Assistant Community Manager

Cip-Communities-1; Lincoln (NE); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Health insurance

Dental/Vision Insurance

Employee Assistance Program

401(k) with match

Rental discount for employees

Paid vacation, sick days, holidays

Job summary

CIP Communities is seeking an Assistant Community Manager in Lincoln, NE. You will sell homes to prospective residents, nurture leads via walk-ins, email, and phone, and coordinate property viewings while maintaining current and future availability.

You’ll assist the Community Business Manager with overall community operations, communicate with residents effectively, and use social media to deliver strong resident experiences.

Qualifications

• High school diploma and 1–3 years of related experience.
• Open availability to work weekends.
• Valid driver’s license with minimal violations.
• Ability to safely operate an automobile and golf cart.

Responsibilities

• Communicate professionally with residents and coworkers to promote a team environment.
• Assist in all community operations and enforce policies and procedures.
• Support the Community Business Manager in staffing and operations.
• Prepare move-in/move-out documents and coordinate resident experiences.
• Create and manage social media content to engage residents and prospects.

Skills

People skills

Customer service

Sales orientation

Communication

Education

High school diploma

Tools

CRM system

Job description

Description

Hi. We’re looking for a new team member, are you up for it?

If you enjoy creating spaces, building connections, and helping people find their perfect home, then our Assistant Community Manager career at CIP Communities might be the perfect match.

Who we are:

Based out of Lincoln, NE, CIP Communities is one of the largest and most diverse property management and development companies in the Midwest. With regional reach and community expertise, our mission day in and out is to provide those we serve with exceptional experiences. This mission is threaded in all that we do – in designing modern and relaxing homes for our residents, in creating community within our residences and in our cities, and in creating an employee culture that motivates us to serve our customers in innovative and extraordinary ways.

What we’re looking for:

• Dynamic, outgoing, and personable team members
• High school diploma and one to three years of related experience
• Open availability to work weekends
• Safely and legally operate an automobile and golf cart
• Current driver’s license with minimal violations is required.

A sneak peek into the Day in the Life of an Assistant Community Manager:

• Sell homes to our future residents: Use our CRM and other systems to nurture leads through walk in traffic, email, and phone. Use effective and professional sales techniques to coordinate property viewings, discuss community layouts, and available amenities. Maintain current and future community availability.
• Assist the Business Community Manager with overall community operations
• Effectively communicate to our current and future residents: prepare move in and move out documents. Use social media to deliver top notch resident and future resident experiences.

Life is Better Here:

• Live Well, Work Well: Health, Dental/Vision Insurance, Employee Assistance Program.
• Saving For the Future: 401(k) 50% match up to 8%, Company contribution to HSA, 20% rental discount at CIP Communities for full-time team members
• Work/Life Balance: Paid vacation, sick, holidays, volunteer opportunities and team outings

Your responsibilities include, but are not limited to:

• Communicates effectively and professionally with all residents and coworkers while promoting a team environment
• Assists in all community operations including monitoring and enforcing all policies and procedures
• Supports the Community Business Manager in the management of all community staff and overall operations
• Investigate and resolve resident complaints concerning the community or their home, other residents or visitors and inspect community units on a regular basis to determine repairs or maintenance as needed
• Assist in utilizing all company software in an accurate and timely manner for any potential resident documentation.
• May be responsible for creating and managing social media content on multiple social media platforms to build an audience and ensure customer engagement
• Coordinate and execute prospect and resident experience strategies
• May be responsible for cleaning, including community units and clubhouse areas
• Communicates effectively and professionally with all residents and coworkers while working in a team environment
• Absorbs and complies with laws/policies regarding Federal, State and Municipal Fair Housing Laws, State Tenant Landlord Act, and the Federal and State Safety Regulations

Your work environment:

• We provide safe and healthy work environments
• We work hard and we have fun while creating exceptional experiences
• We celebrate a workplace with diversity and inclusion. We are an Equal Opportunity Employer
• For this position, the physical demands may include regular standing, sitting, walking, and climbing stairs, use of hands and fingers, talking, hearing, and seeing. You must be able to regularly lift and/or move up to 50 pounds

Reasonable accommodations may be made to enable qualified individuals with disabilities to perform these functions so long as doing so does not pose an undue hardship on the company’s business operations

• Location 8722 Executive Woods Drive,Lincoln, NE, 68512,United States