Assistant Community Manager

Asset Living; Pullman (WA); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading property management firm seeks an Assistant Community Manager in Pullman. In this role, you will oversee daily operations and financial responsibilities while ensuring compliance with company policies. The ideal candidate will have strong management skills and a commitment to exceptional community service.

Benefits

401K

Bonuses

Paid sick days

Paid holidays

Qualifications

• Experience in financial management and personnel management.
• Basic computer skills and knowledge of Fair Housing Laws.
• Ability to provide excellent customer service.

Responsibilities

• Oversee daily operations and financial functions under the Community Manager.
• Manage personnel, leasing, maintenance, and administrative tasks.
• Support rent collection and optimize property cash flow.

Skills

Financial Management

Personnel Management

Administrative Management

Customer Service

Knowledge of Fair Housing Laws

Education

High School Diploma or equivalent

Bachelor’s preferred

2 years in housing industry or related experience

Tools

Onsite software

Job description

Join to apply for the Assistant Community Manager role at Asset Living.

Asset Living is a third-party management firm and a proven partner in fostering thriving communities nationwide. Founded in 1986, Asset Living has decades of experience delivering exceptional value to our partners. Since the beginning, our passion has driven our growth from a small property management firm to a trusted leader in real estate. Our portfolio includes properties across multifamily, single-family rentals, affordable housing, build-to-rent, active adult, and student housing divisions.

We are a fast-growing company composed of talented individuals from diverse backgrounds, driving innovation and results. We believe in leadership through collaboration, continuous improvement, and creating an environment where every voice is heard, every idea valued, and every individual has growth opportunities. Join us to be part of a dynamic team that values unity, talent, and shared success.

Recognized as one of the nation's Best and Brightest Places to Work and ranked in the NMHC top 50 professionals, Asset Living is known as the most trusted partner in real estate, workplace culture, and growth opportunities. We are a member of The Institute of Real Estate Management (IREM) and an Accredited Management Organization (AMO). Join us where success is a collective journey and leadership is shared.

Assistant Community Manager

The Assistant Community Manager oversees daily operations and financial functions of the housing community under the supervision of the Community Manager. You will play a key role in rent delinquency and collection to optimize the property's cash flow and financial health. Responsibilities include managing personnel, leasing, maintenance, financial, administrative, and risk management functions in the absence of the Community Manager. As an onsite leader, you will supervise all aspects of the property and staff, ensuring compliance with company policies, safety, fair housing guidelines, and liability concerns.

Essential Duties & Responsibilities

Financial Management

• Post all payments and income accurately and promptly.
• Process and reconcile daily account receivables.
• Follow up on bad debts, including late notices, resident contact, and evictions.
• Help meet budgeted revenues, expenses, and Net Operating Income.
• Post charges to resident accounts and bill utilities where applicable.
• Perform end-of-month closing and reporting.
• Maintain organized records and audit resident files.
• Conduct unit walk-throughs, post move-out charges, and handle security deposits.

Personnel Management

• Attend onsite daily.
• Use consistent screening, hiring, training, coaching, and development techniques.
• Ensure staff effectiveness through ongoing training and support.
• Promote harmony and high performance among staff.
• Ensure staff compliance with policies.
• Implement leasing strategies and marketing plans.
• Address resident complaints and requests to ensure satisfaction.
• Develop resident retention programs.
• Show, lease, and facilitate move-ins for prospective residents.

Administrative Management

• Provide excellent customer service and monitor maintenance responsiveness.
• Maintain property appearance and oversee repairs.
• Assist in supervising all operational functions.
• Manage resources, equipment, and supplies efficiently.

Education/Experience

• High School Diploma or equivalent; Bachelor’s preferred, or 2 years in housing industry, or related experience.
• Basic computer skills and knowledge of onsite software.
• Knowledge of Fair Housing Laws and OSHA requirements.

Physical Requirements

• Remain stationary or move about regularly, including climbing ladders, working in confined spaces, and lifting up to 25 lbs.
• Work in various environments, including outdoor conditions and extreme temperatures.

Asset Living offers a comprehensive rewards package, including benefits, 401K, bonuses, paid sick days, and holidays. Compensation depends on experience, skills, and certifications.

Salary Range: $22 - $25 per hour.

This description is not exhaustive and may be modified. Employees may be asked to perform additional duties as needed.

Additional Details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Marketing and Sales