Assistant Community Manager/Bilingual/English & Spanish (Houston)

Ashford Communities; Houston (TX); On-site; USD 45,000 - 65,000; Full time

Job summary

Ashford Communities is seeking an Assistant Community Manager in Houston, Texas, to support property operations and enhance resident experiences. The ideal candidate will possess strong leadership and organizational skills, be detail-oriented, and thrive in a fast-paced environment, contributing to the community's success.

Benefits

Health Insurance

Paid Holidays

PTO: Vacation & Sick Time

Learning & Career Development Programs

Leadership Development with Ashford University

Qualifications

• Minimum of 2 years of experience in property management or similar role.
• Bilingual in English & Spanish is a plus.
• Strong knowledge of Microsoft Office products.

Responsibilities

• Assist the Property Manager in leasing activities and resident relations.
• Collaborate with marketing to attract new residents.
• Monitor and maintain the property's appearance.

Skills

Communication

Leadership

Organizational Skills

Customer Service

Education

2 years of experience in property management

Bilingual in English & Spanish

Tools

Property Management Software

Microsoft Office

Job description

Assistant Community Manager/Bilingual/English & Spanish (Houston)

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Assistant Community Manager/Bilingual/English & Spanish (Houston)

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Job Description

Position: Assistant Community Manager

Department: Operations

Reporting To: Property Community Manager

We are Ashford Communities. Creating a place to belong where superior experiences are created.

Our Purpose

The Ashford team is growing, and we are looking for our next Ashfordian! Are you ready to embark on an exciting journey with Ashford Communities, Houston, Texas' premier property management company? We are seeking an Assistant Community Manager who can bring their leadership skills, attention to detail, and exceptional organizational abilities to the table. Our company is known for its work hard, play hard philosophy, and we're on the hunt for someone who can keep up with our vibrant and dynamic team. This individual will be a self-starter, goal-oriented, motivated, and passionate about helping residents find their biggest comfort and safety – their new home! As an Assistant Community Manager, your role is crucial in providing operational support, delivering stellar customer service, providing team management, and boosting property performance, making you an integral and necessary part of our operations.

Who is Ashford Communities?

At Ashford Communities, we're not your typical property management company. We take pride in being a year over year Best and Brightest Company to work for, and we have the awards to back it up! Our dedication to creating an exceptional living experience for our residents is unmatched, and our comprehensive benefits package and career advancement opportunities are just the beginning. We believe in going above and beyond to ensure our residents feel at home, and we're seeking an Assistant Community Manager who shares our commitment to providing exceptional experience. If you're inspired by the idea of making a difference in people's lives and creating a community where residents truly feel at home, then Ashford Communities is the place for you.

Position Overview

As an Assistant Community Manager at Ashford Communities, you will play a crucial role in overseeing our communities' operations and day-to-day management. Your primary goal will be to support the Property Manager in providing excellent customer service, maintaining high occupancy rates, and ensuring the overall success of our properties. You will also have the opportunity to contribute to strategic planning, team management, and property performance improvement.

Essential Duties & Responsibilities

• Assist the Property Manager in leasing activities, including conducting property tours, and assisting with lease agreements.
• Oversee resident relations, ensuring their needs are met and exceeded.
• Collaborate with the marketing team to develop and implement effective strategies to attract new residents.
• Assist in the coordination and execution of resident events and community initiatives.
• Handle resident inquiries, concerns, and maintenance requests promptly and professionally.
• Monitor and maintain the property's appearance and ensure company policies and procedures are followed.
• Assist in preparing and managing budgets, financial reports, and leasing documentation.
  
  

Skills To Be Successful

• - Excellent communication and interpersonal skills with the ability to build and maintain positive relationships.
• Strong leadership abilities and the capability to effectively manage a team.
• Detail-oriented with exceptional organizational skills to handle multiple tasks.
• Proficient in using property management software and other relevant tools.
• Ability to adapt to changing priorities and work in a fast-paced environment.
• Natural desire to be competitive, initiative-taking, and have a high level of GRIT to stay passionate, motivated, and engaged.
• Influenced by the ability to serve our residents and have additional earning potential based on property performance-based bonuses based on the property's success and Net Operating Income (NOI).
  
  

Experience Preferred

• Minimum of 2 years of experience in property management or a similar role, preferably as an Assistant Manager.
• Familiarity with property management software and CRM systems.
• Strong knowledge of Microsoft Office products, including Excel, Outlook, Word, PowerPoint, etc.
• Knowledge of Fair Housing laws and regulations.
• Bilingual in both English & Spanish – plus!
• Excellent written and verbal communication skills.
  
  

Competencies Necessary to be Effective in this Position

• Customer-centric mindset, always striving to provide an exceptional experience for residents.
• Proactive and resourceful, with the ability to find creative solutions.
• Goal-oriented and driven to achieve high occupancy rates and leasing targets.
• Strong problem-solving skills and the ability to handle challenging situations.
• Ability to work collaboratively with a team and independently as needed.
  
  

Our Core Values – TEACH

Do the Ashford Core Values resonate with you and your work ethic? You may be our next Ashfordian.

• T: Teamwork
• E: Excellence
• A: Attitude
• C: Caring
• H: Honesty
  
  

Our Benefits Portfolio

At Ashford Communities, we believe in recognizing and rewarding our exceptional team members. In addition to a competitive salary, we offer a generous benefits package that includes health insurance, plenty of coffee, snacks, and more. We even pay our employees for their referrals if they're hired!

• Medical – United Healthcare & MEC Plan
• Dental
• Vision
• Life Insurance
• Short-Term Disability
• Supplemental Hospital & Accident Insurance
• EAP Program for Employees & Family Members
• Paid Holidays
• PTO: Vacation & Sick Time
• Learning & Career Development Programs
• Leadership Development with Ashford University
• Quarterly Community Give-Back Events
• Monthly Happy Hours
  
  

So, if you're ready to join a company that embraces the work hard, play hard philosophy, where every day is an opportunity to provide an extraordinary experience for our residents, then Ashford Communities is the perfect place for you! Apply now, and let's create something amazing together.

Ashford Communities is proud to be an equal-opportunity workplace. We do not discriminate based on race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, parental status, military service, or any protected category prohibited by local, state, or federal laws.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Marketing and Sales

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