Assistant Community Manager - Charleston, SC

Madison Communities; Charleston (SC); On-site; USD 35,000 - 55,000; Full time

Job summary

Join a forward-thinking company as an Assistant Community Manager in Charleston, SC, where you'll play a vital role in supporting community leasing operations and enhancing resident satisfaction. This dynamic position involves overseeing the leasing team, ensuring compliance with Fair Housing guidelines, and managing administrative functions. You will have the opportunity to motivate staff, conduct market surveys, and handle resident concerns. If you are organized, resourceful, and possess strong interpersonal skills, this role offers a chance to make a significant impact in a vibrant community setting. Embrace the opportunity to grow in a supportive environment with a focus on exceptional service.

Benefits

401(k) with company match

Health, dental and vision insurance

Health savings account

Flexible spending accounts

Company paid Short term disability

Company paid basic life insurance

Paid parental leave

Employee Referral program

Employee discount

Paid time off

Mental Health Support - EAP

Qualifications

• BA/BS preferred; relevant experience considered.
• 1+ years in property management or leasing preferred.

Responsibilities

• Assist Community Manager with leasing team oversight and training.
• Field resident concerns and coordinate resolutions with leadership.

Skills

Interpersonal Skills

Time Management

Customer Service

Communication Skills

Problem Solving

Education

BA/BS Preferred

1+ Years in Property Management

Job description

Assistant Community Manager - Charleston, SC

Assistant Community Manager

The Assistant Community Manager is responsible for supporting the leadership of community leasing processes and operations. The position is responsible for motivating community staff members to provide exceptional service to residents and maintain a high level of resident satisfaction. The Assistant Community Manager may also assume responsibility for leadership of the community in the absence of the Community Manager.

Essential Functions And Position Responsibilities

• Assist the Community Manager with oversight of the leasing team and training.
• Support Leasing Consultants in the leasing of apartments and ensure that Fair Housing guidelines are followed; verify potential resident applications; may be required to lease apartments as necessary.
• Post rental collections, make bank deposits, and oversee the administration of accounting functions for the community.
• Meet regularly with Community Manager and Regional Manager to discuss community performance.
• Conduct a monthly market survey and recommend pricing changes.
• Maintain and update resident lease files and computer records for the community, including generation of reports.
• Process notice to vacates & manage delinquency/file evictions as necessary and all necessary associated collections activities.
• Field resident concerns and coordinate resolution with Community Manager or other member of the leadership team.
• Perform administrative duties as assigned by the Community Manager.

Education and Desired Competencies

• BA/BS preferred but not required; relevant experience will be considered.
• 1+ years’ experience in a property management role preferred.
• Previous leasing experience preferred.
• Previous experience in bookkeeping or collections a plus.
• Must have strong interpersonal skills; ability to get along with diverse personalities; tactful; mature, flexible.
• Must have strong time management skills and ability to multi-task required.
• Must demonstrate ability to provide exceptional customer service.
• Must be able to clearly communicate both orally and in writing.
• Must be able to understand directives both orally and in writing.
• Must present a professional image.
• Must be resourceful and well-organized.

Job Type: Full-time

Expected hours: 40 per week

Benefits

• 401(k) with company match
• Health, dental and vision insurance
• Health savings account
• Flexible spending accounts
• Dependent Care flexible spending account
• Company paid Short term disability
• Company paid basic life insurance
• Paid parental leave
• Employee Referral program
• Employee discount
• Paid time off
• Mental Health Support - EAP

Schedule

• 8 hour shift
• Monday to Friday
• Weekends as needed

Seniority level: Entry level

Employment type: Full-time

Job function: Strategy/Planning and Information Technology