Assistant Community Manager Affordable Apartment Community

Investment-Property-Group; Lancaster (CA); On-site; USD 33,000 - 39,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Health Savings Account

Employee Assistance Program

401k with company match

4 weeks PTO

Job summary

Investment Property Group in Lancaster, CA is seeking an Assistant Community Manager to support operations at Antelope Valley, a 120-unit tax credit apartment community. You will assist with leasing, resident relations, rent collection, and ensure policy compliance while coordinating maintenance and administrative tasks to maintain resident satisfaction.

The ideal candidate has 1+ year(s) as an assistant manager in a 100+ unit multifamily setting, strong communication, time management, and a

Qualifications

• 1+ years’ experience as an assistant manager at a multifamily community of 100+ units.
• Strong interpersonal skills with residents and team members.
• Exceptional time management and problem-solving skills.
• Ability to handle conflict resolution, complaints, and provide high-level customer service.
• Experience with rent collection and delinquency management.
• Identify improvements to boost property efficiency and profitability.
• Deliver excellent customer service and tenant responsiveness.
• Strong verbal and written communication with tenants, contractors, and authorities.
• Marketing and sales skills to promote vacancies and maintain occupancy.
• A positive attitude.
• Must have a valid driver’s license.

Responsibilities

• Represent IPG professionally at all times.
• Work with the Community Manager to run daily property operations.
• Oversee rent collections, ledgers, follow-up on delinquencies, and evictions as needed.
• Assist with applications, leasing, renewals, and waitlist management.
• Conduct daily property walks and document findings for corrective action.
• Inspect units periodically and follow up on repairs.
• Address resident concerns, requests, and complaints promptly.
• Maintain professionalism, integrity, and respect in interactions.
• Attend meetings, regulatory inspections, and relevant activities.

Skills

Assistant manager exp

Interpersonal skills

Time management

Conflict resolution

Rent collection

Customer service

Communication skills

Marketing and sales

Driver's license

Bilingual (en/es)

Job description

Who Are We?

Investment Property Group is a private real estate investment and management firm headquartered in Park City, Utah, with additional offices in California, Minnesota, and Oregon. IPG owns and operates 150 properties across 13 states, including Multifamily, Manufactured Homes, and RV communities.

We are committed to supporting our team members through employee engagement, professional development, and a culture rooted in integrity. Join our team as we set new benchmarks in the industry, ensuring that our people thrive, and our communities remain places our residents are proud to call home.

What’s in it for you?

• Job Title: Assistant Community Director
• Salary: $24.00 - $28.00 hourly, depending on qualifications, education, and prior experience
• Schedule: Monday – Friday; 8am - 5pm
• Explore Antelope Valley Apartments: https://www.antelopevalleyipgliving.com/

Job Description Summary

We are seeking a dedicated Assistant Community Manager to support the operations at Antelope Valley, a 120-unit tax credit and project-based apartment community in Lancaster, CA. This role includes assisting with leasing activities, resident relations, and rent collection, while ensuring compliance with property policies and procedures. The Assistant Manager will also handle administrative tasks, coordinate maintenance requests, and help maintain a high level of satisfaction among residents and prospective tenants. This position requires strong organizational skills to support the property management team and foster a positive community environment.

How you will make an impact:

• Represent Investment Property Group in a positive and professional manner at all times.
• Work alongside the Community Manager to ensure daily activities, resources of the property, and operational tasks are handled efficiently.
• Oversee rent collections, maintain accurate ledgers, manage follow-up on delinquent accounts, and coordinate eviction proceedings, as necessary.
• Assist with the application and leasing process for new move-ins and renewals and waitlist management, ensuring accuracy, compliance, and a positive resident experience.
• Conduct daily property walks to inspect common areas, ensuring they are clean, safe, and well-maintained; document findings and take appropriate corrective action.
• Performs annual or more frequent inspection of units and follow ups; document findings and take appropriate corrective action.
• Meet with and respond to resident concerns, requests, and complaints.
• Maintain a high level of professionalism, integrity and respect when interacting with residents, team members, vendors, and community stakeholders.
• Attend and participate in professional activities, meetings, organizations, and regulatory agency meetings or inspections.

Qualifications & Requirements:

• 1+ years’ experience as an assistant manager at a multifamily community of 100+ units.
• Strong interpersonal skills with the ability to foster positive relationships with residents and collaborate effectively with team members.
• Exceptional time management and problem-solving skills.
• Ability to handle conflict resolution, complaints, and provide a high level of customer service tailored to the community demographic.
• Experience with rent collection and delinquency management.
• Be able to identify areas for improvement and offer suggestions to improve the efficiency, productivity, and profitability of the property.
• Ability to deliver excellent customer service, including responsiveness to tenant needs and community engagement.
• Strong verbal and written communication skills to interact with tenants, contractors, and local authorities.
• Marketing and sales skills to promote vacant units and maintain high occupancy rates.
• A positive attitude.
• Must have a valid driver's license.

What Will Make You Stand Out:

• Bilingual in Spanish and English is preferred but not required.

• Comprehensive benefits package including Medical, Dental, and Vision insurance, Life Insurance, Health Savings Account, Employee Assistance Program, and more
• 401k with company match
• Accrued 4-weeks of paid time off (PTO)

We are a growing property management company with new opportunities emerging every day. Explore our open positions to find your next opportunity. Don’t see the right fit today? Check back soon - your dream job could be posted tomorrow!

WE ARE AN EQUAL OPPORTUNITY EMPLOYER

Investment Property Group is an equal opportunity employer, and all qualified applicants will receive consideration without regard to race, color, creed, religion, sex, national origin, ancestry, age, marital status, protected veteran status, sexual orientation, gender identity or expression, genetic information, physical or mental disability or medical condition as defined by applicable equal opportunity laws. We celebrate diversity and are committed to creating an environment where all employees are respected, treated fairly, and given equal opportunities to thrive.