Assistant Community Manager

Waypoint Management Services; United States; On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Monthly leasing and renewal bonus

Employee housing discount program

120 hours PTO in the first year

2 floating days per year

Medical/Dental/Vision benefits

401k with company match

Employee recognition monetary reward

Commuter benefits

Employee referral program

Professional development training

Job summary

Waypoint Management Services seeks an Assistant Community Manager to help lead daily operations at a premier multifamily community. You will support leasing, financial, and administrative functions and build relationships with residents and the team.

The role requires strong communication, customer service, and organizational skills, with experience in leasing or hospitality preferred. Weekend rotation is required. We offer a robust benefits package and opportunities for growth.

Qualifications

• High school diploma or equivalent required.
• Minimum 2 years of leasing, sales, or hospitality experience preferred.

Responsibilities

• Availability to work weekends.
• Partner with the Community Manager to drive daily operations and ensure an outstanding resident experience.
• Support leasing team performance, training, and operational excellence.
• Maintain compliance with all applicable federal, state, and local regulations.
• Help execute sales and marketing strategies to attract and retain residents.
• Build community relationships and stay current on market trends and competitor activity.
• Recommend pricing adjustments based on market surveys and occupancy goals.
• Assist with financial management, including rent collection, delinquencies, evictions, and reporting.
• Monitor financial performance and recommend solutions to improve results.
• Maintain accurate lease, rent roll, and resident records.
• Track renewals, make-ready schedules, and occupancy reports.
• Support administrative tasks and reporting with attention to detail.

Skills

Microsoft Office

Communication

Customer service

Problem-solving

Financial management

Team coordination

Education

High school diploma or equivalent

Tools

Yardi

Job description

Overview:

We are looking for top talent to help us deliver legendary service experiences for our residents. We have an exciting opportunity for an Assistant Community Manager to join our team of passionate property professionals. In this role, you’ll help lead daily operations, build strong resident and team relationships, and support leasing, financial, and administrative functions at our premier multifamily community.

Key Responsibilities:

• Availability to work weekends
• Partner with the Community Manager to drive daily operations and ensure an outstanding resident experience.
• Support leasing team performance, training, and operational excellence.
• Maintain compliance with all applicable federal, state, and local regulations.
• Help execute sales and marketing strategies to attract and retain residents.
• Build community relationships and stay current on market trends and competitor activity.
• Recommend pricing adjustments based on market surveys and occupancy goals.
• Assist with financial management, including rent collection, delinquencies, evictions, and reporting.
• Monitor financial performance and recommend solutions to improve results.
• Maintain accurate lease, rent roll, and resident records.
• Track renewals, make-ready schedules, and occupancy reports.
• Support administrative tasks and reporting with attention to detail.
• Perform other job-related duties as assigned.

What You’ll Bring:

• Strong computer skills (Microsoft Office, internet, and social media).
• Financial, organizational, and problem-solving skills.
• Excellent communication and customer service abilities.
• Yardi software experience preferred.
• Ability to work weekend rotation.

Education & Experience:

• High school diploma or equivalent required.
• Minimum 2 years of leasing, sales, or hospitality experience preferred.
• Valid driver’s license required.

We offer:

• Monthly Leasing and Renewal Bonus
• Competitive wage
• Employee Housing Discount Program
• 120 hours PTO in the first year, increases progressively with tenure
• 2 floating days per year
• Medical/Dental/Vision benefits subsidized and provided on day one
• 401k with company match
• Employee recognition monetary reward, Commuter Benefits, Employee Referral Program, Professional Development Training

We are an equal opportunity employer. We do not discriminate on the basis of race, color, creed, religion, gender, sexual orientation, gender identity, age, national origin, disability, veteran status or any other category protected under federal, state, or local law. All employment is decided on the basis of qualifications, merit, and business need.

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.