Assistant Community Manager

TLC Management Co; Glen Carbon (IL); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading property management company is seeking an Assistant Community Manager for their residential community in Glen Ellyn, IL. The ideal candidate will enhance property value through exceptional resident experiences, strong organizational skills, and proactive management. This role offers competitive pay, commissions, and a comprehensive benefits package.

Benefits

Competitive compensation

Commission for new leases and renewals

Quarterly bonus eligibility

401(k) profit sharing with company match

Paid vacation and sick time

Medical, dental, vision insurance

Ongoing education and team outings

Qualifications

• Minimum 2 years' experience in a fast-paced residential rental community.
• Self-starter with proactive approach and attention to detail.
• Availability to work Saturdays.

Responsibilities

• Manage resident financial accounts, including rent collections.
• Provide exceptional customer service to residents and vendors.
• Perform additional tasks as directed by the Community Manager.

Skills

Customer service

Organizational skills

Sales techniques

Marketing knowledge

Tools

Yardi Voyager

CRM

Rent Cafe

Job description

Join to apply for the Assistant Community Manager role at TLC Management Co.

Our property management company is seeking an experienced Assistant Community Manager for our residential community in Glen Ellyn, IL. The ideal candidate will enhance the value of our residential asset by providing an exceptional experience to residents, vendors, team members, and the owner. We are looking for a dynamic, organized, and professional leader with strong sales, marketing, and financial skills. TLC Management prioritizes employee culture, satisfaction, and development, making it an excellent place to work.

Pay: $20 to $25/hr., commensurate with experience, plus commissions and quarterly bonuses.

Benefits include:

• Competitive compensation
• Commission for new leases and renewals
• Quarterly bonus eligibility
• 401(k) profit sharing with a generous company match
• Paid vacation and sick time
• Volunteer days, paid holidays, maternity leave
• Medical, dental, vision, FSA, voluntary insurance, employer-paid life insurance and long-term disability, employee assistance program, ongoing education, team outings

Qualifications and Responsibilities:

• Minimum 2 years' experience in a fast-paced residential rental community
• Self-starter with proactive approach, excellent organizational skills, attention to detail
• Exceptional customer service skills
• Manage resident financial accounts, including rent collections, notices, and account closeout
• Knowledge of marketing, sales, and closing techniques
• Computer savvy; experience with Yardi Voyager, CRM, Rent Cafe a plus
• Availability to work Saturdays
• Perform additional tasks as directed by the Community Manager or VP of Operations

About Us: We foster a harassment-free, diverse, and inclusive workplace where team members feel safe to share ideas and grow. TLC Management is committed to equal employment opportunities and promoting the most talented and qualified applicants.