Assistant Community Manager

CCMC; Henderson (NV); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical, dental, and vision

401k contributions

Paid time off

Parental leave

Education assistance

Employee Assistance Program

Disability insurance

Pet insurance

Job summary

CCMC is seeking a Community Manager/Assistant Community Manager to support daily operations, uphold community standards, and liaise with vendors and contractors in Henderson, NV. You will conduct inspections, provide homeowner education, and assist in design review processes to maintain active, well-governed communities.

The role requires strong leadership, communication, and organizational skills, plus the ability to manage multiple tasks and interact with residents and committees.

Qualifications

• Leadership, organizational, and conflict resolution skills.
• 2+ years in an office environment, preferably in community management or similar experience.
• 2-3 years of industry experience in a Community Manager or Assistant Community Manager role are preferred.
• Ability to communicate effectively both orally and in writing with excellent telephone etiquette and customer service.
• Multi-tasker who is highly organized, detail-oriented and a self-starter.

Responsibilities

• Support the Community Manager in daily operations and uphold community standards as required by governing documents, CCMC contract, and laws.
• Conduct monthly inspections using online programs to track, document and notify homeowners of compliance issues weekly; ensure safety and cleanliness of common areas.
• Provide information and education to homeowners about Association living and Deed Restrictions.
• Oversee projects as directed by the Community Manager and liaise with service contractors and vendors.
• Act as onsite contact for assessment collections and monitor payment arrangements.
• Collaborate with collection attorneys and AR representatives for collection of assessments.
• Work with the Design Review Committee in the Design Review process.
• Oversee site staff and grounds services teams.
• Interact daily with residents and volunteers; attend Board and Committee meetings.

Skills

Leadership

Organizational skills

Communication skills

Multi-tasking

Windows proficiency

Driver's license

Customer service

Education

CAM license preferred

Tools

MS Windows

Job description

Do you thrive in a service-oriented environment where you are part of a collaborative team? Do you want to have a career with a company that values its employees?

We are CCMC, a community management company specializing in master-planned communities. Our vision of inspiring a resident-centric focus is brought to life by our core values: Integrity, Respect, Service and Community.

About The Community

This beautiful, master-planned community includes acres of parks, trails and open space. Amenities include a Community Center, seasonally-heated pools, splash areas, various ball courts and fields, amphitheaters, and picnic areas. It currently offers amenities that appeal to those who choose to live an active lifestyle, with additional amenities planned. Kids have places to play. Families have places to gather, and couples have places to escape and explore. There really is something for everyone!

What You’ll Accomplish

• Support the Community Manager in the daily business operations and upholding the community standards as required by the governing documents, the CCMC management contract, and applicable laws


• Conduct monthly inspections utilizing online programs to track, document and notify homeowners of compliance issues weekly, and ensure common area safety and cleanliness


• Supply information, assistance, materials, and education to new and existing homeowners regarding the benefits of Association living and the impact of the Deed Restrictions


• Provide oversight of projects as directed by the Community Manager, acting as liaison to service contractors and vendors


• Be the onsite point of contact for assessment collections and is responsible for monitoring payment arrangements


• Collaborate with collection attorneys and AR representatives as related to the collection of assessments


• Work directly with the Design Review Committee in the performance of the Design Review process


• Oversight of certain site staff and grounds services teams


• Daily interaction with community residents and committee volunteers


• Board and Committee meeting attendance

What We’re Looking For

• Effective leadership, organizational, and conflict resolution skills


• 2 or more years in an office environment, preferably in community management or similar experience


• 2-3 years of industry experience in a Community Manager or Assistant Community Manager role is preferred


• Ability to communicate effectively both orally and in writing. Must have excellent telephone etiquette, with a commitment to the highest customer service possible


• A multi-tasker who is highly organized, detail-oriented, and a self-starter


• Proficient computer skills in Windows environment


• Have a stable means of transportation, including a valid driver’s license and vehicle insurance, standard mileage reimbursement is provided


• Ability work a full-time schedule with the capacity to occasionally work after hours and on weekends


• All prospective employees must pass a pre-employment drug screen, driving record and background check


• CAM license preferred (Required in Florida, Georgia and Nevada within 90 days of hire)

If driving is, or becomes, a requirement of the role, it is required, at all times, that you hold a valid state driver’s license for the class of vehicle you are driving, maintain a clean motor vehicle report, and hold current automobile insurance at statutory limits. You must notify Human Resources immediately regarding any change to your motor vehicle standing. CCMC may periodically review motor vehicle reports to ensure compliance with these requirements.

The physical requirements can vary, but generally, they may include:

• Mobility: Ability to walk the grounds long distances in various weather conditions.


• Lifting and Carrying: Occasionally lifting and carrying supplies or equipment up to 25 pounds.


• Extended Sitting or Standing: Capability to sit or stand for extended periods during meetings or events.


• Manual Dexterity: Skills in using technology, including computers and mobile devices.


• Driving: Ability to operate vehicle to perform certain job functions. (Please note: We will request and review an MVR at the time of hire and on a periodic basis thereafter to ensure that employees maintain a satisfactory driving status.)

We are committed to creating an inclusive and accessible work environment. If you require reasonable accommodations during the application process or in performing the job duties as described in the posting, please email [e-mail] so we can review next steps together.

What We Offer

• Comprehensive benefits package including medical, dental, and vision


• Wellness program


• Flexible Spending Accounts


• Company-matching 401k contributions


• Paid time off for vacation, holidays, medical, and volunteering


• Paid parental leave


• Training and educational assistance


• Support programs, including Employee Assistance Program and Calm Health


• Optional benefits including short- and long-term disability, life insurance, and pet insurance


• Most importantly, a caring team who is dedicated to your success!