Assistant Community Manager

Asset Living

Nashville (TN)

On-site

USD 33,062 - 35,817

Full time

14 days+

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Benefits offered by this job

Health insurance

401(k) with employer matching

Paid sick days and company holidays

Job summary

A leading property management firm in Nashville is seeking an Assistant Community Manager to handle financial management and oversee onsite staff. The ideal candidate has a High School Diploma, with a preference for a Bachelor’s degree and relevant experience in housing. This full-time position offers a competitive hourly wage and may also include bonuses. The role provides growth potential within a supportive team environment, focusing on enhancing resident satisfaction.

Qualifications

High School Diploma or Equivalent; Bachelor’s degree preferred or two years experience in the housing industry.
Basic computer skills required.
Basic knowledge of Fair Housing Laws and OSHA requirements.

Responsibilities

Post payments and reconcile account receivables.
Manage and train onsite staff for high performance.
Maintain property appearance and service responsiveness.

Skills

Financial management

Personnel management

Customer service

Basic computer skills

Knowledge of Fair Housing Laws

Education

High School Diploma or Equivalent

Bachelor’s degree preferred

Experience in housing industry

Job description

Assistant Community Manager

Join to apply for the Assistant Community Manager role at Asset Living.

Asset Living is a third‑party management firm and a proven partner in fostering thriving communities nationwide. Founded in 1986, Asset Living has decades of experience delivering exceptional value to our partners and has grown from a small property management firm to one of the most trusted allies in real estate. Our portfolio includes multifamily, single‑family home rentals, affordable housing, build‑to‑rent, active adult, and student housing divisions.

Essential Duties & Responsibilities

Financial Management

Post all payments and income received from applicants, current residents, and non‑current residents accurately, timely, and efficiently.
Process and reconcile daily all account receivables.
Monitor and follow up on bad debt, including preparation of late notices, resident and guarantor contact, and filing evictions.
Help the property meet budgeted revenues, expenses, and Net Operating Income.
Post all charges to resident and non‑current resident accounts; include bill back of utilities where applicable.
Complete all end‑of‑the‑month closing procedures and reporting.
Maintain accurate and organized records; audit resident files for accuracy.
Walk units and post all move‑out charges, statements, and security deposit refunds.

Personnel Management

Regular/daily onsite attendance is required.
Use consistent techniques and company directives to screen, hire, train, coach, and develop onsite staff.
Ensure staff effectiveness through ongoing training, coaching, counseling, and guidance in compliance with Asset training benchmarks.
Promote harmony and quality job performance of staff through support and effective leadership.
Ensure staff compliance and consistency with company policies and procedures.
Implement effective leasing techniques to obtain closures, follow‑up procedures, signing/documentation of leases, and accurate reporting.
Implement marketing strategies and systems as prescribed by the annual marketing plan.
Handle resident complaints, concerns, and requests to ensure resident satisfaction.
Develop and implement resident retention programs.
Effectively show, lease, and move in prospective residents.

Administrative Management

Manage excellent customer service and monitor service request turnaround and responsiveness of maintenance staff.
Maintain property appearance and ensure repairs are noted and completed on a timely basis.
Assist with supervision of all business functions related to operations.
Plan for and utilize property resources, equipment, and supplies economically.

Education and Experience

High School Diploma or Equivalent; Bachelor’s degree preferred or two years experience in the housing industry; or one to two years related experience and/or training; or equivalent combination of education and experience.
Basic computer skills required; ability to understand and perform all onsite software functions.
Basic knowledge of Fair Housing Laws and OSHA requirements.

Physical Requirements

Regular standing or sitting for prolonged periods, repeat motions of wrists, hands, and/or fingers; communicative interaction with others.
Regular movement to accomplish tasks or move from one worksite to another.
Occasional ladder, stair, scaffolding, ramp, or step stool use; reach, adjust, or move objects up to 25 lbs.
Ability to operate machinery or power tools, motor vehicles and/or golf carts, and work in various environments, including tight spaces, overhead, and outdoor weather conditions.
Ability to work overtime, weekends, night hours (emergencies) in small and/or enclosed spaces; tolerate extreme temperatures.

Compensation

Salary Range: $24 per hour to $26 per hour

At Asset Living, a variety of factors are considered in making compensation decisions, including skill set, background, training, and certifications. The employment offer is accompanied by a comprehensive total rewards package that includes medical, dental, vision, life, accidental, and disability insurance; 401(k) with employer matching; commission and performance bonuses when applicable; paid sick days and company holidays.

This job description should not be considered all‑inclusive. It is merely a guide of expected duties. The employee understands that the job description is neither complete nor permanent and may be modified at any time. At the request of their supervisor, an employee may be asked to perform additional duties or take on additional responsibilities without notice.

Employment Details