Assistant Community Manager

Havenpark Communities; Iowa City (IA); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Competitive salary

Comprehensive health benefits

Generous PTO

Paid holidays

401(k) with 6% company match

Infinite learning opportunities

Job summary

Havenpark Communities, a growing owner and operator of manufactured home communities across the U.S., seeks an Assistant Community Manager to help run day-to-day operations. You’ll support resident relations, collections, leasing, and work orders while learning from the Community Manager.

The role emphasizes hands-on community involvement, strong communication, and a proactive, team-first approach. Occasional travel may be required to support multiple communities.

Qualifications

• At least 1 year of experience in property management or a related field.
• Strong verbal and written communication skills.
• Highly organized with a sharp eye for detail and a knack for juggling multiple priorities.
• A self-starter who takes initiative and follows through without being asked twice.
• A collaborative, team-first mindset with a genuine desire to grow.
• Comfortable with office technology and spending time both at a desk and walking the community.

Responsibilities

• Resident Relations: be a visible, approachable presence in the community and address concerns with care.
• Collections: prepare resident bills and ensure rent is collected on time; execute notices per state law.
• Sales & Leasing Support: assist with move-ins and lease renewals and coordinate documentation.
• Work Order Management: oversee the work order process and provide status updates to residents and the team.

Skills

Verbal communication

Written communication

Organization

Self-starter

Team player

Time management

Job description

Havenpark Communities was founded on the mission of creating caring communities for both our residents and employees. Havenpark has a portfolio of 100+ communities and more than 30,000 homesites across the U.S. We are experiencing intentional, rapid growth by continuously acquiring communities.

At Havenpark Communities, our mission is to make caring communities attainable for responsible residents across America. We acquire, improve, and operate manufactured home communities. You may be asking yourself - what makes us different? It is our culture. Our unique culture is fun, rewarding, and inclusive of all. Our five core values guide our everyday behavior: Respect, Grit, Collaboration, Stewardship, and Boldness.

Great communities don’t run themselves — they’re built by people who care. People who notice when a resident is frustrated and take action. People who keep operations tight, follow through on the details, and show up every day with a positive, can-do attitude. If that sounds like you, this could be the role that launches the next chapter of your property management career.

At Havenpark Communities, we own and operate more than 100 manufactured home communities across the U.S., and we’re growing. Our Assistant Community Managers are the backbone of our community operations — trusted partners to our Community Managers and a first point of connection for the residents we serve.

About The Role

As an Assistant Community Manager, you’ll play a hands‑on role in keeping your community running smoothly — from resident relations and collections to leasing support and work order management. You’ll work closely with your Community Manager, learning the business from the inside out while making a real difference for residents every day. Occasional travel may be required on an annual or semi-annual basis.

What You’ll Do

Resident Relations

• Be a visible, approachable presence in the community — someone residents trust and feel comfortable coming to
• Address resident concerns with genuine care and a sense of urgency, knowing when to escalat(e) to the Community Manager
• Plan and execute community events that bring residents together and foster a true sense of belonging

Collections

• Prepare resident bills and statements for Community Manager approval
• Ensure all rent is collected accurately and on time
• Execute required legal notices and actions in full compliance with state law and Fair Housing Standards

Sales & Leasing Support

• Help ensure homes are move‑in ready and meet Havenpark’s quality standards
• Support the Community Manager and Sales & Leasing Agent with document preparation and coordination for new move‑ins and lease renewals

Work Order Management

• Oversee the work order process to ensure all rental maintenance requests are resolved within 48 hours of receipt
• Keep accurate records and communicate status updates to residents and the operations team

What You Bring

• At least 1 year of experience in property management or a related field
• Strong verbal and written communication skills — you connect easily with residents, teammates, and leadership
• Highly organized with a sharp eye for detail and a knack for juggling multiple priorities
• A self‑starter who takes initiative and follows through without being asked twice
• A collaborative, team‑first mindset with a genuine desire to grow
• Comfortable with office technology and spending time both at a desk and walking the community

We offer our employees a golden work experience, including a competitive salary, comprehensive health benefits, generous PTO, paid holidays, a 401(k) with a 6% company match, and above all, infinite opportunities to learn, develop, and sharpen their skills. Come be a part of a company that knows what it means to succeed as a team.

Benefits

• competitive salary
• comprehensive health benefits
• generous PTO
• paid holidays
• a 401(k) with a 6% company match
• infinite opportunities to learn, develop, and sharpen their skills

It is our policy to recruit, hire, and promote qualified personnel in all job classifications without regard to race, creed, religion, age, sex, sexual orientation, gender identity or expression, marital status, national origin, disability, or veteran status.

Havenpark Communities is aware of fraudulent recruiting communications impersonating our company. Havenpark does not make hiring decisions through informal or text‑only communication. Havenpark will never ask candidates to provide payment, purchase items, deposit checks, or share sensitive financial information as part of the hiring process. If you believe you have been contacted fraudulently, please report it to [e-mail]

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.