Assistant Community Manager

Carleton Living; Arlington (TX); On-site; USD 42,000 - 54,000; Full time

Job summary

Carleton Living is seeking an Assistant Community Manager to support day-to-day operations, leasing, and financial activities in Arlington, Texas. You will help maximize net operating income while coordinating maintenance, resident services, and collections.

The role involves assisting in expense controls, staff management, and risk management, with a focus on accurate record-keeping and timely reporting.

Qualifications

• High school education or equivalent.
• 3 to 5 years’ experience in the industry with 2 years' experience as a Community Manager or Assistant Community Manager.
• Valid driver's license; use of personal automobile for local travel.

Responsibilities

• Collect rents and maintain computer records according to Carleton’s procedures and policies.
• Post charges associated with work orders, late charges, etc. by entering them in computer and generating notices for residents.
• Complete Pre-close and AME.
• Follow-up on delinquent accounts and pursue collections in accordance with established procedures.
• Prepare and maintain complete resident files per Carleton Companies compliance policy.
• Assist in showing units and screening applications.
• Assist in scheduling vacant units for refurbishing and occupancy.
• File for eviction and, in some instances, attend eviction courts.
• Assist in developing and/or updating and/or maintaining weekly and monthly reports.
• Maintain records of comparable rents and amenities for units in the market area.
• Answer the phones communicating pleasantly and professionally.
• Establishes and maintains courteous communication with customers, applicants, owners, vendors, contractors, and others.

Skills

Rent collection

Leasing

Record keeping

Customer service

Education

High school diploma or equivalent

Job description

Position Summary

The Assistant Community Manager assists all operational and financial aspects to include maximizing net operating income and managing all activities related to leasing, maintenance, resident services, capital improvements and collections. The Assistant Community Manager also assists in oversight of expense controls, staff management and risk management.

Position Summary

The Assistant Community Manager assists all operational and financial aspects to include maximizing net operating income and managing all activities related to leasing, maintenance, resident services, capital improvements and collections. The Assistant Community Manager also assists in oversight of expense controls, staff management and risk management.

What You'll Do:

• Collect rents and maintain computer records according to the Carleton’s procedures and policies
• Post charges associated with work order, late charges, etc. by entering them in computer and generating notices for residents.
• Complete Pre-close and AME
• Follow-up on delinquent accounts and pursue collections in accordance with established procedures.
• Prepare and maintain complete resident files per Carleton Companies compliance policy
• Assist in showing units and screening applications.
• Assist in scheduling vacant units for refurbishing and occupancy.
• File for eviction and in some instances attend eviction courts
• Assist in developing and/or updating and/or maintaining weekly and monthly reports.
• Maintain records of comparable rents and amenities for units in the market area.
• Answer the phones communicating pleasantly and professionally.
• Establishes and maintains courteous communication with customers, applicants, owners, vendors, contactors, and others.

What You'll Bring:

• High school education or equivalent. Prefer education beyond high school.
• 3 to 5 years’ experience in the industry with 2 years' experience as a Community Manager or Assistant Community Manager
• Valid driver's license; use of personal automobile for local job-related travel.