Assistant Community Manager

Thompson Thrift; United States; Remote; USD 40,000 - 70,000; Full time

Job summary

This innovative firm is looking for a motivated Assistant Community Manager to enhance the living experience in a premier multifamily community. In this dynamic role, you will support the Community Manager in overseeing daily operations, financial management, and resident relations. Your contributions will ensure a vibrant community where residents feel at home. If you are passionate about property management and enjoy working in a collaborative environment, this opportunity offers a chance to grow your career while making a positive impact on the community.

Qualifications

• 2+ years of experience in property management, ideally with leasing experience.
• Strong attention to detail and excellent communication skills.

Responsibilities

• Act as a primary contact for residents, ensuring excellent service.
• Assist in managing rent collections and financial reporting.

Skills

Customer Service

Communication Skills

Organizational Skills

Multitasking

Education

High School Diploma or GED

Some College Education

Tools

Microsoft Office Suite

Yardi Software

Job description

Join Us as an Assistant Community Manager at Thompson Thrift for The BLVD at Wilson Crossings!

Are you passionate about property management and ready to take your career to the next level? Thompson Thrift is seeking a motivated and detail-oriented Assistant Community Manager to help oversee the daily operations of one of our premier multifamily communities.

Why Thompson Thrift?

At Thompson Thrift, we are dedicated to creating communities where residents feel at home and our team thrives. Our values of service and teamwork drive us to make a positive impact on both the communities we manage and the people who live there. With initiatives like TT Serve and the Family Impact Program, we focus on work-life balance, professional development, and community outreach.

Your Role as Assistant Community Manager:

As an Assistant Community Manager, you’ll play a critical role in supporting the Community Manager with the operational and financial aspects of the property. You’ll be a key point of contact for residents and team members, ensuring the community runs smoothly and exceeds expectations.

What You’ll Do:

1. Resident Relations: Act as a primary contact for residents, addressing concerns and ensuring excellent customer service.
2. Financial Assistance: Assist in managing rent collections, financial reporting, and budgeting to help meet property financial goals.
3. Leasing & Marketing: Support leasing efforts by giving tours, managing lease agreements, and executing marketing strategies to maintain high occupancy.
4. Team Support: Help lead and motivate on-site team members, ensuring efficient day-to-day operations and collaboration.
5. Property Management: Collaborate with maintenance staff to ensure timely service requests and help manage vendor relations to keep the property in top shape.
6. Compliance & Reporting: Assist with preparing reports, ensuring compliance with company policies and legal requirements.

Our Ideal Candidate:

1. High school diploma or GED required; some college education preferred.
2. 2+ years of experience in property management. Prefer at least 1 year experience in an on-site leasing position.
3. Preferred Class A or luxury lease up experience.
4. A valid driver’s license and reliable vehicle is required for this role for the purpose of routine outreach marketing and shopping comps; mileage reimbursement will be provided at IRS current rate.
5. Must be familiar with Microsoft Office Suite; proficiency in Yardi software preferred.
6. Flexibility to work evenings, weekends, and be on-call as needed.
7. Excellent communication and organizational skills.
8. Strong attention to detail and ability to multitask.
9. Customer-service oriented with the ability to resolve conflicts and build positive relationships.