconciling accounts.
2. Operate property management software (Yardi/OneSite), ensuring data accuracy and system backups.
3. Review resident files and records to identify unpaid or late fees, communicate with residents, and enforce lease agreements to maximize revenue.
4. Review and process vendor and contractor invoices, ensuring proper approval, coding, and communication.
5. Follow procedures for evictions, including notices, court representation, and legal compliance.
6. Manage resident move-outs, applying deposits and fees according to lease terms and legal requirements.
7. Respond promptly to resident inquiries and complaints to promote satisfaction and retention.
8. Act as on-site supervisor in the absence of the community manager, organizing daily work and coordinating maintenance.
9. Assist in managing owner relationships through meetings, community tours, and performance updates.

PHYSICAL DEMANDS

• Ability to stand, walk, sit, bend, climb ladders, reach, carry objects, and crawl in confined areas.
• Work indoors and outdoors in all weather conditions.
• Lift weights up to 25 pounds independently and 50 pounds with assistance.
• Potential travel for property support, training, or meetings.
• Flexible schedule, including evenings, weekends, and holidays.

ADDITIONAL COMPENSATION AND BENEFITS

Compensation varies based on experience, business needs, and location. Roles may include bonuses based on performance. Benefits include healthcare, paid time off, onsite housing discounts, sabbaticals, 401(k) matching, parental leave, employee assistance, and other insurance plans. Benefits are for full-time employees; details may vary for union or prevailing wage roles. Greystar considers applicants with criminal records.