Assistant Community Manager

Ocean State Job Lot; Austin (TX); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid time off

Holidays

Life insurance

401(k)

Job summary

RHP Properties in Austin, TX seeks an Assistant Community Manager to support the Community Manager with administrative duties. You will greet residents, answer calls, manage data entry, and assist in leasing tasks.

Proficiency in Microsoft Office and strong organizational skills are essential. A minimum of 1 year in an office setting is preferred; a High School Diploma or GED is required. Training and advancement opportunities are available.

Qualifications

• Minimum 1 year general office experience required; 1 year sales experience preferred.
• High School Diploma or GED required.
• Detail-oriented with strong analytical and organizational skills.
• Ability to multitask and be a team player in a fast-paced environment.

Responsibilities

• Greet customers with a polite, professional demeanor.
• Answer community office telephone calls promptly and professionally.
• Develop and maintain community relationships.
• Use Microsoft Office to produce and present documents.
• Enter data into the management software program under supervision.
• Enter lead information in the Link System and maintain guest cards.
• Maintain office files according to policy and ensure regulatory compliance.
• Inventory, order and verify receipt of office supplies; coordinate maintenance.
• Document conversations to build a book of business for property management.
• Work with Community Manager on sales and presenting homes to residents.

Skills

Customer service

Data entry

Office administration

Communication

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

Headquartered in Farmington Hills, Michigan, RHP Properties (www.rhp.com ) is the nation's largest private owner and operator of manufactured home communities. With more than 370 communities throughout 30 states, we continue to expand our footprint to provide accessible and affordable housing across the country. All of this would not be possible without the energy and drive of our talented employees! We invest in our employees, with regular training, opportunities for advancement, and fun events to bring everyone together.

We are presently seeking an Assistant Community Manager for our Stonegate Austincommunity located in Austin, TX, who will perform administrative duties under the supervision of a Community Manager.

As a successful Assistant Community Manager, you will:

• Greet all customers with a polite, professional demeanor.
• Answer community office telephone calls promptly and professionally, provide requested information for telephone inquiries.
• Develop and maintain community relationships.
• Use Microsoft Office to produce and present documents.
• Assist the Community Manager in entering data into the management software program.
• Assist the Community Manager in completing guest cards and entering lead information in the Link System. "Leads" include but are not limited to people interested in purchasing Bayshore Homes or Bayshore Brokered Homes, moving a home into the community and etc.
• Maintain all community office files according to company policy, including state and local requirements.
• Inventory, order and verify receipt of office supplies. Coordinate maintenance of office equipment to ensure continuous customer sales and service.
• Document telephone conversations, visits, and presentations to maintain existing customers and to build a book of business of potential residents for property management.
• Work in conjunction with the Community Manager in new and used home sales. Present homes to potential residents as needed.
• Ensure residents' privacy and property preservation.
• Comply with Federal, State, and Local regulatory requirements to protect the interest of the company and to avoid discrimination of residents, vendors and team members.
• A minimum of 1-year general office experience required; 1-year sales experience preferred, occasionally required
• High School Diploma or GED required
• Detail-oriented and with strong analytical and organizational skills.
• Ability to multitask and be a team player in a fast-paced environment.
• Working knowledge of Microsoft Office, specifically Excel, Word, and Outlook.
• Ability to lift up to 25 pounds.
• Valid operator's license, maintenance of a good driving record at all times, and insurability under the Company's policy at all times and the ability to commute between communities.

Compensation:

This is a full-time opportunity with competitive compensation and commissions.Benefits include medical, dental and vision insurance, paid time off and holidays, life insurance, and 401K.

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