Assistant Community Manager

RELATED; Chicago (IL); On-site; USD 50,000 - 52,000; Full time

Benefits offered by this job

Paid time off

Health insurance options

401(k) plan

Tuition/certification reimbursement

Job summary

Related Affordable seeks an Assistant Community Manager to support daily operations of a 249-unit affordable housing community in Chicago, IL. You will work with the Community Manager to foster a welcoming environment, handle administrative tasks, and ensure compliance with affordable housing regulations.

You will assist in leasing, budgeting, and resident relations while coordinating with maintenance and vendor partners to maintain a high-quality living environment.

Qualifications

• Excellent communication and interpersonal skills required.
• Proactive, problem-solving mindset with a passion for great living experiences.
• Demonstrates accountability and reliability in ownership of projects.

Responsibilities

• Assist in managing leasing activities, marketing, and resident recertifications.
• Handle accounts payable/receivable and assist rent collection.
• Address resident concerns and organize retention events.
• Ensure adherence to affordable housing program requirements and audits.
• Collaborate with maintenance for proper property upkeep.
• Prepare reports to monitor community performance.

Skills

Communication skills

Interpersonal skills

Proactive problem solving

Accountability

Attention to detail

Tools

RealPage

OneSite

JD Edwards

Job description

Responsibilities

SUMMARY OF POSITION:

Are you a dynamic and experienced property management professional looking for an opportunity to make a meaningful impact? Related Affordable is seeking a dedicated and detail-oriented Assistant Community Manager to support the daily operations of our 249-unit affordable housing community in Chicago, IL.

In this role, you will collaborate closely with the Community Manager to maintain a well-functioning, welcoming environment for our residents. Your responsibilities will encompass administrative tasks, resident relations, and ensuring compliance with affordable housing regulations.

ESSENTIAL JOB FUNCTIONS

• Assist in managing leasing activities, marketing efforts, resident recertifications, and general administrative duties to ensure efficient community operations.
• Handle accounts payable and receivable, aid in rent collection, and assist in managing delinquencies to maintain the financial health of the community.
• Address resident concerns promptly and professionally, fostering a positive living environment. Assist in organizing resident appreciation and retention events to build a strong community spirit.
• Ensure adherence to affordable housing program requirements (e.g., HDC, HCR, HUD, LIHTC) by maintaining accurate records and supporting compliance audits.
• Collaborate with maintenance staff to ensure timely and high-quality property upkeep, contributing to a safe and pleasant living environment.
• Assist in preparing reports to monitor community performance and identify areas for improvement.

COMPENSATION

• $24.00-$25.00 / hour
• Annual Performance Bonus
• This position is Non-Exempt, meaning eligible for overtime pay

This range is provided as a general guideline and reflects what we reasonably expect to pay for this role at the time of posting. Actual compensation may vary depending on a variety of factors, including the candidate’s qualifications, geographical location, and the specific responsibilities of the role. In addition to salary, this position may be eligible for performance bonuses and a comprehensive benefits package, including health insurance, retirement plans, and paid time off.

Final compensation offers will be determined following a thorough assessment of the candidate’s background and the requirements of the position.

WHY YOU'LL LOVE IT HERE

• Lots of paid time off (19+ days!) – we value your life outside of work.
• Customizable total rewards package – pick from our medical, vision and dental options, along with our life insurance and an Employee Assistance Program
• Financial wellness perks to set you up for success - such as 401(k), FSA & HSA, employer-paid life and AD&D insurance; paid leave & disability programs.
• Mental health resources, such as counseling, are available to our team members.
• Fertility benefits - such as surrogacy, adoption assistance and more!
• Paid time off to volunteer and we will match your charitable donations! We are a passionate team making real impact on the world!
• Grow with us - learning & training programs; tuition & certification reimbursement; internal advancement opportunities are available. …and so much more!

Qualifications

• Minimum of 2 years of property management experience, preferably in affordable housing.
• Familiarity with affordable housing programs (e.g., Project-Based Section 8, LIHTC) and compliance requirements.
• Experience with RealPage, OneSite, and JD Edwards (or similar property management software).
• Excellent communication and interpersonal skills, with a commitment to providing exceptional customer service.
• A proactive, problem-solving mindset with a passion for creating great living experiences.
• Demonstrated ability to maintain confidentiality and navigate sensitive issues professionally.
• Demonstrates accountability and reliability by taking full ownership of projects and outcomes, prioritizing precision and attention to detail, and approaching challenges with grit, resilience, and proactive problem-solving, while continuously engaging in learning and development to enhance performance; fosters collaboration and a resident-centered environment, ensuring empathy, respect, and cross-functional success in all interactions.

#RAJOBS

Overview

Related Affordable spearheads Related's initiatives to preserve and enhance the nation's affordable housing supply. With over 50 years of experience in affordable housing acquisitions and development, Related Affordable is renowned nationally for its financing, preservation, and rehabilitation innovation. Presently, Related Affordable manages one of the largest affordable housing portfolios in the United States. Our team is committed to the principle that everyone deserves a quality home, and we tirelessly strive to fulfill this mission in communities nationwide. Visit our website for more information: Related Affordable Housing.

We are proud to be an equal-opportunity employer committed to building an inclusive culture with competitive compensation aligned with experience and market standards.

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