Assistant Community Manager

Havenparkcommunities; Sturgeon Bay (WI); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Health benefits

Paid time off (PTO)

Paid holidays

401(k) with company match

Job summary

Havenpark Communities is seeking an Assistant Community Manager to keep our manufactured home communities running smoothly. You’ll handle resident relations, rent collection, leasing support, and work-order management, growing together with the Community Manager.

Occasional travel may be required for training and coverage. You’ll be onsite in Wisconsin, coordinating with residents, teams, and leadership while upholding our core values.

Qualifications

• At least 1 year of experience in property management or a related field.
• Strong verbal and written communication skills; connects with residents, teammates, and leadership.
• Highly organized with attention to detail and ability to juggle multiple priorities.

Responsibilities

• Be a visible, approachable presence in the community for residents.
• Address resident concerns with care and escalate when needed to the Community Manager.
• Plan and execute community events to foster belonging among residents.
• Prepare resident bills and statements for Community Manager approval.
• Ensure rent is collected accurately and on time.
• Execute required legal notices and actions in compliance with state law and Fair Housing Standards.
• Help ensure homes are move-in ready and meet Havenpark’s quality standards.
• Support the Community Manager and Sales & Leasing Agent with documents for new move-ins and lease renewals.
• Oversee the work order process to resolve maintenance requests within 48 hours.
• Keep records and communicate status updates to residents and operations team.

Skills

Strong communication

Highly organized

Team collaboration

Self-starter

Time management

Tools

Office software

Job description

Havenpark Communities was founded on the mission of creating caring communities for both our residents and employees. Havenpark has a portfolio of 100+ communities and more than 30,000 homesites across the U.S. We are experiencing intentional, rapid growth by continuously acquiring communities.

At Havenpark Communities, our mission is to make caring communities attainable for responsible residents across America. We acquire, improve, and operate manufactured home communities. You may be asking yourself - what makes us different? It is our culture. Our unique culture is fun, rewarding, and inclusive of all. Our five core values guide our everyday behavior: Respect, Grit, Collaboration, Stewardship, and Boldness.

About the Role

As an Assistant Community Manager, you’ll play a hands-on role in keeping your community running smoothly — from resident relations and collections to leasing support and work order management. You’ll work closely with your Community Manager, learning the business from the inside out while making a real difference for residents every day. Occasional travel may be required on an annual or semi-annual basis.

What You’ll Do

• Be a visible, approachable presence in the community — someone residents trust and feel comfortable coming to


• Address resident concerns with genuine care and a sense of urgency, knowing when to escape to the Community Manager


• Plan and execute community events that bring residents together and foster a true sense of belonging


• Prepare resident bills and statements for Community Manager approval


• Ensure all rent is collected accurately and on time


• Execute required legal notices and actions in full compliance with state law and Fair Housing Standards


• Help ensure homes are move-in ready and meet Havenpark’s quality standards


• Support the Community Manager and Sales & Leasing Agent with document preparation and coordination for new move-ins and lease renewals


• Oversee the work order process to ensure all rental maintenance requests are resolved within 48 hours of receipt


• Keep accurate records and communicate status updates to residents and the operations team


• At least 1 year of experience in property management or a related field


• Strong verbal and written communication skills — you connect easily with residents, teammates, and leadership


• Highly organized with a sharp eye for detail and a knack for juggling multiple priorities


• A self-starter who takes initiative and follows through without being asked twice


• A collaborative, team-first mindset with a genuine desire to grow


• Comfortable with office technology and spending time both at a desk and walking the community

Why Havenpark?

This role is more than an assistant position — it’s a launchpad. Many of our Community Managers started exactly where you’re starting, and we’re committed to developing the next generation of leaders from within. You’ll be supported, challenged, and given room to grow in a company that takes its values seriously: Respect, Grit, Collaboration, Stewardship, and Boldness.

If you’re ready to roll up your sleeves, build real skills, and make a meaningful difference in people’s lives, we’d love to meet you. Apply today and take your first step toward a rewarding career in community management.

We offer our employees a golden work experience, including a competitive salary, comprehensive health benefits, generous PTO, paid holidays, a 401(k) with a 6% company match, and above all, infinite opportunities to learn, develop, and sharpen their skills.

It is our policy to recruit, hire, and promote qualified personnel in all job classifications without regard to race, creed, religion, age, sex, sexual orientation, gender identity or expression, marital status, national origin, disability, or veteran status.