Assistant Community Manager

GY Properties; Philadelphia (Philadelphia County); On-site; USD 45,000 - 52,000; Full time

Benefits offered by this job

Medical, dental and vision insurance

401(k) retirement plan with company 
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Paid vacation and PTO

Employee parking

Continuing education and training

Job summary

GY Properties seeks an Assistant Community Manager to oversee residential communities in the Philadelphia area, focusing on maximizing asset value, tenant satisfaction, and revenue with strong regulatory compliance. The role emphasizes property management best practices and customer service in a fast-paced environment.

Responsibilities include leasing support, coordinating maintenance, budgeting, and collaboration with vendors and the management team to ensure smooth operations and top-tier

Qualifications

• Must have previous property management experience.
• Strong communication with tenants and stakeholders.
• Ability to manage budgets and financial reports.

Responsibilities

• Assist in managing occupancy and maintenance of buildings.
• Communicate with tenants regarding property issues.
• Coordinate with tenants and vendors to address maintenance needs.
• Collaborate with management to produce advertising materials.
• Meet prospective tenants, conduct interviews, collect applications and explain terms.
• Process applications and perform credit checks.
• Collect monthly fees and maintain payment records.
• Prepare budgets and financial reports.
• Coordinate with outside vendors for services (trash, landscaping, security).
• Investigate and resolve complaints and violations.
• Ensure compliance with anti-discrimination housing laws.
• Support team with related tasks as needed.

Skills

Property mgmt knowledge

MS Office

Customer focus

Interpersonal skills

Time management

Tools

MS Office

Property management software

Job description

Position Summary

The Assistant Community Manager is responsible for the management/oversight of assigned residential community(-ies). The goal is to maximize asset value, customer satisfaction and revenue. Previous experience in property management is a must.

Primary Responsibilities

• Assists in managing all aspects of a buildings occupancy and maintenance.


• Communicates with tenants regarding property-related issues.


• Coordinates with tenants and third parties to address maintenance and facility needs.


• Collaborates with property management team to produce advertising materials.


• Meets with prospective tenants to show properties, conduct interviews, receive rental applications and explain terms of occupancy.


• Processes applications and conducts credit checks.


• Collects monthly fees and maintains records of payments and rental activity.


• Prepares budgets and financial reports.


• Coordinates with outside vendors to arrange for trash removal, maintenance, landscaping, security and other services.


• Investigates and helps to resolve complaints, disturbances and violations.


• Complies with anti-discrimination laws with regard to housing, renting and advertising.


• Contributes to team efforts by accomplishing related tasks as needed.

Skills

• In depth knowledge of all rules and regulations surrounding property management


• Competency in MS Office and relevant databases and software


• Customer focus and bottom line orientation


• Interpersonal savvy with strong communication and presentation skills


• Well organized with excellent time management skill

Position Requirements

• Adherence to the companys mission and values in all aspects of the job


• Excellent communication and interpersonal skills


• Detail oriented and highly organized


• Strong customer service skills


• Organization and the ability to multitask efficiently


• Excellent critical thinking and problem-solving skills


• Solid understanding of anti-discrimination housing laws


• Responsive and open to feedback and growth


• Problem-solving to find effective solutions for a variety of potential issues.


• Must be able to successfully pass a pre-employment background screening (and effective June 1, 2026 a pre-employment drug screening).

PHYSICAL REQUIREMENTS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Mobility to work in a standard office setting and use standard office equipment, including a computer. Sitting or standing for long periods of time and frequent viewing of computer screen and other resources. Hearing and speaking to exchange information in person, on the telephone, and on video teleconferencing. Seeing to read, prepare, and proofread documents, perform assigned duties such as visual inspections of property assets. Moderate to prolonged periods of walking, climbing stairs, ramps, or ladders, bending, crouching, kneeling, crawling in performance of assigned duties such as during property inspections. Lifting, carrying, pushing, and pulling materials and objects up to 25 pounds.

Salary and Benefits

The compensation for this position ranges from $45,000 - 52,000/year commensurate with qualifications and experience. This full-time position is considered exempt from overtime pay under the federal and state wage and hour laws. GY Properties offers a highly competitive compensation package that includes medical, dental and vision insurance, 401(k) retirement plan with company matching, generous vacation and paid time off, an employee referral program, complementary employee parking, and opportunities for continuing education and training.

• medical, dental and vision insurance


• 401(k) retirement plan with company matching


• generous vacation and paid time off


• an employee referral program


• complementary employee parking


• opportunities for continuing education and training

Employment Details

This is a full-time in-office position.

Join our dynamic community operations team! If you are a motivated individual with a passion for multifamily real estate and a team player, we would love to hear from you.