Assistant Community Manager

Rose Valley Management; Columbia (MD); On-site; USD 40,000 - 60,000; Full time

Job summary

An established industry player is seeking a dedicated Assistant Community Manager to enhance the living experience in their properties. This role is essential in supporting the Community Manager to maintain a well-functioning community, ensuring compliance with regulations while fostering a positive environment for residents. The ideal candidate will possess strong communication skills and a passion for customer service, as they will engage with residents, vendors, and staff alike. With opportunities for monthly commissions and a generous benefits package, this is a fantastic opportunity to grow within a supportive organization.

Benefits

Opportunities for Monthly Commissions

Health, Dental, and Vision Insurance

Flexible Spending Account

Health Spending Account

Commuter Benefits

Generous PTO package

401K with company match

Discounts on car rentals and hotels

Additional perks throughout the year

Qualifications

• Minimum 2 years’ experience in property management or leasing.
• Ability to communicate professionally and effectively with all stakeholders.

Responsibilities

• Assist in managing rent collection and vendor invoices.
• Prepare leases and community rules while ensuring compliance with laws.
• Support marketing efforts to achieve occupancy goals.

Skills

Problem-solving skills

Multitasking

Communication skills

Customer service

Knowledge of Fair Housing laws

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

RealPage software

Job description

Rose Valley Management is looking to hire an Assistant Community Manager to join our team!

Job Summary:

The Assistant Property Manager will assist the Community Manager in the overall operation, and the day-to-day implementation of policies, procedures, and programs to ensure a well-maintained community. They will work with the Community Manager to ensure compliance with all applicable regulatory agencies and laws at federal, state, and local levels, maintaining a supportive environment for all residents.

Benefits of Working at Rose Valley Management:

• Opportunities for Monthly Commissions
• Health, Dental, and Vision Insurance
• Flexible Spending Account
• Health Spending Account
• Commuter Benefits
• Generous PTO package
• 401K after 1 year of service with a company match
• Hundreds of discounts on car rentals, hotels, movie tickets, amusement parks, and more
• Additional perks throughout the year

Qualifications:

• High school diploma or equivalent
• A current and valid Driver’s License
• Minimum 2 years’ experience in property management or leasing
• Positive, friendly, and ambitious attitude with excellent problem-solving, multitasking, listening, and deductive reasoning skills
• Ability to communicate professionally and effectively with prospects, co-workers, residents, vendors, and corporate staff
• Strong passion for delivering top-notch service to ensure high customer satisfaction and retention
• Knowledge of federal, state, and local laws including Fair Housing
• Proficiency with Microsoft Office Suite (Word, Excel, Outlook)
• Working knowledge of RealPage software is strongly preferred

Responsibilities:

• Prepare, process, and sign leases and community rules
• Assist Property Manager with vendor invoices and accounts payable
• Manage rent collection, receipting, and deposit preparations using RealPage software
• Write letters and prepare legal notices to residents
• Submit reports and maintain records according to policies
• Provide documentation, consult with attorneys, and participate in legal proceedings like evictions
• Assist in preparing weekly owner’s reports
• Support marketing efforts to achieve occupancy goals
• Demonstrate excellent problem-solving, listening, and reasoning skills
• Empathize with residents while enforcing community rules and policies
• Operate within Fair Housing guidelines and have full knowledge of community responsibilities
• Perform other duties as assigned

A Rose Valley Management Assistant Community Manager plays a pivotal role in our success at each property. This role requires good judgment, discretion, and the ability to relate well to residents, visitors, vendors, and staff.