Assistant Community Manager

Stonemark; Sandy Springs (GA); On-site; USD 42,000 - 62,000; Full time

Job summary

A property management company is seeking an Assistant Manager to assist the Community Manager with daily operations. Key responsibilities include leasing apartments, managing financial transactions, and providing superior resident services. The ideal candidate should possess an Associate's degree and experience in accounts payable/receivable. Strong communication skills and the ability to manage a team are essential. This role offers opportunities for growth in a supportive environment.

Qualifications

• One to three years of related experience in accounts payable/receivable.
• Leasing experience and management training are desirable.
• A real estate license may be required in some states.

Responsibilities

• Assist Community Manager in daily operation of the community.
• Pre-qualify, show, and lease apartments.
• Act as Community Bookkeeper for rental payments and managing accounts.
• Provide superior resident services, solve day‑to‑day problems, and maintain good relations with residents.
• Ensure the timely completion of forms and reports, including Weekly Community Overview Report, Weekly Status Report, and Monthly Report of Financial Activities.
• Enter new lease data information, including lease terms, rent amount, and demographic information.
• Monitor Lease Expiration Report.
• Shop competition and prepare monthly Market Survey.
• Inspect vacant apartments for damages and cleanliness as described in Move‑In/Move‑Out Procedures.
• Develop ideas for improving operations and profitability.

Skills

Excellent people skills

Strong team player

Good communication skills

Time management

Communication

Education

Associate's degree (A.A.) or equivalent

Tools

Office equipment

Computer literacy

Job description

Basic Function

Assists Community Manager in the day‑to‑day operation of the community and in managing all aspects of the property including administration, leasing, accounting, bookkeeping, and resident relations.

Principle Responsibilities

The activities listed below are not all inclusive; however, they are indicative of the type of activities normally performed by the Assistant Manager. Other duties may be assigned.

Essential Functions

• Pre‑qualify, show and lease apartments.
• Acts as Community Bookkeeper; post rental payments, code and pay invoices, prepare monthly billing for each apartment, account for disbursement of petty cash, adjust delinquent accounts, settle delinquent accounts, prepare late notices and file evictions.
• Develop marketing strategies for leasing apartments and establish goals for Leasing Associates.
• Provide superior resident services, solve day‑to‑day problems, and maintain good relations with residents.
• Ensure the timely completion of forms and reports, including Weekly Community Overview Report, Weekly Status Report, and Monthly Report of Financial Activities.
• Enter new lease data information, including lease terms, rent amount, and demographic information.
• Monitor Lease Expiration Report.
• Shop competition and prepare monthly Market Survey.
• Inspect vacant apartments for damages and cleanliness as described in Move‑In/Move‑Out Procedures.
• Develop ideas for improving operations and profitability.

Approves

• Legal procedures concerning delinquent accounts.
• Monthly billing of rental accounts.
• Routine purchases authorized in the Operation Budget.
• Weekly and Monthly Activity Reports.

Develops or Reviews and Submits to Community Manager for Review and Approval

• Payment of invoices and refunds of security deposits.
• Bad debt write‑offs.
• Short and long term marketing strategies.
• Community improvements.
• Resident requests that are contrary to Company policy.

Requirements

Associate's degree (A.A.) or equivalent from a two‑year college or technical school and one to three years of related experience in Payable/Receivables; or equivalent combination of education and experience. Leasing experience, management training, and sales experience are desirable. A real estate license may be required in some states.

Abilities And Aptitudes

Must have excellent people skills, be a strong team player with good communication skills, and have the ability to manage time and set priorities.

Supervisory Responsibilities

Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities may include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Specific Skills

Knowledge of bookkeeping, business math, accounting, management, and marketing. Must be computer literate and able to use office equipment, including typewriter and calculator.