Assistant Community Manager

Fairstead; Virginia Beach (VA); On-site; Part time

Job summary

Fairstead is seeking an Assistant Community Manager to support daily property operations in Virginia Beach. Responsibilities include tenant compliance, documentation of lease violations, and enhancing resident satisfaction. Ideal candidates have a background in property management and excellent interpersonal skills. Join us in making communities better!

Benefits

Generous medical and dental contributions

Company matched 401(k)

12 paid holidays

15 days of PTO

Flexible Spending Account

Qualifications

• Two years of experience in affordable housing leasing or property management.
• Knowledge of local residential market.
• Experience with EIV and proficiency in Yardi.

Responsibilities

• Assists Property Manager with compliance to HUD guidelines.
• Documents lease violations and coordinates evictions.
• Promotes resident satisfaction and resolves service issues.

Skills

Customer Service

Communication

Problem Solving

Tools

Yardi

Microsoft Office Suite

Job description

Join to apply for the Assistant Community Manager role at Fairstead

1 week ago Be among the first 25 applicants

Join to apply for the Assistant Community Manager role at Fairstead

Get AI-powered advice on this job and more exclusive features.

Fairstead is a purpose-driven real estate firm dedicated to building sustainable communities across the country. Headquartered in New York, with offices in Colorado, Florida, and Washington DC, Fairstead owns a portfolio of more than 25,000 apartments across 28 states that includes 17,000 units under management. Fairstead’s commitment to communities is realized through a comprehensive platform that leverages in-house expertise in acquisitions, development, design and construction, asset management, and property management.

Fairstead’s primary mission is to provide high quality housing to all regardless of income, and to make our stakeholders feel “Right at Home.” We accomplish this through an empathetic and innovative approach, and by utilizing our interdisciplinary platform as an investor, developer, owner, and operator.

Fairstead’s Core Values: Innovation, Determination, Integrity, Humility, Empathy and Partnerships

Fairstead has an exciting opportunity at one of our properties, and we are looking for an Assistant Property Manager to join our team! The Assistant Property Manager assists and supports the planning, implementing, and managing the daily operations of the property. They assist in the management of onsite activities and the overall performance of the property. They perform various duties including administrative, financial, and resident relations.

Responsibilities

• Assists Property Manager to ensure compliance in all aspects of the HUD (Housing and Urban Development) 4350.3 Handbook.
• Executes intervention strategies for tenants who are non-compliant with lease/compliance requirements.
• Assists in the preparation of the property for REAC reviews, EHS violations cleared, Management and Occupancy Reviews (MOR), Investor Site Reviews, Low-Income Housing Tax Credit (LIHTC) Reviews, and perform annual and interim recertification reviews.
• Documents lease violations and coordinate evictions.
• Promotes resident satisfaction and retention by responding to questions, complaints, and requests promptly. Taking appropriate action to resolve and address service issues.
• Ensures the property’s maintenance team members respond and complete resident service requests.
• Assisting tenants with requests, questions, problems, and complaints.
• Alerting staff of move ins, move outs, any emergencies.
• Provide excellent customer service and display a courteous and professional attitude towards all residents and visitors.
• Responsible for regularly tracking arrears and following up with tenants per the company policy.
• Oversee the lease renewal program for appropriate retention rate.
• Works within house legal team to track status of rent payments.
• Oversee accounting transactions and ensure all rents are collected, posted, and deposited daily.
• Create purchase orders in Yardi.
• Answer phone calls, messages, and emails promptly; within a few hours but never exceed 24 hours.
• Perform or assist with any operations as required to maintain workflow and to meet schedules.
• Perform other duties as needed.
  
  

Benefits

• Generous employer contribution for Medical and Dental through United Healthcare.
• Employer Paid Vision Plans.
• Company Matched 401(k) Retirement Plan: 100% of the first 3%; 50% of the next 2%.
• 12 paid Holidays.
• 15 days of PTO.
• 7 Sick days.
• Employer Paid Life Insurance.
• Flexible Spending Account.
• Nationwide Pet Insurance.
• Disability Insurance.
• Laser Correction Discount.
• Employee Discounts on appliances, apparel, and more.
  
  

Qualifications

To perform the job successfully, the following skills and/or experience are required to qualify for the position.

• Two (2) years of experience in affordable housing leasing or property management.
• Knowledge and experience in the local residential market.
• Experience with EIV and Yardi.
• Proficient in Microsoft Office Suite.
• Strong written and verbal communication skills.
• Great Customer Service skills.
• Able to learn and work with property management applications.
• Quick learner and great attitude.
  
  

Diversity in backgrounds and experiences is key to Fairstead’s success. Being an equal opportunity employer is a central tenet of our philosophy that shapes who we are and the communities we serve. Our goal is to ensure competitive total compensation that is commensurate with experience, location, and other market benchmarks.

For information about how we use your personal information, including information submitted for career opportunities, please review our Privacy Policy at

https://fairstead.com/privacy-policy/

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Part-time

Job function

• Job function

  Marketing and Sales

Referrals increase your chances of interviewing at Fairstead by 2x

Sign in to set job alerts for “Assistant Community Manager” roles.

Leasing Consultant- Southern Pine Apartments

Assistant Property Manager (Virginia Beach, Virginia)

Leasing Consultant-The Henley Apartments

Leasing Consultant- Cedarfiled at Churchland

Leasing Consultant- The Woodlands Apartments at Phoebus

Assistant Department Manager-Market and Food Operations-Old Dominion University

Leasing Consultant- Waterford Apartments

Leasing Consultant- Origin Circle at Kindred

Leasing Consultant (Virginia Beach, Virginia)

Leasing Consultant - ReNew Virginia Beach

Assistant Property Manager (Hampton, Virginia)

Leasing Consultant (Chesapeake, Virginia)

Assistant Department Manager-General Merchandise-Old Dominion University

Assistant Department Manager-Textbooks-Old Dominion University

Leasing Consultant- Marina Point Apartments

Leasing Consultant (Chesapeake, Virginia)

Virginia Beach, VA $15.19-$23.17 6 hours ago

Portsmouth, VA $45,000.00-$60,000.00 1 month ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.