Job Details
Level: Management
Location: Country Knolls 051ck - Deerfield Beach, FL 33064
Position Type: Full Time
Education Level: High School
Salary Range: $57,000.00 - $64,100.00 Base+Commission/month
Travel Percentage: Up to 25%
Job Shift: Day
Job Category: Real Estate
Job Summary
Under the direction of the Regional Manager, the primary function of the Community Manager is providing competent and effective leadership which will ensure the growth and success of both the community as well as employees. The Community Manager is responsible for all phases of the operation of the Property, including but not limited to general administration, maintenance, leasing, resident relations, collection of rents, cleanup of violations and oversight of all personnel and resources and adherence to all applicable fair housing laws governing real estate sales, leasing and management maintenance service.
Responsibilities
- Maximizes the overall operating performance and return on investment by managing occupancy, delinquency, violations and curb appeal/maintenance of the community infrastructure
- Performs weekly property visits to evaluate compliance with community policies regarding parking, curb appeal, pets, and property maintenance
- Ensures that all rents are collected by month’s end and handles delinquent accounts
- Responsible for hiring, onboarding, training and performance management of Maintenance Technicians and Assistant Community Managers of the property
- Accountable for labor and operational budget development and performance; prepares budget for labor and operational cost, manages labor and operational cost to ensure compliance with budget
- Ensures that all policies, rules and procedures are followed by community residents, visitors, vendors and employees
- Conducts direct sales and marketing activities including maintenance of up-to-date sales materials, home flyers, banners and promotions posted and available to potential buyers; ensuring homes for sale are posted on appropriate sites such as Craigs list, Facebook and other sites; follows-up on lead management; processes and completes all sales paperwork
- Manages new home inventory as appropriate to protect the value of the asset through proper set-up, inspections, title, utilities etc. until sale is complete
- Other responsibilities deemed necessary by supervisor
Qualifications
- High School diploma Equivalent is required, College degree preferred
- 3 years of related management experience in retail, hospitality or property management preferred
- Demonstrated leadership, guidance and ability to delegate priority tasks
- Experience with budget development and monitoring and financial management and analysis
- Moderate proficiency in office productivity software; knowledge of rent management software preferred
- Ability to understand and apply company policies, local, state and federal regulations regarding facility management and fair housing
- Bilingual in English/Spanish, preferred
- Additional duties and responsibilities may be assigned as needed to support business and operational needs
Competencies
- Treats everyone with respect, compassion and kindness – Builds internal respect and loyalty with customers
- Demonstrate integrity, transparency and doing things the right way
- Collaboration and team work – Involve key stakeholders in decision making
- Solves problems and is transparent about outcomes – Champions new initiatives beyond the scope of the department
- Serves our employees and residents to improve their lives – Maintains the property that creates curb appeal, a welcoming community environment
- Developing Fellowship – The ability to influence others through insight, logic and communication in a positive way to attain results
- Implementing the Vision – The ability to articulate the vision and get others to take responsibility through training, setting clear and transparent expectation, managing performance, providing early, often, and actionable feedback
- Following Through – The ability to create plans, check-in periodically to insure progress is being made, and assist as appropriate to remove barriers
- Achieving Results – Sets challenging goals, stays focused on results, and builds a culture where employees want to provide maximum contribution
- Team playing – Builds credible and trustworthy working relationships with boss, peers and subordinates
Physical Requirements
Occasional exposure to wet and or humid conditions; the employee will occasionally lift packages up to 20 lbs.; frequently required to walk; frequent exposure to outside weather conditions.
Compensation
Base salary: $57,000.00 - $64,100.00 per year (based on experience) plus sales commission. All Full‑Time employees are eligible for insurance, vacation, sick and holiday pay after 90 days.
Location
Country Knolls - Pompano Beach, FL
Compliance
FLSA CLASS: Exempt
REPORTS TO: Regional Manager
SUPERVISORY RESPONSIBILITIES: Directly supervises Maintenance Technicians; directly supervises Assistant Community Managers in certain communities
Business Function: Communities, Regional
Short Code: COMMMNGR
Position Class: Administrative
Legal & Equal Opportunity
Lakeshore Management is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, gender identity, sexual orientation, disability, national origin or protected veteran status. We encourage applicants to confidentially self‑identify when applying. Employment with Lakeshore Management is contingent upon the successful completion of a pre‑employment background screening, including a drug test, as permitted by applicable law. We are a smoke‑free and drug‑free workplace, committed to the safety and health of all employees.
Job ID: 40885/51