Assistant Community Manager

Stonemark; Marietta (GA); On-site; USD 40,000 - 55,000; Full time

Job summary

A leading property management company is seeking an Assistant Community Manager to support daily operations and manage all aspects of the property. The role involves leasing apartments, bookkeeping, and ensuring excellent resident services. Ideal candidates will have an Associate's degree and relevant experience in management and sales.

Qualifications

• 1-3 years of related experience in payables/receivables.
• Leasing, management, and sales experience desirable.
• Real Estate license may be required in some states.

Responsibilities

• Assist in leasing apartments and managing resident relations.
• Act as Community Bookkeeper and manage financial reports.
• Develop marketing strategies for leasing and maintain good resident relations.

Skills

Communication

Time Management

Team Player

Education

Associate's degree or equivalent

Tools

Bookkeeping

Office Equipment

Job description

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Basic Function:

Assists the Community Manager in the day-to-day operation of the community and manages all aspects of the property including administration, leasing, accounting, bookkeeping, service, and resident relations.

Principle Responsibilities

The activities listed below are not all inclusive; they are indicative of the typical activities performed by the Assistant Manager. Other duties may be assigned.

Essential Functions

• Pre-qualify, show, and lease apartments.
• Act as Community Bookkeeper: post rental payments, code and pay invoices, prepare monthly billing, manage petty cash, adjust and settle delinquent accounts, prepare late notices, and file evictions.
• Develop marketing strategies for leasing apartments and set goals for Leasing Associates.
• Provide excellent resident services, resolve day-to-day issues, and maintain good relations with residents.
• Complete forms and reports timely, including Weekly Community Overview, Weekly Status, and Monthly Financial Reports.
• Enter new lease data, including lease terms, rent amounts, and demographic info.
• Monitor Lease Expiration Report.
• Research competitors and prepare monthly Market Survey.
• Inspect vacant apartments for damages and cleanliness per Move-In/Move-Out Procedures.
• Suggest ideas for operational and profitability improvements.

Approvals

• Legal procedures for delinquent accounts.
• Monthly billing of rental accounts.
• Routine purchases within the Operation Budget.
• Weekly and Monthly Activity Reports.

Additional Responsibilities

• Review and submit invoices, security deposit refunds, bad debt write-offs, marketing strategies, community improvements, and resident requests contrary to company policy for approval.

Requirements

Education, Training, and Experience:

Associate's degree or equivalent from a two-year college or technical school, with 1-3 years of related experience in payable/receivables. Leasing, management, and sales experience are desirable. A Real Estate license may be required in some states.

Abilities and Aptitudes:

Excellent people skills, team player, good communication, time management, and priority setting abilities.

Supervisory Responsibilities:

Supervise staff according to company policies and laws, including hiring, training, performance appraisal, and conflict resolution.

Specific Skills:

Knowledge of bookkeeping, business math, accounting, management, and marketing. Computer literacy and proficiency with office equipment are required.