Assistant Community Manager

Havenpark Communities; Sturgeon Bay (WI); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Competitive salary

Health benefits

Generous PTO

Paid holidays

401(k) with company match

Job summary

Havenpark Communities is seeking an Assistant Community Manager in the United States to support daily operations of manufactured home communities. You will work closely with the Community Manager to foster resident relations, manage collections, and assist with leasing activities.

The role emphasizes hands-on interaction with residents, organization, and timely execution of tasks across leasing, maintenance, and administrative duties. Travel may occur annually or semi-annually.

Qualifications

• At least 1 year of experience in property management or a related field.
• Strong verbal and written communication skills.
• Highly organized with attention to detail and ability to juggle priorities.
• Self-starter who takes initiative and follows through.
• Collaborative, team-first mindset with a genuine desire to grow.
• Comfortable with office technology and onsite work.

Responsibilities

• Resident relations: be approachable and address concerns with care.
• Collections: prepare bills and ensure timely rent collection; assist with notices if needed.
• Sales & Leasing support: help ensure homes are move-in ready and assist with lease documentation.
• Work order management: oversee maintenance requests and communicate status to residents and operations.

Skills

Property management experience

Communication skills

Organization

Initiative

Teamwork

Tech-savviness

Job description

Havenpark Communities was founded on the mission of creating caring communities for both our residents and employees. Havenpark has a portfolio of 100+ communities and more than 30,000 homesites across the U.S. We are experiencing intentional, rapid growth by continuously acquiring communities.

At Havenpark Communities, our mission is to make caring communities attainable for responsible residents across America. We acquire, improve, and operate manufactured home communities. You may be asking yourself - what makes us different? It is our culture. Our unique culture is fun, rewarding, and inclusive of all. Our five core values guide our everyday behavior: Respect, Grit, Collaboration, Stewardship, and Boldness.

Great communities don't run themselves - they're built by people who care. People who notice when a resident is frustrated and take action. People who keep operations tight, follow through on the details, and show up every day with a positive, can-do attitude. If that sounds like you, this could be the role that launches the next chapter of your property management career.

At Havenpark Communities, we own and operate more than 100 manufactured home communities across the U.S., and we're growing. Our Assistant Community Managers are the backbone of our community operations - trusted partners to our Community Managers and a first point of connection for the residents we serve.

About the Role

As an Assistant Community Manager, you'll play a hands-on role in keeping your community running smoothly - from resident relations and collections to leasing support and work order management. You'll work closely with your Community Manager, learning the business from the inside out while making a real difference for residents every day. Occasional travel may be required on an annual or semi-annual basis.

What You'll Do

Resident Relations

• Be a visible, approachable presence in the community - someone residents trust and feel comfortable coming to
• Address resident concerns with genuine care and a sense of urgency, knowing when to escape to the Community Manager
• Plan and execute community events that bring residents together and foster a true sense of belonging

Collections

• Prepare resident bills and statements for Community Manager approval
• Ensure all rent is collected accurately and on time
• Execute required legal notices and actions in full compliance with state law and Fair Housing Standards

Sales & Leasing Support

• Help ensure homes are move-in ready and meet Havenpark's quality standards
• Support the Community Manager and Sales & Leasing Agent with document preparation and coordination for new move-ins and lease renewals

Work Order Management

• Oversee the work order process to ensure all rental maintenance requests are resolved within 48 hours of receipt
• Keep accurate records and communicate status updates to residents and the operations team

What You Bring

• At least 1 year of experience in property management or a related field
• Strong verbal and written communication skills - you connect easily with residents, teammates, and leadership
• Highly organized with a sharp eye for detail and a knack for juggling multiple priorities
• A self-starter who takes initiative and follows through without being asked twice
• A collaborative, team-first mindset with a genuine desire to grow
• Comfortable with office technology and spending time both at a desk and walking the community

Why Havenpark?

This role is more than an assistant position - it's a launchpad. Many of our Community Managers started exactly where you're starting, and we're committed to developing the next generation of leaders from within. You'll be supported, challenged, and given room to grow in a company that takes its values seriously: Respect, Grit, Collaboration, Stewardship, and Boldness.

• a competitive salary
• comprehensive health benefits
• generous PTO
• paid holidays
• a 401(k) with a 6% company match
• above all, infinite opportunities to learn, develop, and sharpen their skills.

Come be a part of a company that knows what it means to succeed as a team.

It is our policy to recruit, hire, and promote qualified personnel in all job classifications without regard to race, creed, religion, age, sex, sexual orientation, gender identity or expression, marital status, national origin, disability, or veteran status.