Assistant Community Manager

The-Scion-Group; College Station (TX); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

Discretionary annual bonus

Paid Time Off

Health Insurance

Vision Insurance

401k Matching

Paid Maternity Leave

Job summary

The Scion Group in College Station, TX is seeking an Assistant General Manager (AGM) to support the General Manager in driving operational and financial performance for the asset. This role is a community leader in a fast-paced, student-focused environment and requires a customer-centric mindset and the ability to act as General Manager in their absence.

We offer a discretionary annual bonus, PTO, health and vision insurance, 401k matching, and paid maternity leave.

Qualifications

• Experience in staff development and leadership in a multi-person environment.
• Familiarity with Fair Housing, safety, and company policies.
• Experience managing resident accounts and property operations is a plus.

Responsibilities

• Provide leadership and coaching for staff performance and foster a positive and productive team environment.
• Assist with attracting, hiring, retaining and training exceptional team members.
• Ensure onsite staff are trained and compliant with Fair Housing, safety and company policies.
• Manage development and adherence to the property onsite schedule, including after hours on-call shifts.
• Prepare, respond and advise on all community aspects including market, physical condition, policies and emergencies.

Skills

Customer service

Account management

Staff leadership

Prioritization

Job description

Northpoint Crossing, College Station, Texas, United States

We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor visas.

Scion is paving a path in student living and we’re seeking a talented Assistant General Manager (AGM) to join us in executing our vision. This position is a community leader and assists the General Manager with maintaining successful operational and financial performance of an asset.

If you are passionate about customer service and have a detailed eye for account management – we want you!

You’ll work in a fast-paced, agile, collegiate environment. This role demands a customer-centric mindset, adaptability, attention to detail and excellent prioritization skills. Must be prepared to act as General Manager in their absence.

• FLSA Status Exempt
• Discretionary annual bonus
• Paid Time Off
• Health Insurance
• Vision Insurance
• 401k Matching
• Paid Maternity Leave

Your Responsibilities

Staff Development and Leadership

• Provide leadership and coaching for staff performance and foster a positive and productive team environment.
• Assist with attracting, hiring, retaining and training exceptional team members.
• Ensure all onsite staff are trained and compliant with Fair Housing, safety and company policies.
• Manage the development of and adherence to the property onsite schedule, including after hour on-call shifts.

Property Administration

• Prepare, respond and advise on all community aspects including market, physical condition, policies, procedures and onsite emergencies.
• Deliver legal and resident notices and files evictions in compliance with current policy and local ordinances.
• Assist with planning and leading the team in executing successful annual Turnover processes.
• Manage all resident accounts and utility billing, coordinate accounts receivables, and maintain regular auditing and documenting.
• Ensures move-in, room assignments, transfer and move-out processes are executed efficiently and successfully.

Facilities & Capital

• Responsible for safe and sanitary community experience for employees, residents and guests including property appearance, operationally sound facilities, preventative maintenance and great service.
• Responsible for property curb appeal and overall appearance of building exterior, common areas, amenities, and apartments.
• Assist with conducting inspections and walk vacant apartments/bed spaces monthly.
• Regularly inspect grounds, interior and resident amenities / general common areas to ensure that the facilities comply with all codes and company standards.
• Coordinate work order requests with appropriate staff or vendors.
• Assist