Assistant Community Manager

Gray Capital LLC; Indiana (PA); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player is looking for an experienced Assistant Manager to join their dynamic team at River Club Apartments. This role is pivotal in driving leasing efforts, ensuring customer satisfaction, and supporting the Property Manager in financial tasks. The ideal candidate will have a strong background in leasing, excellent organizational skills, and a knack for building relationships. The company values a collaborative approach, where creativity in marketing and community engagement is encouraged. If you're ready to take your career to the next level in a supportive environment with competitive benefits, this opportunity is perfect for you.

Benefits

Health Insurance

Dental Insurance

Vision Insurance

401K with employer match

Vacation and Sick PTO

Generous holiday schedule

Qualifications

• 2+ years experience as a Leasing Associate or Assistant Manager.
• Strong organizational skills and excellent interpersonal skills are essential.

Responsibilities

• Manage leasing processes and maintain relationships with prospects.
• Handle resident accounts management and assist in accounts payable.

Skills

Customer Service

Sales

Interpersonal Skills

Organization

Communication

Education

High School Diploma

Associate's Degree

Tools

RealPage

Entrata

Microsoft TEAMS

Outlook

KnockCRM

Conservice

Spend Management

Job description

Gray Residential is seeking an experienced Assistant Manager for River Club Apartments. The Assistant Manager will be highly focused on leasing the community, renewal retention, customer service, and will also provide support for the Property Manager in areas such as accounts payable and resident account management. An ideal candidate will have around 2 years of experience as a Leasing Associate or Assistant Manager or a combination of both roles. Success in this role requires organization, excellent interpersonal skills, reliability, and concise and professional communication.

Responsibilities

1. Sales & Leasing: You must take a relationship sales approach to all prospects. Ability and desire to turn leads into prospects and prospects into residents is required. You must be able to build rapport and maintain a relationship during the sales process and beyond through curated follow-up, a genuine and sincerely helpful personality, and the ability to quickly identify products that fit prospects' needs.
2. Technology: Experience in the following is preferred: Key Texting, RealPage, Entrata, Microsoft TEAMS/Outlook, KnockCRM, Conservice, and Spend Management.
3. Accounts Receivable: Be an active leader in the role of resident accounts management, delinquency, collections, and tenant ledger accuracy.
4. Accounts Payable: Assist with invoice procurement and data entry as needed based on the current needs of the business. Have the ability to understand and identify proper coding per the budget.
5. Marketing: Be an active collaborator with the entire team in content creation including social events, vacant apartment videography, social media posts, strategic outreach marketing, and ILS monitoring along with leasing personnel and Property Manager.

Gray Residential is an EOE employer. We offer a competitive benefit package including Health, Dental and Vision Insurance; 401K with employer match starting at 30 days, Vacation and Sick PTO, and a generous holiday schedule. A full benefit guide and job description identifying essential job functions can be provided during the interview process.