Assistant Community Manager - Alexan Research Park

Greystar

Charlotte (NC)

On-site

USD 30,307 - 33,062

Full time

14 days+

Application generator

An application made for this job — a tailored resume and cover letter that speak straight to the posting.

Get past ATS filters

Benefits offered by this job

Medical, Dental and Vision insurance

Generous Paid Time Off

401(k) with company match

Paid Parental Leave

Onsite housing discount

Six-week paid sabbatical after 10 years

Job summary

A leading real estate management company is seeking an Assistant Community Manager in Charlotte, NC. This role involves supporting the Community Manager in financial operations, resident communications, and managing property tools. Ideal candidates will have experience in property management and strong customer service skills. Competitive hourly pay ranges from $22.00 to $24.00.

Qualifications

Experience in financial operations related to property management.
Ability to communicate effectively with residents and vendors.
Proficiency in property management software is essential.

Responsibilities

Support the Community Manager with financial and operational tasks.
Handle daily financial transactions and resident communications.
Ensure compliance with lease requirements and manage resident relations.

Skills

Financial transaction management

Customer service

Property management software

Communication skills

Tools

Yardi

OneSite

Job description

Assistant Community Manager - Alexan Research Park

Assistant Community Manager - Alexan Research Park role at Greystar – apply now.

About Greystar

Greystar is a leading, fully integrated global real estate company offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates billions of dollars of real estate in numerous markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, manages over 1,000,000 units/beds globally, and has a robust investment management platform. To learn more, visit www.greystar.com.

Job Description Summary

Supports and assists the Community Manager in overseeing and managing the financial and operational facets of the community by completing accounting and bookkeeping tasks, preparing monthly close-out and financial reports, processing invoices for payment, collecting rent, fees, and other payments, completing bank deposits, dispositions, and account reconciliations, and using the property management software to record, track, and report on all financial workings of the community.

Job Description

Property Type: Mid-Rise

Stage: Lease Up

Unit Count: 334

Schedule: Monday-Friday + rotating weekends

Completes the daily transactions and tasks related to the financial operation of the community by collecting and posting rent, fees, and other payments, preparing daily bank deposits and reconciling bank accounts, preparing financial reports, and processing invoices and payables.
Operates the property management software (Yardi/OneSite) and completes transactions by entering all required fields correctly and by completing updates and back-ups to ensure the integrity of the system.
Reviews resident files and accounting records to determine unpaid and/or late fees owed, communicates with residents regarding outstanding balances, implements procedures for collecting on delinquencies, and enforces the lease to maximize revenue.
Reviews and submits invoices from vendors, contractors, and service providers for payment by reconciling work performed or products purchased, obtaining community manager approval, coding charges to appropriate Chart of Account codes, and managing communication between the vendor/contractor, accounting, and the client/owner as needed.
Follows the Company’s established procedures related to evictions by following proper notice requirements, evicting residents, and representing the community as required in court hearings and eviction proceedings.
Processes resident move-outs by reviewing lease terms and notice requirements, applying appropriate deposit and lease cancellation fees, if applicable, and processing the disposition in accordance with established procedures and legal requirements.
Promotes resident satisfaction and retention by responding to complaints, questions, and requests in a timely manner, and taking appropriate action to resolve and address service issues.
Acts as the on-site supervisor in the absence of the community manager by organizing and delegating daily work, coordinating maintenance and make-ready tasks with the maintenance supervisor, and managing the operation of the community in compliance with Company policies, procedures, and business practices.
Assists in managing the client/owner relationship by meeting with the owners, conducting community tours, providing updates and information about the community’s performance, and responding to owner requests as needed.

Physical Demands

Incumbents need to be able to stand, walk, and/or sit for extended periods of time and bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
Incumbents must be able to work inside and outside in all weather conditions (rain, snow, heat, hail, wind, sleet).
Incumbents must be able to push, pull, lift, carry, or maneuver weights of up to 25 pounds independently and 50 pounds with assistance.
Rare or regular travel may be required to assist other properties as needed, attend training classes, business meetings, or other situations necessary for the accomplishment of daily responsibilities.
Incumbents must be able to work a flexible schedule, including taking “call” during evenings, weekends and holidays.

Compensation: The hourly range for this position is $22.00 - $24.00.

Additional Compensation

Many factors go into determining employee pay within the posted range including business requirements, prior experience, current skills and geographical location.

Corporate Positions: In addition to the base salary, this role may be eligible to participate in a quarterly or annual bonus program based on individual and company performance.
Onsite Property Positions: In addition to the base salary, this role may be eligible to participate in weekly, monthly, and/or quarterly bonus programs.

Benefits

Competitive Medical, Dental, Vision, and Disability & Life insurance benefits. Low employee costs for employee-only coverage; costs discounted after 3 and 5 years of service.
Generous Paid Time off: 15 days vacation, 4 personal days, 10 sick days, 11 holidays, plus birthday off after 1 year of service. Additional vacation accrued with tenure.
Onsite housing discount at Greystar-managed communities (subject to discount and unit availability).
6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter).
401(k) with Company Match up to 6% after 6 months.
Paid Parental Leave and fertility benefits up to $10,000 (adoption or surrogacy).
Employee Assistance Program and additional coverage options (Critical Illness, Accident, Hospital Indemnity, Pet Insurance, Legal Plans).

Greystar will consider employment-qualified applicants with arrest and conviction records.

Seniority level