Assistant Community Manager

Asset Living; Papillion (NE); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading property management firm seeks an Assistant Community Manager to oversee daily operations and financial functions of a housing community. Responsibilities include managing rent collection, personnel, and ensuring compliance with safety and fair housing laws. The ideal candidate will have strong financial management skills and a commitment to excellent customer service.

Benefits

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401K

Bonuses

Paid sick days

Holidays

Qualifications

• High School Diploma or equivalent; Bachelor's preferred or relevant experience.
• Proficiency in onsite software and basic computer skills.
• Knowledge of Fair Housing Laws and OSHA requirements.

Responsibilities

• Oversee daily operations and financial functions of the housing community.
• Manage rent collection, financial reporting, and personnel.
• Ensure compliance with policies and safety regulations.

Skills

Financial Management

Personnel Management

Customer Service

Knowledge of Fair Housing Laws

Education

High School Diploma

Bachelor's Degree (preferred)

Tools

Onsite software

Basic computer skills

Job description

Join to apply for the Assistant Community Manager role at Asset Living.

Company Overview

Asset Living is a third-party management firm and a proven partner in fostering thriving communities nationwide. Founded in 1986, Asset Living has decades of experience delivering exceptional value to our partners. Our growth from a small property management firm to a trusted leader in real estate spans multifamily, single-family rentals, affordable housing, build-to-rent, active adult, and student housing divisions.

We are a fast-growing company made up of talented individuals from diverse backgrounds, driving innovation and results. We believe in leadership through collaboration, continuous improvement, and creating an environment where every voice is heard and every idea valued. Recognized as one of the nation's Best and Brightest Places to Work and ranked in the NMHC top 50 professionals, Asset Living is committed to excellence and shared success. We are also an IREM member and an Accredited Management Organization (AMO).

Role Overview

The Assistant Community Manager oversees daily operations and financial functions of the housing community under the supervision of the Community Manager. Key responsibilities include managing rent collection, financial reporting, personnel, leasing, maintenance, and ensuring compliance with policies, safety, and fair housing laws.

Essential Duties & Responsibilities

Financial Management

• Post all payments and income accurately and timely.
• Process and reconcile account receivables daily.
• Follow up on bad debts, send late notices, contact residents/guarantors, and file evictions.
• Help meet budgeted revenues, expenses, and Net Operating Income.
• Post charges to resident accounts, including utilities billing.
• Conduct end-of-month closing and reporting.
• Maintain organized records and audit resident files.
• Manage move-out charges, security deposits, and refunds.

Personnel Management

• Attend onsite daily.
• Screen, hire, train, coach, and develop staff using consistent techniques.
• Ensure staff effectiveness through ongoing training and support.
• Promote team harmony and performance.
• Ensure staff compliance with policies.
• Implement leasing strategies and marketing plans.
• Handle resident concerns and develop retention programs.
• Show, lease, and move-in prospective residents.

Administrative Management

• Provide excellent customer service and monitor service requests.
• Maintain property appearance and coordinate repairs.
• Supervise business functions related to operations.
• Manage resources, equipment, and supplies efficiently.

Education & Experience

• High School Diploma or equivalent; Bachelor's preferred or relevant experience.
• Proficiency in onsite software and basic computer skills.
• Knowledge of Fair Housing Laws and OSHA requirements.

Physical Requirements

• Remain stationary or move about as needed, work in various environments, lift up to 25 lbs, and work overtime or in emergencies.

At Asset Living, compensation considers skills, background, and certifications. Our benefits include medical, dental, vision, life, disability insurance, 401K, bonuses, paid sick days, and holidays.

Salary Range: $20 - $26 per hour.

This description is not exhaustive and may be modified. Additional duties may be assigned.

Additional Details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Marketing and Sales