Assistant Community Manager - 103

Lakeshore Management; Madison (WI); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking an Assistant Community Manager to oversee property operations, enhance resident relations, and drive sales efforts. This role offers a dynamic environment where you'll manage new home inventory, ensure compliance with community policies, and lead a team to maximize operational performance. If you thrive in a fast-paced setting and have a passion for community management, this opportunity is perfect for you. Join a team that values your contributions and fosters growth within the community.

Qualifications

• 3+ years of management experience preferred.
• Experience in customer service or resident relations.

Responsibilities

• Manage new home inventory and perform weekly property visits.
• Lead sales and marketing efforts and ensure rent collection.

Skills

Customer Service

Management

Bilingual (English/Spanish)

Office Software Proficiency

Knowledge of Laws and Regulations

Education

High School Diploma or equivalent

Tools

Rent Management Software

Job description

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Scope

The Assistant Community Manager assists in all aspects of the operation of the property, including general administration, maintenance, leasing, resident relations, rent collection, and resource management. Under the direction of the Community Manager, ensures the property is maintained in good physical condition and with a stabilized fiscal operation.

Responsibilities

• Manage new home inventory to protect asset value through proper setup, inspections, utilities, etc., until sale completion, and perform weekly property visits to evaluate compliance with community policies.
• Maximize operational performance and ROI by managing occupancy, delinquency, violations, and community curb appeal/maintenance.
• Lead sales and marketing efforts, including maintaining up-to-date materials, posting on appropriate sites, following up on leads, and processing sales paperwork.
• Hire, onboard, train, and manage the performance of maintenance technicians and assistant managers.
• Ensure rent collection by the end of each month and manage delinquency accounts.
• Prepare and manage budgets for labor and operational costs, ensuring compliance and full accountability.
• Perform other duties as assigned.

Qualifications

• High School Diploma or equivalent.
• At least 3 years of related management experience preferred.
• Experience in customer service or resident relations.
• Proficiency in office software; rent management software preferred.
• Knowledge of applicable laws and regulations.
• Flexibility to work Saturdays and adapt to a fast-paced environment.
• Bilingual in English/Spanish preferred.

Additional Details

• FLSA Class: Non-exempt
• Reports to: Community Manager
• Supervisory Responsibilities: None
• Location: Highland Manor - Madison, WI
• Compensation: $18.00 - $20.00/hour plus sales commission