Assistant Community Manager

UnitedPoint Communities; Overland Park (KS); On-site; USD 50,000 - 52,000; Full time

Job summary

UnitedPoint Communities is looking for an Assistant Community Manager to help manage Oak Ridge Park Apartments. This role involves tenant interaction, leasing tasks, and administrative support. Ideal candidates possess strong organizational and interpersonal skills, with experience in property management preferred. Enjoy a full-time position with competitive benefits at a rapidly growing company dedicated to community impact.

Benefits

Health, dental, and vision insurance

401(k) plan with employer match

Generous paid time off

Health Savings Account option

Life insurance

Qualifications

• Experience in the multi-family industry required.
• Knowledge of Fair Housing laws.
• LIHTC experience in Kansas is a strong plus.

Responsibilities

• Fill vacancies and manage tenant inquiries.
• Assist in rent collection and lease preparation.
• Coordinate community events and maintain high occupancy.

Skills

Organizational skills

Interpersonal skills

Communication skills

Sales ability

Customer service

Education

High school diploma or equivalent

Tools

Office management software

OneSite Leasing & Rents

Job description

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We are seeking a positive and upbeat Assistant Community Manager here at UnitedPoint Communities! Responsibilities include filling vacancies, touring prospects, assisting in renewal offers, responding to tenant inquiries, assisting in rent collection, application/screening processing as well as answering phones and foot traffic that comes in the door. This position reports directly to the Community Manager and is the main point of contact to assist the Community Manager. To be successful, you should be well organized and have excellent interpersonal skills as well as be a great multi-tasker. You should have an understanding of fair housing/ADA compliance, have strong communication skills, be outgoing, and motivated to grow. Our vision is to improve the lives of our residents, communities, and investors through exceptional real estate performance! This opportunity is the front line of continuing to excel towards this vision and being an integral part of a driven team. You will get to work each day in an office at a clubhouse and Apartment Community that has been freshly renovated - Oak Ridge Park Apartments. www.oakridgeparkapts.com

RESPONSIBILITIES

• Attract prospective residents by advertising units, obtaining referrals from current residents, explaining advantages of location and services, and touring units.
• Ensuring the property maintains high occupancy levels through leasing and assisting the Community Manager with residents inquiries.
• Assist in proposing renewal offers to current residents at least 90 days before their lease expiration.
• Ensure the residents at the Community have everything they need to be satisfied and happy with the place they call home.
• Helping the Community Manager with consistent updates of OneSite.
• Assist in rent collection.
• Handling clerical and administrative tasks such as answering incoming calls, preparing leases, reports, and providing the support necessary to the Community Manager.
• Helping to enforce property rules and implement successful management of the Community.
• Field service requests and ensure they are handled properly to the total satisfaction of the resident.
• Updating maintenance on needs, issues, and consistent updating of the Make-Ready board inside of Podio.
• Assist in Pre-walking units upon Notice-To-Vacate and help to assess which vendors need to be scheduled to start make-ready immediately upon unit vacancy.
• Assist in double checking invoices received by vendors for accuracy.
• Help coordinate and assist in planning Community events.
• Have knowledge of the affordable rent-restricted units (LIHTC) vs the Market units at the Community, and have a basic understanding of the LIHTC rules and regulations to assist the Community Manager in staying in compliance.

QUALIFICATIONS

• High school diploma or equivalent.
• Experience in the Multi-family Industry required
• LIHTC experience in the state of Kansas is a strong plus.
• Motivation for leasing, sales, and providing support.
• Excellent communication, sales ability, and interpersonal skills.
• A working up-to-date knowledge of Fair Housing laws.
• Familiarity with technology and competence with office management software and OneSite Leasing & Rents.
• Quick Responsiveness in general, and especially to the requests of tenant or maintenance emergencies.
• General knowledge of property maintenance and upkeep.
• Professional, prompt, and courteous correspondence with tenants when scheduling and providing maintenance services, and with contracted vendors that provide additional facility services.

UNITEDPOINT COMMUNITIES CORE VALUES

• Positivity:Consistent and unwavering optimistic outlook.
• Team-Player:Embraces collaboration and teamwork.
• Do-It-Now:A proactive mindset.
• Ambitious:Continually driven to achieve and raise standards.
• Flexibility:Willingness and ability to adapt.

UNITEDPOINT COMMUNITIES BENEFITS

• UnitedPoint Communities offers an extremely competitive benefits package, including health, dental, vision, and life insurance with a Health Savings Account option. We also provide a 401K plan with an employer match, generous paid time off, and the exciting opportunity to be part of a rapidly growing company committed to making a positive impact on our communities and investors through exceptional real estate performance.
• Please be advised that ALL new hires will be required to successfully complete a background investigation.

Commitment to Fair Housing and Equal Opportunity Employment -- In adherence to fair housing principles, we are committed to providing fair housing opportunities to all individuals. We do not discriminate on the basis of race, color, religion, sex, national origin, disability, familial status, or any other protected status under applicable laws. We are an Equal Opportunity Employer.

Job Type: Full-time

Pay: $50,000.00 - $52,000.00 per year

• 401(k)
• 401(k) matching
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Marketing and Sales

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