Assistant Community Manager - 49

LAKESHORE EMPLOYMENT INC; Town of Florida (NY); On-site; USD 24,452 - 27,552; Full time

Job summary

LAKESHORE EMPLOYMENT INC is seeking an experienced Assistant Community Manager for our property in Coconut Creek, FL. The ideal candidate will assist in operations, ranging from administration to resident relations.

Responsibilities include managing property performance, ensuring compliance with policies, and overseeing staff. Candidates should have a High School Diploma and experience in customer service or property management. The role offers a salary of $17.75 - $20.00 per hour with commission opportunities.

Qualifications

• 3 years of management experience in retail, hospitality, or property management preferred.
• Ability to understand and apply facility management policies.
• Flexible and adaptable to a fast-paced environment.

Responsibilities

• Manage property operations and resident relations under Community Manager direction.
• Conduct weekly property visits to ensure compliance with community policies.
• Direct sales and marketing activity and manage sales paperwork.

Skills

Customer service

Teamwork

Integrity

Bilingual (English/Spanish)

Education

High School Diploma

Tools

Office productivity software

Rent management software

Job description

Job Details

Level: Experienced
Job Location: Country Lakes 049cl - Coconut Creek, FL 33073
Position Type: Full Time
Education Level: High School
Salary Range: $17.75 - $20.00 Hourly
Job Shift: Day
Job Category: Real Estate

SCOPE

The Assistant Community Manager assists in all aspects of the operation of the property: general administration, maintenance, leasing, resident relations, collection of rent, and control of all personnel and resources; under the direction of the Community Manager, ensures the property is always maintained in good physical condition and with a stabilized fiscal operation.

RESPONSIBILITIES

• Manages new home inventory as appropriate to protect the value of the asset through proper set-up, inspections, title, utilities etc. until sale is complete and perform weekly property visits to evaluate compliance with community policies regarding parking, curb appeal, pets, and property maintenance.
• Maximize the overall operating performance and return on investment by managing occupancy, delinquency, violations and curb appeal/maintenance of the community infrastructure.
• Direct sales and marketing activity. Includes maintaining up-to-date sales materials, home flyers, banners and promotions; posting homes for sale on appropriate sites such as Craigslist, Facebook and others; following up on lead management; processing and completing all sales paperwork.
• Responsible for hiring, onboarding, training and performance management of the maintenance technicians and assistant managers of the property.
• Ensure that all rents are collected by month’s end and that delinquency accounts are handled.
• Prepare budget for labor and operational costs, manage labor and operational costs to ensure compliance with budget; full accountability of budget performance and development.
• Other responsibilities deemed necessary by supervisor.

QUALIFICATIONS

• High School Diploma or equivalent is required.
• 3 years of related management experience in retail, hospitality or property management preferred.
• Experience in customer service or resident relations.
• Proficiency in office productivity software; proficiency in rent management‑based software preferred.
• Ability to understand and apply company policies, local, state and federal regulations regarding facility management and fair housing.
• Must be flexible, willing to work Saturdays, and able to adapt to a fast‑paced and ever‑changing environment.
• Bilingual in English/Spanish, preferred.
• Additional duties and responsibilities may be assigned as needed to support business and operational needs.

PHYSICAL REQUIREMENTS

Occasional exposure to wet or humid conditions; may lift packages up to 20 lbs.; frequently required to walk; frequent exposure to outside weather conditions.

COMPETENCIES

• Treats everyone with respect, compassion and kindness; builds internal respect and loyalty with customers. Demonstrates concern for customers; effectively responds to customer needs.
• Demonstrate integrity, transparency and doing things the right way; follows policies; demonstrates financial responsibility; complies with state and federal law; practices safety.
• Collaboration and teamwork; involves key stakeholders in decision making; develops and maintains positive work relationships; fosters mutual cooperation.
• Solves problems and is transparent about outcomes; champions new initiatives beyond the scope of the department; seeks continuous improvement and innovation.
• Serves employees and residents to improve their lives; maintains property to create curb appeal and welcoming community environment; supports individual and family activities.

COMPENSATION

$17.75 - $20.00 per hour (based on experience) plus sales commission.

LOCATION

Country Lakes - Coconut Creek, FL

EEO STATEMENT

Lakeshore Management is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, gender identity, sexual orientation, disability, national origin, or protected veteran status. Employment with Lakeshore Management is contingent upon successful completion of a pre‑employment background screening, including a drug test, as permitted by applicable law.