Assistant Community Manager

Woodmont Properties; Metuchen (NJ); Vor Ort; USD 70.000 - 75.000; Vollzeit

Benefits dieser Stelle

Medical insurance

Dental insurance

Vision insurance

401(k) with company match

Paid time off (PTO)

Paid holidays

Zusammenfassung

Woodmont Properties is seeking an energetic Assistant Community Manager to help lead day-to-day operations at one of our apartment communities in Metuchen, NJ. You will work closely with the Community Manager to support leasing, finances, operations, maintenance, and team development.

This hands-on role focuses on improving resident experience, driving occupancy, and leading a proactive team in a dynamic environment. A Bachelor’s degree and strong leadership skills are preferred.

Qualifikationen

• Bachelor's degree or equivalent combination of education and experience.
• Strong customer service and communication skills.
• Experience supervising and developing a team in a property setting.

Aufgaben

• Assist the Community Manager with daily property operations and team leadership.
• Coach, train, and support leasing, office, and maintenance staff.
• Coordinate employee schedules and emergency coverage.
• Participate in hiring, training, and performance evaluations.
• Lead meetings and help implement strategies to improve performance.
• Ensure policies, procedures and safety standards are followed.

Kenntnisse

Customer service

Communication

Problem solving

Team leadership

Time management

Budgeting

Collaboration

Safety awareness

On-call support

Ausbildung

Bachelor's degree

Tools

Spreadsheet software

Word processing software

Property management software

Jobbeschreibung

Job Details: Job Location: Woodmont Metro at Metuchen Station - Metuchen, NJ 08840, Position Type: Full Time, Salary Range: $70,000.00 - $75,000.00 Salary, Job Shift: Monday through Friday; Days, Assistant Community Manager

Join Our Team

Woodmont Properties is seeking an energetic, service-focused Assistant Community Manager to help lead the day-to-day operations of one of our apartment communities. Working closely with the Community Manager, you’ll play a key role in creating an exceptional resident experience while supporting leasing, financial performance, property operations, maintenance coordination, and team development.

This is an excellent opportunity for a multifamily professional who enjoys being hands‑on, solving problems, developing teams, and driving results.

What You’ll Do

Community & Team Leadership

• Assist the Community Manager with daily property operations and team leadership.
• Coach, train, and support leasing, office, and maintenance team members.
• Help coordinate employee schedules and emergency coverage.
• Participate in interviewing, hiring, training, performance evaluations, and employee development.
• Lead team meetings and help implement strategies to improve property performance.
• Ensure company policies, procedures, and safety standards are consistently followed.

Leasing & Marketing

• Help achieve community occupancy and revenue goals.
• Assist with apartment tours, leasing, and prospective resident follow-up.
• Develop and execute property marketing and outreach initiatives.
• Monitor online, print, and social media advertising for accuracy and effectiveness.
• Conduct competitive market surveys and stay informed about local market conditions.
• Review leases and rental applications in accordance with company procedures.
• Inspect vacant apartments and help ensure sufficient inventory is market‑ready.
• Develop local business and community outreach opportunities that generate traffic and leasing activity.
• Maintain strong curb appeal throughout the community.

Resident Experience & Retention

• Deliver responsive, professional service to residents.
• Help ensure resident requests are addressed promptly and residents are informed of delays.
• Coordinate lease renewals, including communicating rent increases and lease changes.
• Resolve resident concerns professionally and effectively.
• Develop resident programs and activities that strengthen community engagement and retention.

Property & Maintenance Operations

• Conduct regular property inspections with the Maintenance Supervisor.
• Help coordinate unit turns, move‑ins, and move‑outs.
• Monitor vacant apartments to ensure appropriate market‑ready inventory.
• Coordinate the work of vendors and outside contractors.
• Maintain accurate preventative maintenance, inspection, inventory, safety, and work‑order records.
• Identify opportunities to improve service quality while controlling operating costs.
• Obtain bids and assist with purchasing supplies and contracted services.

Financial & Administrative Responsibilities

• Assist with property budgeting, capital budgeting, and financial reporting.
• Collect rent and monitor outstanding receivables.
• Manage delinquent accounts according to company procedures and applicable laws.
• Maintain accurate property transaction and expenditure records.
• Monitor expenses against approved budgets.
• Reconcile property petty cash/debit card activity as required.
• Identify opportunities to increase property income and control operating expenses.
• Maintain an organized and professional leasing office.

Qualifications

Required

• Strong customer service, communication, and problem‑solving skills.
• Ability to effectively supervise, coach, and motivate team members.
• Strong organization and time‑management skills with the ability to manage competing priorities.
• Financial aptitude with an understanding of budgets, receivables, expenses, and property performance.
• Ability to work collaboratively with maintenance teams, vendors, residents, prospects, and leadership.
• Ability to exercise sound judgment and maintain confidentiality.
• Commitment to workplace safety and compliance with company policies and applicable laws.
• Ability to provide emergency/on‑call support as required by the community.

Preferred

• Previous experience in multifamily property management, apartment leasing, or residential community operations.
• Previous supervisory or team leadership experience.
• Experience with property budgeting, collections, renewals, and occupancy management.
• Knowledge of competitive market surveys and multifamily marketing.
• Familiarity with Federal Fair Housing requirements.
• Experience coordinating maintenance operations, vendors, or capital improvement projects.

What We’re Looking For

• Leadership and accountability
• Strong business and financial acumen
• Excellent resident and customer service
• Clear written and verbal communication
• Conflict resolution and problem‑solving skills
• Team development and delegation
• Attention to detail
• Project and time management
• Cost‑conscious decision‑making
• Adaptability and sound judgment
• Commitment to quality, safety, integrity, and continuous improvement

What We Offer

Woodmont Properties offers a competitive benefits package that includes:

• Medical insurance
• Dental insurance
• Vision insurance
• 401(k) with company match
• Paid time off (PTO)
• Paid holidays

Benefit eligibility, coverage, and plan terms are subject to applicable company plans and policies.

Work Environment & Schedule

This is an on‑site position based at the apartment community and requires regular interaction with residents, prospects, team members, vendors, and contractors.

The Assistant Community Manager must be able to respond to property needs and be available for on‑call emergency support as required.

Equal Opportunity Employer

Woodmont Properties is an Equal Opportunity Employer. Employment decisions are made based on qualifications, merit, and business needs and in accordance with applicable federal, state, and local employment laws

Education and/or Experience

• Bachelor's degree (B. A.) from four-year College or university; or three to five years related experience and/or training; or equivalent combination of education and experience.

Language Skills

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write memos, letters and create reports ability to respond to complaints or inquiries from employees, residents, prospects and vendors. Ability to communicate in a clear and precise manner.

Mathematical Skills

Ability to calculate figures and amounts such as discounts, interest, commissions, proportions.

Reasoning Ability

Ability to solve practical problems by considering courses of action within the framework of existing policies, principles and standards. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form and deal with issues or problems by identifying relevant information and develop solutions through analysis and planning.

Computer Skills

To perform this job successfully, an individual should have knowledge of Spreadsheet software and Word Processing software and Property Management Software.

Certificates, Licenses, Registrations

Property Manager License and/or Real Estate License required as per state & local laws. ARM, CAM, CAPS, MPM, RMP desired, but not necessary.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to reach with hands and arms. The employee is usually required to stand; usually walk; sit; use hands and fingers to handle or feel and usually talk or hear. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision and distance vision.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is occasionally exposed to wet and/or humid conditions this is especially the case when walking and inspecting the properties.