Assistant Community Manager

American Landmark Management, LLC; Charlotte (NC); On-site; USD 34,000 - 37,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Long-term disability

Short-term disability

3 weeks vacation

401K matching

Rent discount 30%

Tuition reimbursement

Job summary

American Landmark Apartments in Charlotte, NC is hiring an Assistant Community Manager for Latitude at Mallard Creek. This full-time role offers hourly pay between $25 and $27, with emphasis on leasing, resident services, and team leadership.

You will manage leasing, marketing results, rent posting, reporting, and staff coordination, supported by training programs, tuition reimbursement, and a 401K match.

Qualifications

• Minimum of 2 years in the apartment industry in a similar role.
• Knowledge of RealPage/LRO and One-Site or similar systems.
• A college degree is helpful but not required.
• Strong customer service experience.

Responsibilities

• Assist in achieving marketing results for your community.
• Knowledge of leasing techniques and sales methods.
• Full knowledge of property rental information.
• Post rent to the tracking system.
• Secure a high percentage of closed leases.
• Submit all administrative forms, files and reports.
• Coordinate promotional materials with local businesses.
• Respond promptly to resident requests.
• Design and implement resident retention activities.
• Manage community supplies and equipment inventory.
• Support Community Manager in staffing decisions.

Skills

Customer service

Education

College degree helpful but not required

Tools

RealPage/LRO

One-Site

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Assistant Community Manager

Full Time Latitude at Mallard Creek, Charlotte, NC, US

Salary Range: $25.00 To $27.00 Hourly

American Landmark Apartments has been awarded one of the best places to work 5 years in a row on a national level.We are currently seeking an experienced and driven Assistant Community Manager for Latitude at Mallard Creek, our 503 unit residential community located in Charlotte, NC!

At American Landmark, we believe in you and the development of your career. Our team members all receive equal opportunities to grow from within. Due to our strong training and mentorship programs, each new AL team member is set up for success. Our award-winning work-life balance is the result of a strong team commitment and industry leading collaboration.

Your role as Assistant Community Manager is critical to AL’s success and may include due diligence, community acquisition/disposition, serving on or participating in company sponsored or sanctioned committees, organizations, functions etc.

Your “Day to Day” at American Landmark:

• Assist in achieving maximum pre-determined marketing results for your community
• Thorough knowledge of company leasing techniques and sales methods
• Full knowledge of property rental information
• Responsible for posting rent to the tracking system
• Ability to secure a high percentage of the property’s overall closed leases
• Efficient reporting, maintenance and submission of all administrative forms, files, and reports
• Contacting businesses and locator services to guarantee the availability of promotional materials
• Prioritizing all resident requests with an efficient and courteous response
• Collaborative design and implementation of a resident retention program, i.e., a newsletter, resident referral program or social activities
• Responsible for the inventory and ordering of all necessary community supplies and equipment
• Assisting the Community Manager in any disciplinary or promotional staffing recommendations
• Assisting the Community Manager with interviewing, screening, and hiring of staff
• Assisting the Community Manager with the orientation, training, and scheduling of staff

Qualifying Accomplishments:

• Minimum of 2 years working in the apartment industry within a similar role
• Knowledge of RealPage/LRO and One-Site or similar systems is required
• A college degree is helpful but not required
• Strong customer service experience required

What American Landmark Offers You:

• Market competitive salary
• Comprehensive insurance coverage to include Medical, Life, Dental, Vision, Long and Short-Term Disability
• Three weeks’ paid vacation per year
• Industry competitive bonus structure to include move-ins and renewal pool
• Education/Tuition Reimbursement
• 401K Retirement Plan w/ 4% match
• 30% rent discounted apartment

Background screening and a drug test required