Assistant Community Director - The Flats of Pond Gap

Elmington; Knoxville (TN); On-site; USD 35,000 - 55,000; Full time

Job summary

Elmington Property Management seeks an Assistant Community Director who thrives in a dynamic environment, focusing on resident relations, bookkeeping, and maintaining community standards. The ideal candidate will be self-motivated, possess strong communication abilities, and deliver exceptional service while managing multiple priorities within a vibrant apartment community.

Qualifications

• 1 year of experience in multi-family property management required.
• Exceptional verbal and written communication skills.
• Outstanding organizational and multitasking skills.

Responsibilities

• Assist Community Director in daily activities like bookkeeping and tenant relations.
• Update daily records of rents and deposits.
• Greet prospective clients and show the community.

Skills

Communication skills

Organizational skills

Customer service

Problem solving

Education

Minimum 1 year of multi-family property management experience

Job description

At Elmington Property Management, we do things a little differently. We're not your ordinary property management group and pride ourselves on doing business with smarts while being unexpected. We thrive on showing investors, customers, and residents that property development & management doesn't have to be boring. Most property management companies refer to the team that keeps things running smoothly as "maintenance", but we are NOT most property management companies. Elmington focuses on providing the best service to our residents and our owners!

As the Assistant Community Director, you will support the overall day-to-day activities of the apartment community by performing basic bookkeeping and rent collection, maintaining strong tenant relations, and inspecting and showing vacant units.

To be an effective Elmington Property Management teammate, you will need to :

• Have a tireless work ethic
• Think BEYOND the box
• Be confident and smart
• Be self-sufficient and self-motivated
• Think creatively
• NOT accept the status quo
• Work with passion
• Take pride in your work
• Be a good listener
• Offer a solution with every problem
• Be inspiring and empower your teams / portfolios

KNOWLEDGE / SKILLS / ABILITIES :

• Exceptional verbal and written communication skills to liaise effectively with team members, leadership, and residents.
• Outstanding organizational skills to manage multiple priorities, tasks, and deadlines efficiently.
• A passion for chasing excellence and providing exemplary customer service.
• Professional verbal and written communication.
• Administrative and organizational tasks.
• Presenting a professional image to residents, vendors, and owners.
• Operating computers and other technological devices to access email, internet websites for business marketing, and company-utilized software.
• Preparing, locating, and compiling information and documents.
• Responding to issues outside of normal work schedule when required.
• Accurately reporting all time worked by clocking in before beginning to work and out only when done working.
• Following all company policies and procedures.
• Thrive in a team environment.
• Willing to develop and learn.

ESSENTIAL JOB FUNCTIONS :

• Assist Community Director in meeting targeted revenue goals by exceeding occupancy budgets, improving resident retention, and monitoring the property's financial performance.
• Maintain accurate resident records.
• Update daily all rents, deposits, and application fees received.
• Issue appropriate notice when necessary (e.g., late payments, eviction notices, returned check memos).
• Deposit all receipts before the bank closes each day.
• Inspect move-outs and vacancies.
• Be knowledgeable of all phases of leasing and resident retention.
• Keep daily records on lease renewals and terminations.
• Greet prospective clients, show community, and aid in leasing duties.

SPECIFIC EDUCATION OR EXPERIENCE :

• Minimum 1 year of multi-family property management experience required.

PHYSICAL DEMANDS AND WORK ENVIRONMENT :

• Frequently sit, stand and walk.
• Regularly required to talk or hear.
• Frequently required to use hands or fingers to handle or feel objects, tools or controls.
• Occasionally required to climb or balance, stoop, kneel, crouch or crawl.
• Occasionally lift and / or move up to 25 pounds.
• Vision abilities to include close vision, distance vision, peripheral vision and the ability to adjust focus.
• The noise level in the work environment is usually moderate.
• Temperature in the workplace is typically moderate, though the ability to withstand seasonal cold and heat of the outdoors is necessary.

The Elmington Experience

We're creating a different kind of company at Elmington. We promise we will never be ordinary, which we hope you can see by this job description. There will be many days you simply aren't comfortable. You will be pushed to accomplish more than you ever thought possible. You will be challenged by your team leader and your peers to achieve more and to find better ways. With that said, we know Elmington is not for everyone. BUT, if you believe in yourself, enjoy a challenge and appreciate working with exceptional people, then Elmington could very well be the last company you ever work for.

Elmington Property Management is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Elmington Property Management makes hiring decisions based solely on qualifications, merit, and business needs at the time.

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Assistant Director Community • Knoxville, TN, US